Hotel Romantik di Wanaka

Really nice hostel with excellent, clean and spacious kitchen. Heaps of fridge space. Staff were lovely and helpful and I had a good time chatting at check in - they just set a friendly and open atmosphere. My room was great - had the private double with bathroom which was clean and comfortable with a great view of the lake - needs some sort of net curtain though as it felt very exposed with the curtains open as there is a main walkway right outside the window as well as the carpark Parking was easy and secure on site and it’s right by the lake and a quick walk into town - like 1-2 minutes. You’re right by the food trucks and supermarket so you can get a cheap good feed if you’re not in the mood to cook. Wifi needs serious improvement. Couldn’t get a connection in my room without standing in a particular spot and even then it was weak. Decided to try the lounge area but the connection was terrible there too so it’s definitely a hostel-wide issue. If you needed to work here then it would be pretty hard to do so.

酒店離小鎮中心走路要30分鐘左右，有點遠，吃飯、買東西不開車的話都不是很方便。三個卧室衹有一個衞生間。被子沒有用被套，是拿兩層床單包着的，我覺得很不衞生，因為睡覺的時候很容易直接睡到被子上。雖然有其他酒店也會這樣操作，但我在皇后鎮的酒店使用了正規被罩。而且，有一個床鋪的被子可能是粗心弄錯了，居然包了一個mattress cover，根本沒法睡。不過因為我們不用那張床，所以沒有影響到我們。服務人員態度很友好，不過這個酒店主要是給開房車的人住宿的，8pm以後服務人員就下班了。房間挺大，設施也還行。

房間非常乾淨，地理位置也很好，去超市和購物很方便，去湖邊散步也很近，就是老闆脾氣不是很好，我們辦入住不知道停車停哪裡，他好像很不高興的樣子

We stayed here for two nights in December 2023. Our unit (three bedrooms) was simply huge. A family could live here. It has everything that you would ever need. The kitchen was well equipped, there was a washing machine and dryer for clothes etc. The hotel is located about a 3-minute drive from central Wanaka and a 20-minute walk along a nice walking track. The only reason for which I'm giving four stars instead of five is that the main living area got very hot in the afternoon (on a summer day, 20 degrees Celsius). There was no air conditioning, so the room was unbearably hot. The bedrooms that face the other side were much cooler. Then, the next morning, the bedrooms got extremely hot right from early morning and there was no way to cool them down, while the main living area was at a comfortable temperature. The unit could benefit from something to control the temperature. Other than that and maybe the fact that the TV had limited channels and reception cut out a bit, this is a very good place to stay.

HIGHLY DO NOT RECOMMEND. Don't come here if you want a good time and what you payed for. We paid for 3 queen beds + 1 king bed. All we got was a room with 2 double beds + 1 single bed and an argument with a wall-faced staff member. We talked to a staff member onsite and she tried to tell us we did not need more beds and would fit perfectly in what they gave us. Mate it's not about if we fit or not. We're paying customers and thereby entitled to what we payed for. We tried to explain this to her and she had the nerve to try get us to pay $235NZ for an extra room with 1 queen bed + 1 single bed. We paid for a certain amount of beds and didn't get it and she wanted us to pay even more to still not receive the service. She tried to tell us we told them we only had 1 person staying on our booking form so we showed her our booking confirmation which clearly stated our guest number to be exactly how many people we brought. We even tried to suggest a compromise where they simply bring in an extra mattress. She refused our suggestion and kept trying to push us to pay for an extra room. She deflected all our requests to speak to another staff member, insisting that the manager shared her views. At this point she simply went back to her room despite our attempts to reason. We ended up having to BUILD a bed with two diagonally placed sofas. Upon further inspection of the rooms, we found that the showers were not very clean with spots of mould on the sides and some of the bedroom lights refused to switch on. Furthermore, one of the bedroom heaters did not function. Attached are some photos of the lights and heater. The photos of the beds with are for size reference only - taken in the morning after sleeping.

We recently stayed at the Wanaka Hotel, attracted by its central location which did not disappoint being so close to the lake and the centre of town. However, our overall experience was marred by several discomforts. The hotel shows its age with a rather run-down appearance and old which could definitely use some modern upgrades. A minor, yet notable inconvenience was the provision of single ply toilet paper, of which there wasn't enough. The quality of toilet paper says a lot about a place. The bathroom was compact, to say the least, and while the heated mirror would be a thoughtful touch in winter, it made the room unbearably warm in the spring sunshine. The lack of a powerful shower further dampened our experience. The absence of air conditioning was felt, especially during the sunny afternoon when our room turned into a sauna despite opening the windows and sliding door. Parking was another challenge. It’s a game of luck to find a spot at times due to the pub . This could be quite inconvenient especially if you’re carrying a fair bit of luggage. The combined effect of these issues unfortunately outweighed the benefits of the location. We have decided not to return to Wanaka Hotel for our future visits to the area.