Hotel berhampiran Knox Club, Wantirna South

We recently stayed here for 4 nights and for the price that you pay isn't the service that you receive. It all started when we tried to find our room after it wasn't explained to us how the ”buildings” work. As we tried to get back into the reception area, we found ourselves in the fire escape as our tag for the escalator didn't work in that area. We finally got ourselves into the room to find it not so clean. On a day trip to Healesville and surrounding area's we were responsible and left the car at an establishment for the night and got an Uber. It wasn't until we needed the room keys and discovered we left the keys in our car. Unfortunately, this ”Hotel” only has 1 set of keys. We called reception (as no one mans this at all) and we were given the incorrect room key as a spare. Another phone call has us sorted for the key only (no more tags for the security access to the doors and escalator). Prior to this the manager stated he would be home when we get home from dinner to let us in. We rang and rang and rang (14 times in total) no answer. We messaged through Facebook and tried every alternate. Still to date no answer. Yes, we made it difficult for ourselves with leaving the keys in the car however what a * show it is to get access without it. The reception line was call forwarded onto the managers mobile phone which was turned off. The rooms don't get serviced (Please make up my room) daily, not enough soap etc left for the length of our stay. Never again!!

Quality accommodation in a great location. Great value. Our studio apartment was comfortable, spacious and very well-equipped - including a kettle, toaster, microwave and plenty of cutlery, plates, cups etc. There was even a bath (with shower over) - that's a plus in my opinion. Perfect for an overnight stay, but I'd find it comfortable for a longer stay. With a major shopping centre and a plethora of dining options within easy walking distance, the location is ideal.

Stayed here for a business trip. Has been a great place to stay, nice English/European traditional decor and furniture, very clean room near to everything. Room has all the amenities: iron, ironing board, hair dryer, lots of towels, chairs, table, desk, arm chair, comfortable bedding and pillows, air conditioning, free wifi. Function rooms look great. Near shopping centres and restaurants

We recently spent 2 nights here & booked via booking.com. The hotel stands out like a gold shimmery beacon in a flat landscape but there is no signage to indicate how to access the place. It’s mainly occupied by residents so isn’t like a conventional hotel - this isn’t obvious at booking. There is no contact number so after doing laps of the block I ran out to the front door to see a mobile number for the manager on duty. He opened the underground car park door & we parked. Then checked in where he told us that there was no parking associated with our booking. He ended up finding a spot 20 minutes later. The room was nice. New, clean & had everything you need. The indoor pool needs to be prebooked which wasn’t told to us and the reception hours were different to what the print out of information they gave us at check in. The area has plenty of Asian cuisine options and little else. Finding a coffee or a cafe for breakfast on the Saturday morning was impossible - there’s just nothing open (except maccas). Overall everything was just too difficult & not smooth. Last thing you want after traveling for 12 hours.

The staff were lovely, friendly and welcoming. You felt like you were family. The rooms were upstairs and quite secure, my only complaint is the stairs, of which there are a few, which meant carting luggage up and down the stairs. Probably not really suitable for older people,or,people with bad knees. The rooms were clean and modern , the freeway was 1 minute away and you couldn’t hear any noise. Buffet was yummy. Would definitely recommend for short term stays. Thanks guys enjoyed our time there.

My husband and I stayed at Clarendon Cottages for a weekend in late November, and I can honestly say it was a wonderful experience. We stayed in the Camelia Cottage and absolutely loved it. Clearly a lot of thought has gone into the interior design of the cottage to make it a cozy, welcoming place. And just the attention to detail to make your stay that little bit better was very welcome! Everything from an umbrella bucket (with an umbrella) by the door (It rained a lot during our stay), to a well stocked fruit bowl. Blankets for the arm chairs, a very comfy bed and bedding, excellent breakfast options. We could not fault the place and will definitely consider returning in the future.

Excellent hotel for family stay. Awesome service. Front desk executives are very polite and professional. Hotel staffs are are very kind. Restaurant food is good and the pool is just awesome. I will recommend this hotel for people travelling to Aus.

This property definitely has some positives. The price is cheap for an apartment and it's very close to Box Hill Central and pretty close to Box Hill Hospital. The staff were able to get us in to our room early which was also very handy. The negatives, the amenities feel cheap, the double bed was made up of 2 single mattresses pushed together, and the mattresses were very thin. The couch was the same it just felt cheap and poor quality. The other negative with this property was the odor in the corridor which smelt like a mixture of cigarettes and stale cooking smells, although within the apartment we were in there was no odor so that was a positive. If you need somewhere for a short stay in and around Box Hill this property is quite ok, but be realistic about what you are expecting at the price point

Every thing is good as expected .Location perfect. Near many restaurants and shopping centre, library...etc. Good stop over site in weekends. Will come back for next visit.

Booked a package for a Spa room with a king size bed including breakfast post Covid lockdown. Room is quite large with a nice dining table & 2 single lounge chairs. Bed very comfortable & had an excellent nights sleep. Cushions are very large so you may not need two. Spa quite spacious for 2 people to fit easily & the bathroom is nicely appointed with 2 wash basins. Soaps & body wash tubes are provided for your use. We found that some of the food that we received did not match the menu. First was a Scotch fillet that mentioned chips & vegetables. Instead of vegetables, we received green salad leaves with parmesan. The other item was chocolate mousse with strawberries & cream, receiving instead chocolate mousse with a scoop of ice cream. Whilst a bit miffed at the inaccuracy of the menu versus what was received, the food was still good. This is all that prevented us giving a higher rating. I am sure there might be some patrons who would not take the menu differences as lightly as we did.