Hotel berhampiran Shepherds Bush, Wantirna South

We recently stayed here for 4 nights and for the price that you pay isn't the service that you receive. It all started when we tried to find our room after it wasn't explained to us how the ”buildings” work. As we tried to get back into the reception area, we found ourselves in the fire escape as our tag for the escalator didn't work in that area. We finally got ourselves into the room to find it not so clean. On a day trip to Healesville and surrounding area's we were responsible and left the car at an establishment for the night and got an Uber. It wasn't until we needed the room keys and discovered we left the keys in our car. Unfortunately, this ”Hotel” only has 1 set of keys. We called reception (as no one mans this at all) and we were given the incorrect room key as a spare. Another phone call has us sorted for the key only (no more tags for the security access to the doors and escalator). Prior to this the manager stated he would be home when we get home from dinner to let us in. We rang and rang and rang (14 times in total) no answer. We messaged through Facebook and tried every alternate. Still to date no answer. Yes, we made it difficult for ourselves with leaving the keys in the car however what a * show it is to get access without it. The reception line was call forwarded onto the managers mobile phone which was turned off. The rooms don't get serviced (Please make up my room) daily, not enough soap etc left for the length of our stay. Never again!!

Quality accommodation in a great location. Great value. Our studio apartment was comfortable, spacious and very well-equipped - including a kettle, toaster, microwave and plenty of cutlery, plates, cups etc. There was even a bath (with shower over) - that's a plus in my opinion. Perfect for an overnight stay, but I'd find it comfortable for a longer stay. With a major shopping centre and a plethora of dining options within easy walking distance, the location is ideal.

Stayed here for a business trip. Has been a great place to stay, nice English/European traditional decor and furniture, very clean room near to everything. Room has all the amenities: iron, ironing board, hair dryer, lots of towels, chairs, table, desk, arm chair, comfortable bedding and pillows, air conditioning, free wifi. Function rooms look great. Near shopping centres and restaurants

Unknowingly we were given an upstairs room and were informed there was not an elevator. The stairs were steep and the walkways were very uneven, causing difficulty in reaching the room. At night the area was not well litl The room was fairly large, but there was no door on the wardrobe, no clock, no radio and no telephone. Not even a biscuit to have with our coffee. We were expected to use a QR code to familiarize ourselves with the amenities. The bed was comfortable. The shower was over a spa, and required dexterity to get into the spa. I have no idea how one would get out. As we are both very senior citizens it was therefore impossible for us to have a shower. The room was very uninspiring and dull, and the bathroom looked dated, although the taps were modern!! For the cost of $241.20 we were very disappointed in the hotel and the lack of amenities. All the staff members we encountered were very friendly and efficient.

Lovely quiet spot only about 5kms from Chirnside park shopping centre. Room was generously sized with lovely views over the golf course and the local roos popping past for their morning constitutional. Bed was really comfortable. It is time for the rooms to be updated though they are looking tired. Steak in the bar was great and breakfast had lots of options. Staff were friendly and helpful. Hot tips: check before arrival if restaurants are open and ask for a room on 3rd floor overlooking the golf course.

The location of the service aparement is excellent. Also the receptionists are super helpful and nice. Whenever we need help, they will provide assistance immediately.

The Sebel Ringwood has so many good points. It’s close to transport, shops and restaurants. It offers full king-size beds, and a large bathroom with a night-light. It’s set up for modern travel – we were able to charge all our devices at once from the numerous power points and USB plugs. The staff are overall very professional. So we will definitely stay at the Sebel again. The one downside was breakfast. We had to make an early start, so we were pleased to see that breakfast starts at 6 am on a weekday. It didn’t work as planned. There’s no buffet, we ordered cooked meals. There was only one cook, he hadn’t prepared in advance, so he ambled in and out of the storeroom getting ingredients, and our breakfasts arrived close to 6:30. My portion turned out to be very small, so I went looking for fruit. There’s none! No fruit salad, no bowl of bananas and oranges, nothing! So I left the hotel hungry. Because breakfast had taken so long, we had to rush to brush our teeth, do a final pack, and hurry to catch our train. I would much prefer what I’ve seen in other hotels of the same standard, where there’s a buffet plus a cook who makes to order dishes like omelettes, scrambled eggs, or full English. Before I forget, breakfast at the Sebel included freshly squeezed orange juice and coffee from an espresso machine, which were both very good.

Thought it looked good reviews were semi good close to where we needed to be , but the walls are paper thin, could hear arguments from other rooms . When asked could we have a ground floor when I discovered we were upstairs and explained my husband had just had knee surgery I was met with sorry our regulars come first, after also being told of $100 bond on arrival not before. When entering room people in building next door could see right into the room so closed curtains quickly. Rooms and bathroom need a bit of attention especially the shower, great size no water pressure and very dirty , honestly I have stayed at free camps with toilet/ shower ammenities cleaner. Noise from Stud Rd didn’t bother us as much as the person going off and throwing stuff a couple of rooms down , if we weren’t so tired and so late at night I would have gone and got my money back and driven home. These photos show the shower , that needs a really good clean, also when I checked under the bed and couch to make sure we hadn’t left anything behind, the rubbish under there , so I picked it up for you and put it in the bins. The lady on the desk was very polite.

Excellent, well worth a visit. I was on the sixth floor and found the stay very quiet. Rooms are comfortable and clean. Coles, Woolworths and Aldi are just a short walk away. There is a restaurant downstairs that provides an excellent array of meals and drinks.

Exceptional service- friendly front desk , rooms prepared on time . Rooms clean . Excellent location - train station , choices of restaurants . Reception staff very accomodating to requests . Will definitely return .