Hotel berhampiran Warwick Antique Centre, Warwick

I needed somewhere to stay overnight for a business trip, and this venue looked a decent place to stay. On arrival, the staff were welcoming, and the pub looked to be a nice venue. It was disappointing not to have parking, not a massive issue as there was a car park a short walk away. The stairwell leading from the pub to the accommodation, however, left a lot to be desired and left me fearing for what I had let myself in for. It was somewhat reminiscent of a cross-between a 1980s office block and RIgsby's accommodation. Thankfully, the room was an improvement with plenty of space, and the usual tea and coffee facilities. There were, however, some significant issues which would stop me from returning: When I tried to have a bath, I realised after running the water for long enough to fill, that it was almost empty. On checking, the plug sat proud, meaning water was emptying almost as fast as it was filling. The most concerning part was only discovered late in the evening. I had been out for the evening, returning around 11 pm. When I returned, I found the pub to be closed and my key would not fit the lock. Thankfully I could hear someone inside, who eventually heard me banging on the door and window. Heaven knows how I would have got in had I arrived back any later! If there was another way to get in, I wasn't informed when I checked in. I also didn't expect to have to be back by a curfew - I haven't had one of those since childhood! Shortly after I got back, another guest asked if I knew how to get back out again - I don't know if he managed it in the end.

We stayed on 11th July 2024 for 1 night in room 6 . We loved our room . Spacious , very clean and bed was so comfy . We ate in restaurant downstairs and I had galinhada a traditional Brazilian dish and it was delicious . My wife had steak which she said tasted fabulous . Highly recommend. We slept very well . Now there is one part of the review that’s very important to mention . The staff are amazing but one person in particular shone and that’s Innes . This wonderful lady is first class and knows exactly how to treat guests and diners . If anyone wants to see how they should treat guests , go watch Innes . A true credit to the kings head . We would definitely return and appreciate good service and kind staff . Thankyou x

Very poor condition for 3 stars , I was surprised and disappointed to find the accommodation was not as I would expect for a 3 star hotel . On check in I rang the bell at the door and waited , and waited , no one came to the door , eventually a staff member came from the annexe across the courtyard and let me into reception with her key , only to find a gentleman sat at the reception desk , why he couldn't answer the bell and let me in I don't know , kept me waiting several minutes , unnecessarily. The room was on ground floor , in the annexe type building across from reception , with the window facing out onto the pavement and roadway of a busy street , the net curtains being ripped offered no privacy, so that I had to keep the curtains drawn at all times to maintain privacy . The carpet in the bedroom could only be described as ” grubby” , the bathroom smelled musty / mouldy , with black discoloured grouting in the shower , which looked like it needed a really good clean . The shower head holder , height adjuster , was broken, so that it languished at the bottom of the rail and was not able to be held at a suitable height , forcing me to have to crouch down , or hold the shower head with my hand in order to get my head and shoulders under it . The hand soap dispenser by the basin was either empty or broken, so that every time I used the bathroom I had to reach into the shower for shower gel to wash my hands with . On checkout I was unable to raise my complaints as no one attended reception, despite my ringing the bell , so I had to leave my room key in the early checkout box and walk away without the opportunity to speak with the staff . Cleaning staff nearby , chatting away in a foreign language , completely ignored me standing at reception. Very disappointed with the accommodation and the staff , would NOT recommend staying here at all .

We have stayed in this hotel twice a year since it opened and sadly it seems to have gone downhill. It has added luxury rooms, which are good, but our problem is with the restaurant. On our last visit in September '24 the kitchen ran out of most food and we were only offered a curry, rice and naan bread. On this occasion the kitchen was obviously very short staffed (as was the waiting staff). Our table had been booked for the wrong time. We waited approximately 45 minutes for our food. When it was served it was inedible and badly presented. Other guests were complaining that their food was cold. Finally the harassed waitress apologised to everyone and didn't charge for food or drink. This is just not good enough when we had been attending a trade show, walking all day, and just wanted to relax rather than have to drive to a restaurant.

Perfect location for visiting the beautiful town of Warwick it’s less that 5 min drive to the castle about a 25 min walk. Room was great as were the Staff. Breakfast was ok, very busy and limited choices, but decent enough. Bacon was very good although I think everyone else agrees as it went super quick!

Nice location, beds and pillows not the best and the shower is not very powerful

Typical motor way hotel. Place needs an overhaul.. Most rooms have something wrong with them.. i.e heaters don't work, window seals non existent. But clean, spacious rooms.. and good staff, who do try and help. (were they can)

房間乾淨整潔，床品質量一般，可以接受；酒店衹有洗頭膏、沒有護髮素，洗頭髮不順滑；床特別窄，忘了量尺寸，估計衹有60cm寬；同一個停車場院裏有waitrose超市，價格比TESCO貴；有肯德基、漢堡王，價格都不便宜；房間不像英國其它連鎖酒店的房間那麼小，但桌、架、掛鈎等設定少，箱籠衹能堆地上。無早餐房間，不知早餐如何！我們的房間窗子關不嚴、有縫；房間內電暖器已經可以用了。安妮海瑟薇農舍 後住此，第二天chatsworth house（柴茨沃斯莊園 也是拍攝傲慢與偏見的達西莊園）