Terokai Ulasan Tetamu Hotel di Walnut Creek

Residence Inn Walnut Creek
4.2/5102 Ulasan
Bottom line: They cancelled my reservation with zero notice or outreach. I've stayed at this location about 8 times over the last 2 years, with the staff typically recognizing my son and I. This memorial day weekend I had a reservation at our ”usual”, prepaid in February booked via my credit card. After receiving numerous Marriott emails, as recently as the morning prior to driving all the way up from LA, as was typical, confirming the reservation and saying to check in now, when I arrived at 4:30 with my child, Barsoom told me I had no reservation. He shrugged, you booked it through *******, my manager cancelled it. The marriot down the street has rooms. Not even contact info for them, just you have no reservation. My manager cancelled it. He lied saying that ******* doesn't provide contact info- it does, I've worked in hotels. Also he called his manager and acted like I was making up things while showing him the confirmation email saying I had prepaid. ”she thinks” like no, this isn't a guess. It's an email on my iphone I'm literally showing you with the correct property, dates, address, my name, everything. Protocol is to cancel the most recently made reservations that were sold after the ”oversold” occur. Not ones made months prior. And it's also protocol to contact people. Empathy dictates you would at least have a printout of nearby properties with similiar attributes. If I wanted to stay at the property two blocks away I would have booked there. Glad we didn't hit traffic as we sometimes do or showed up after dinner. Stranding a woman and child on a holiday weekend? Not ok.
Holiday Inn Express Walnut Creek
4.1/598 Ulasan
超級無敵床🛏體驗很好,設施齊全,服務好 衞生:健身設備齊全,超級推薦性價比很高的商務型酒店,位置在市中心區,推薦攜程預訂,優惠好價格
Walnut Creek Marriott
4.1/5107 Ulasan
Pros: Nice hotel in a nice location Rates were reasonable Big fitness area Outdoor pool Shower/bathtub combo In-room safe and fridge No microwave in room but there is one by the ice machine Cons: Parking is expensive ($42) and only valet parking is available You can hear freeway noise on the rooms that are along the freeway. It didn't bother me but a light sleeper might notice

Soalan Lazim

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    Bagi hotel Mesra haiwan peliharaan di , harga purata pada hari bekerja ialah RM 417, dan harga purata pada hujung minggu (Jumaat–Sabtu) ialah RM 420.

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Maklumat Perjalanan Tempatan

Bilangan Hotel3
Bilangan Ulasan93
Harga TerendahRM 371
Harga TertinggiRM 609
Harga Purata (Hujung Minggu)RM 420
Harga Purata (Hari Bekerja)RM 417