Hotel berhampiran Lee Valley Hockey & Tennis Centre, Waltham Forest

We have stayed in the hotel before because it’s a great location, clean, and just exactly what we need. On this occasion we were upgraded to an apartment on the 11th floor. We always book a twin room and are often put in an accessible room which is very large and spacious so it was good to be upgraded to an apartment so we could compare. The apartment was smaller than we expected and the bedroom wasn’t big enough for our cases so we had to store them in the lounge but it was really nice to have a separate area with sofa so we could sit and watch tv. The view was blocked by a wall in front of both windows which was a little disappointing as we could have seen for miles from being so high up so we didn’t have a view at all. All in all it was good to be upgraded but in all honesty we prefer the regular twin room or the accessible twin room as they are more spacious with lovely views. All have adequate kitchens with facilities to cook and store food.

Liked · The room and bathroom was clean. The owner was initially friendly - I asked about check out time, she said not to worry - whenever I was ready, which was a lovely response. Parking was easy. The bathroom was well presented. Disliked · The shower was scalding - when I told the owner she said 'many people' had complained, but the fault was with me (and the previous people) because we didn't use the dial. I did use the dial and it was scalding. Given that many people have complained, clearly the issue is the shower and not 'many people'. She later said this was 2 people. The owner was hostile at my complaint, which really is not unreasonable. The room is shabby (see pictures). The curtains don't fit, aren't hung properly (see pictures). The furniture is sp**** and shabby (see pictures). Windows frame appears to have melted. Holes in the curtains (see pictures). The bed is squeaky as soon as it is touched. The owner, when I complained about the shower, said she isn't a 5 star hotel, she is a 0 star hotel. This really isn't good enough. The basics I expect is a bed which doesn't squeak and a shower which is usable.

Penginapan yang menyenangkan. Menggunakan semakan dalam talian yang membantu tetapi kemudian menerima bilik yang dinaik taraf untuk mengumpul kad kunci saya yang merupakan sentuhan yang bagus. Kawasan bar terasa seperti sebuah kafe dan malangnya teres bumbung ditutup awal sedikit pada jam 9 malam. Secara keseluruhan bagaimanapun menikmati penginapan.

I used to use this hostel back when it was under YHA management. I’ve always picked it for its close proximity to Euston and King’s Cross. This is the first time I’ve been back since it changed hands. Glad to report that the hostel is still as it was. Polite and helpful staff, modern rooms with beds that have individual lights and charging sockets, lockers for valuables, clean and well kept bathrooms, a bar area downstairs to eat and have drinks if you desire. I stayed in a 6-bed female only dorm and was happy with my stay. Bed was comfortable, my items were safe (locks can be purchased behind the reception for £4), and the sockets can charge multiple devices with the dual USB sockets + a regular 3-pronged socket. Will advise that you turn the main room light off when you want go to sleep as my co-inhibitors left the main light on all night on my last night for some reason. The one area they could improve on was having another pillow on the beds. Mine was so used that it was mostly flat and made very little difference to my comfort.

Für uns war das Hotel ganz gut. Wir waren 3 Nächte dort. Die Haltestelle Greenwich ist keine 2 min entfernt und diese bringt einen ins Zentrum. Im großen und ganzen war das Hotel sauber. Das Personal war nett. Das Frühstück bietet leider keine große Auswahl. Mir fehlte mehr Gemüse und mehr Aufschnitt wie Käse oder ähnlichem. Mein Sohn war mit den Pancakes happy. Wenn ein Erwachsener ein Frühstück zahlt, isst ein Kind kostenlos mit ( 8.99 Pfund ). Die Gegend war jetzt nicht so besonders. 10 min Fußweg und man kommt bei Cutty Sark an. Leider war am 1. Weihnachtstag komplett alles dicht, auch die öffentlichen Verkehrsmittel. Deshalb waren wir an dem Tag nur in der Nähe des Hotels spazieren. Die Zimmer sind nicht so groß, aber man schläft ja nur drin und hält sich nicht zu lange drin auf. Die Kissen waren uns leider zu hart. Wir sind Bauchschläfer und der Kopf lag damit zu hoch. Ohne war es uns dann zu ungemütlich, also schliefen wir mit und dies hat zu Rückenschmerzen geführt. Das ist aber meckern auf hohem Niveau, denn Kissen, Decken und Matratzen mag jeder Mensch anders und auf seine Art. Supermärkte gibt es in der Nähe. Wir sind immer zum Tesco der ist 10 min entfernt und haben uns Wasser und Snacks gekauft für den Abend. Wir würden das Hotel wieder buchen, es war im Gegensatz zu anderen Hotels, preiswert und dennoch sauber und sicher.

Was a great experience and the staffs as well. The facilities was clean and we find is easier to speak with the staffs for help. The app to assist customers was also a great idea and my life easier. Great stay

Great customer service from Jodie on reception. She made us feel so welcome upgraded us after we had told her our bad experience at travelodge in Harlow. This was a last minute booking at 10pm when we arrived Jodie couldn’t do enough for us. Lovely personality.