Hotel berhampiran Macomb Community College Sports And Expo Center, Warren

This is my new favorite hotel in every city I go for business. Rooms have everything you need. Bathrooms are brand new and perfectly clean. Beds are super comfortable.

房間很大，很乾凈，設施齊全，前台服務好。

The staff was polite and kind. The room was large and spacious. That's about all I can say in a positive way. The trash was not emptied. The counters in the kitchen and living room were sticky. I went to pick up the TV remote and it was stuck to the counter. I thought it was the plastic wrap the remote was in, but realized it was dried something all across the counter. Candy and other food wrappers on the floor. Crumbs too. I sat on the couch and wondered if it was a pull out bed. I made the mistake of lifting up the cushion only to find a wonderous mess of old candy, crumbs, and more. Stain in the carpet too. I thought it was quiet until guests in room returned. Could hear everything. Not a good night's sleep plus the power went out. That's certainly not the hotel's fault, but it added to the misery of the stay.

I'm writing about a lady who works the front desk named Kristen, She was super helpful and supportive. She handled my lock out situation when I could not get back inside of my room. And was so patient with me even though I came back a million and one times for snacks and plates, and cups. She informed me of the breakfast and pool times before leaving all around outstanding and nice lady I will be back in town.

the front desk girl was just plain rude. We were not allowed to reserve a jacuzzi room over the phone. We had to go out of our way to stop and make the reservation in person. Even then my girlfriend was not allowed to make it, I had to go in and we were not even paying for it then. The airfilters in the room were so clogged with grim the air system barely worked. Went to fill up the tub and no water pressure, the drain plug wasn't working, but they fix it right away. Room came with 2 towels a wash cloth and 1 bath mat. Requested more towels and the request fell on deaf ears. No breakfast that I could find. I've stayed in fleabag hotels that I would prefer over this one. I will give management credit for learning how to cut corners, overrated the hotel, and make sure they are happier than the guest. Holiday inn needs to rethink thier franchising policys.

It’s disappointing to write this review about this hotel as I had high hopes given that it’s a Marriott brand and paid $170 for a night. We arrived to the hotel around 7pm. It’s in a great location with nearby restaurants and stores. The lobby was under construction, which I was okay with, and they assigned us to a third floor room. We entered the room and it’s spacious and newly remodeled. From there, things went quickly downhill. I went to use the bathroom and tried to flush the toilet. Mind you, I only peed and used a small amount of toilet paper. The toilet barely flushed. My husband contacted the front desk and was told that this was “normal” as this is a “water saving toilet” and you need to “flush it a few times” to get it to work. It seems like that would be counterproductive to having a “water saving toilet”, but I digress. We then left to go to dinner. We come back to the hotel to go swimming and use the advertised hot tub. Surprise. There’s no hot tub. The front desk informs my spouse that they are trying to remove that info from the website. We go to the indoor pool area which is just off the lobby (the pool is not heated fyi). As we left the pool area and walked out the door into the lobby area, we were greeted by a cloud of what looked to be smoke. It was not smoke, it was the front desk person sweeping up the construction materials (the tile floor was being torn up). There was plumes of dust down the main hall way, including the area where the free breakfast is served. This is obviously concerning because there’s no protection from this dust plume into the food area where people are eating and the food is prepped. Back in the hotel room, there’s a full kitchenette with a full refrigerator, dishwasher and microwave (excellent!). Well, I hope you weren’t planning on sitting at even a small bistro table to eat, because there’s no where to sit and eat a meal in your room. Well there is a desk with one chair if that works for you and your family. This is a large hotel room but poorly designed. Also, if you are looking for a luggage rack to place your luggage, you’re out of luck on that too. I do have to say that the bed was comfortable and the room had black out curtains. I used the workout room and everything is covered in a layer of dust. I did clean off two machines for them. The toilet did plug up in the morning. Couldn’t get ahold of the front desk after multiple attempts. I went to the front desk and was told that maintenance wasn’t there and was provided a plunger. We didn’t eat the free breakfast as I don’t like my food flavored with tile dust. Besides the toilet not working, the small side table was broken upon our arrival along with a non working lamp. I left notes on each of these items for housekeeping and management to address. I’m highly disappointed with our stay here and will never be back. Marriott needs to get their act together. There are better ways to manage a hotel especially when it’s under construction/repair. I

I want to give this place 5 stars because the building seems brand new and has a lot of potential. There are a lot of problems with this hotel. It seems like that housekeeping is non-existent throughout the hotel. There are crumbs, grass clippings and food debris everywhere. In the dining area, lobby, stair wells and hallway during my 3 day stay. The gym had no towels and no sanitizing wipes to clean the equipment. I called down to the front desk for sanitizing wipes and towels and the agent said “I’ll bring you towels.” The business center had non-working computers. The breakfast was out of everything at 830-900 every single day. I was here on the weekend. The lady working the kitchen was disorganized. The food stations were not cleaned, nothing was being filled, and the garbage had no liners so everyone was throwing trash in a box with no liner in the bin. I can understand one day but this was every single day. They need to hire her more help. I have never experienced this at any HOMEWOOD suites. Ok, the positives. My room during check in was very clean, it was quiet, comfortable, and the gym is very nice. The gym is very big and has everything you need for a full work-out. Free weights, elliptical, bikes, treadmills, medicine balls and a pulley station. I hope management fixes everything because this place has a lot of potential.

Staff are friendly and kind, but room is little dirty… The coffee maker covered with dust, bed sheets is wrinkled, shower wall was not cleaned, less bath tissue and noisy refrigerator…. The pool area, a family was using the all tables, kids are screaming, children were running hallway middle of night…. I will never go back there…

There are lots of hotels in the area. We booked this for the weekend and were pleasantly surprised. When we arrived, the front desk was so busy. The staff were efficient and friendly. The room was very spacious and super clean. From reading some review, I was a little worried about noise and smoking around the premises. May be were lucky. We had a excellent stay with no issues. Will return if in the area again.