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Hotel Warszawa
4.5/568 Ulasan

Hotel Warszawa

Warsaw|0.99km dari St. Alexander's Church
The hotel is luxurious, has a boutique feel and everything about the design and decor is 5 star+. However, our weekend family stay got off to a bad start when the reception didn’t have our reservation. There was no apology and almost an attitude by the unfriendly and arrogant young lady at reception of it being my fault. At breakfast the next day, the restaurant and the quality of the food was excellent but the staff were untrained, unfriendly and on occasion could not communicate in Polish or English. Food was removed from our table when we were half way through, nobody explained the concept, ie no buffet, which was great and what could have been a wonderful experience, was let down by the staff. They saved the best for last at checkout. I was asked if I had anything from the minibar. I replied to say that I had not but reminded the lady that we had drinks at the bar that should be added to our bill. I was then shocked to be told that I would now have to wait to checkout whilst a member of staff checked the minibar in my room. I felt like a criminal at a 1 star hotel in a mass tourist resort. Again, not what you expect from a 5 star boutique hotel paying USD 300 a night and having reminded them of my bar bill. One, more senior member of staff ultimately realized my frustration and took over the checkout process, although by this point, the damage was done. Really disappointing to see this beautiful and luxurious hotel ruined by staff with no training but most of all with such an arrogant attitude that it made the whole experience feel very uncomfortable. The doormen were however extremely polite and helpful. Not enjoying writing such a negative review, I truly hope managements take action as we have been staying and eating at hotels in the Likus chain for years and have always had an enjoyable experience until hotel Warszawa.

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Hotel Indigo Warsaw - Nowy Swiat
4.5/568 Ulasan

Hotel Indigo Warsaw - Nowy Swiat

Warsaw|0.39km dari St. Alexander's Church
My first impression of this hotel was very good, beautiful building, modern decor, stunning foyer and easy check in. The bedroom was huge, large double bed (room was big so think they could’ve made use of space and put larger bed in) large separate bathroom with heated floor and non steam mirror, it was a standard room so no view to speak of and no bath but wasn’t expecting that for a standard room. Mr H wasn’t joining me until second day and I slept well first night and bed seemed comfortable. But it was second and third night we had the issues, be warned Friday and Saturday night there are numerous clubs next door to the hotel and they party until 5am. Mr H and I on the Saturday night especially were awake for 3 hours while the shouting and screaming and smashing bottles went on outside. It did not make for a restful sleep, we also found with 2 of us in the bed it seemed to dip meaning we were rolling into each other all night!! We didn’t complain on check out as we could hear others complaining, plus we were leaving on the Sunday and knew we wouldn’t be back because of those very issues so didn’t see the point in complaining. We had breakfast and must say for Warsaw it’s very expensive around £20 each however it is excellent quality and variety. Served a La carte but you can pretty much have what you want and as much of it as you want. The smoked salmon bagel was particularly good and they serve sparkling wine and juices freely. Mr H had an omelette and pancakes and there was no problem with ordering extra dishes. Such a shame about the noise as this hotel could be a five star review.

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Lihat Ulasan Tetamu untuk Hotel di Warsaw

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Hotel Mercure Warszawa Grand
4.4/5109 Ulasan
We stayed with family only for 1 one night prior to flight. Hotel is conveniently located in the center of Warsaw, 5-7 minutes work to famous landmark - Pałac Kultury i Nauki, also more or less same distance to main railway station and few big shopping centers. Old town is also easy 15-20 min by foot. Check-in was fact and efficient, as Platinum members we were upgraded to Suite - it was located on higher floor with nice view of Warsaw, did have spacious bedroom and big living room, 2 WCs and 1 full bathroom. Room also did have complimentary coffee/tea making facilities. Bed is just standard nothing really spectacular, pillows were quite average (they do not have natural down/feather pillows). As our flight was in the early morning we didn't try their breakfast, so can't comment, however we did have dinner in hotel's restaurant and it was very delicious. Hotel staff was friendly and helpful, all public areas and also rooms were refurbished not so long time ago so look modern and nice. Overall very good hotel for short stay with excellent value for money ratio
Centrum Scsk Zurawia
4/514 Ulasan
He dormido cuatro noches en este hotel y la verdad es que he de decir que he salido bastante satisfecho de mi experiencia.A su favor hay que destacar su ubicación,era estupenda ,cerca de la estación de tren en un barrio tranquilo y silencioso.La habitación estaba para su precio bien,sin quejas en su amplitud y comodidad.Hay que destacar que dejan un par de cervezas y te como obsequio de la casa en la neverita de la habitación.Respecto al desayuno ninguna queja,lo subían a la habitación a la hora que querías y estaba bueno.La gente de recepción seca como suele ser norma general en los hoteles del país pero amables,de hecho me tuvieron que imprimir el billete de vuelta y lo hicieron rapidamente .Y el precio inmejorable.Aspectos a mejorar:sobre todo el agua caliente del baño ya que unicamente salia tibia,a mi no me molesto en demasía ya que estoy acostumbrado pero mas de uno pondría una reclamación al respecto porque el agua salia verdaderamente tibia en una época donde mucho calor no hace.Por otra parte la habitación no la hicieron en ningún momento,entendí que se debía pedir en recepción,lo que no se si esto es por la pandemia o siempre es así,la basura que podía generar la recogía yo y los restos del desayuno los bajaba a recepción cuando salia cada día,en fin desconozco los motivos. De todas formas y en definitiva mi estancia fue muy agradable y por el precio tampoco puedo quejarme demasiado .Volvería sin duda si no quisiera gastar mucho porque me pareció un lugar correcto Por cierto puntúo como mala la limpieza ya que no limpiaron la habitación en ningún momento desde que la ocupe pero a mi llegada estaba como los chorros del oro
Mamaison Residence Diana
4.4/549 Ulasan
Bardzo ładny apartament, wygodne łóżko, swietna lokalizacja. Niestety, ekspres do kawy nie działał a do picia tylko droga woda z barku. Wszystko jest jednak ok. Najbardziej zszokowało mnie zachowanie recepcjonista, który okropnie potraktował starszego Pana pochodzenia ukraińskiego, który próbował mu wytłumaczyć że ma opłacona rezerwację na inne nazwisko. Recepcjonista krzyczał że nie rozumie co starszy pan mówi, choć bez znajomości ukraińskiego łatwo się było domyśleć. Okropne, nacjonalistyczne zachowanie młodego gówniarza w stosunku do starszego człowieka!
Sheraton Grand Warsaw
4.3/548 Ulasan
I am happy I found this hotel !very comfortable all here !good personal !good big room !good food !clean and modern room !
Hotel Chmielna Warsaw
3.7/53 Ulasan
It was my another stay over there . This hotel is actually very cheap comparing another around and location is perfect . There is a lot of restaurants and bars around so can be a little bit noisy sometimes . This time I choose single room . I was surprised because the room wasn’t big but the bed was quite big ( like double) and very comfortable . Room and bathroom very clean and tidy . Breakfast let me down a little bit . I think is overpriced now . Due the cov-19 there is not buffet anymore so they have limited items. I am pointing this only but my score is based on staying there . Quick check in . Friendly staff.
Hotel Indigo Warsaw - Nowy Swiat
4.5/568 Ulasan
My first impression of this hotel was very good, beautiful building, modern decor, stunning foyer and easy check in. The bedroom was huge, large double bed (room was big so think they could’ve made use of space and put larger bed in) large separate bathroom with heated floor and non steam mirror, it was a standard room so no view to speak of and no bath but wasn’t expecting that for a standard room. Mr H wasn’t joining me until second day and I slept well first night and bed seemed comfortable. But it was second and third night we had the issues, be warned Friday and Saturday night there are numerous clubs next door to the hotel and they party until 5am. Mr H and I on the Saturday night especially were awake for 3 hours while the shouting and screaming and smashing bottles went on outside. It did not make for a restful sleep, we also found with 2 of us in the bed it seemed to dip meaning we were rolling into each other all night!! We didn’t complain on check out as we could hear others complaining, plus we were leaving on the Sunday and knew we wouldn’t be back because of those very issues so didn’t see the point in complaining. We had breakfast and must say for Warsaw it’s very expensive around £20 each however it is excellent quality and variety. Served a La carte but you can pretty much have what you want and as much of it as you want. The smoked salmon bagel was particularly good and they serve sparkling wine and juices freely. Mr H had an omelette and pancakes and there was no problem with ordering extra dishes. Such a shame about the noise as this hotel could be a five star review.

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