Hotel berhampiran Brownlee＇s pool, Warrington

Absolute perfect no faults at all. Very clean high standard, facilities brilliant, staff very welcoming. Highly recommend this hotel

Very helpful and polite staff. Didn’t eat here as i went to a party so can’t comment on the food. Room was clean, the blind clattered a bit against the window sill when I walked around the room so I had to lift it a tiny bit but the car park was empty so privacy was maintained. There were several cobwebs above the lights in the bathroom above the mirror but everything else was clean and the air con was perfect as the duvet was roasting lol

在warrington 來，這間酒店算是不錯，免費泊車。而且服務員的態度很好。還有餐廳。還有獨立的小屋，在內可以煮食。只是在外面的房間，暖氣不足，以及水力不夠。其他一切都非常妥當。

I've stayed here before when it was a lot better. Nowadays the outside of the building is in desperate need of decorating, with paint flaking off the walls. First thing that went wrong was the booking from Trip.com somehow became lost in the system despite us have received an acknowledgement number from the hotel. Next, the sink did not hold water because the rubber seal in the plug was worn out. The bathroom has no windows and the fan did not work so smells linger. On the second day the hot water tap in the sink stopped flowing - no water, neither hot nor cold. They readily fixed that for us when we complained, but we decided not to risk showering for our stay in case the water failed again. The TV remote did not turn the TV on - I found that there was a switch on the TV we could use to turn it on and off, so we used that instead and the remote fortunately worked for everything else needed on the TV. On the last morning my wife wanted to use the hairdryer and found it did not work - upon checking, I found that the wire had been pulled right out of the switch. We never found the bar. Lastly - the breakfasts. The Friday and Saturday meals were very good, but the Sunday breakfast was served by a different staff member who was quite parsimonious. My wife and I both ordered the full English breakfast, but what we got on the Sunday was one breakfast shared between two plates. Two rashers of bacon were simply cut in two, with my wife getting the meaty end of the two rashers and I getting the fatty end. There was one egg each - not two - and the scrambled eggs we ordered were merely stirred to break the yolk rather than properly scrambled. The portion of beans was minimal, not even a child's portion. We saw another diner having the same treatment and he was not pleased either. The room was a bit too warm for us but we could not find any way of adjusting the temperature. On the plus side, the bed was nice and firm. Reception staff were not always easy to get hold of or we would have passed all our complaints on to them as we came across them, but we had lots to do and did not want to waste our time. It's a shame, because it is the best hotel for us location-wise, but we won't be going back.

Beautiful hotel

The stay was on my way to Manchester airport. The heater in my first room was not working, but they moved me to another room All was OK with the 2nd room, until I went to use the shower. The head was not working, in as much as it was like using a tap. But overall a great place to stay. I would recommend it, despite the 2 minor issues.

幾點好的：房間乾淨，床很舒服，自費加的早餐很好，靠近火車站位置方便 很多點不好的： 1. 非常吵！每天晚上都能沉浸式聽到樓下的人喝酒聊天拍桌子到晚上十二點！！靠近街道這邊也是車來車往很吵，酒店沒有客人為什麼不能給我們高一點安靜一點的房間，晚上帶了耳塞還是一直被吵醒 2. 員工基本沒有見到，每次路過前台的時候員工都不在。入住的時候也沒跟我們説早餐在哪是幾點。 3. 第一晚直接跟酒店訂的，第二晚攜程，入住的時候小哥説兩晚房型不一樣，但是他們第二天沒有別的客人入住應該可以給我們就留在第一晚的房間裏。結果第二天我們去確認的時候他們一開始也説應該可以繼續住今天的房間結果讓我們等了十幾分鍾後説要付20英鎊才能繼續住之前的房間 4. 酒店沒有浴缸，價格是四五星酒店的，性價比比較低 總之感覺酒店更在乎經營他們的餐廳和酒吧，對客房採取放棄政策

I stayed here last year and gave it 5 stars We have dropped a star for two reasons If you want a hot drink from the bar you cannot put the charge on the room and have to pay separately at the machine this is very complicated and slow if you are tired and I required help from two helpful members of staff Also our room on the first floor was very noisy we could hear everything next door constantly However this is still an excellent example of the brand and all the staff are brilliant