Hotel berhampiran Banneker Skatepark, Washington D.C.

Beautiful hotel and location! I work for Marriott as well and I gotta say their customer service is OUTSTANDING. Big shout out to Jamon, Kennisha & Olivia. So sweet and accommodating. I’d recommend anyone in DC to stay here. Rooms were clean and spacious. I loved it so much I’m sending my mom there! Thank you for your hospitality and wonderful service . Would definitely go back.

The layout was similar to the POD 51 in Manhattan, where I stayed several times. It is not a large room, big enough for one or a couple. The room was clean, the price was decent. I would stay again. The environment was fresh and modern. You can use the app to check-in and out. There is an iPad in the room to control everything in the room from the blinds to the lights to the climate control. I will say the plump comforter on the bed was the warmest I have ever had in any hotel I stayed.

The room was very clean and the young lady at the front desk was very friendly. Breakfast was not the best, but for a continental breakfast, it was alright. It did its purpose and held us well until lunch time. The location was good. We were there for a graduation at Howard and the hotel was about 20 minutes from the University

We were welcomed by a friendly Front Desk Receptionist. There is no valet as described but it’s self park for $30 a day. No mobile key available at this hotel. No key drop box availble for those who checked out in the app. The hallway was as hot as being outside. Our room was clean buy AC was not consistent in keeping the room cool. Phone in the room was defective. Front Desk could barely hear you. We had to request additional bathroom stuff using the app. I requested for facial tissue since the one left there had a single tissue in it but we never got it. Complimentary breakfast is freshly made and the dining staff was accommodating. Check out was easy thru the app. The staff were all friendly and accommodating. Affordable hotel if you’re in DC and don’t want to be at the Capitol area.

My family and I recently stayed at the Double Tree By Hilton-Washington DC/Crystal City. I paid a Military Family Rate (listed below) for 2 nights totaling $468.79, and I was expecting for the rate to include complimentary breakfast. Upon arriving to the hotel we were not given breakfast vouchers which was disappointing as I had my family with me and I could not accommodate them with that. In addition, I was trying to get information as to why we weren’t given vouchers and I was given ridiculous information. The customer service representatives at the front desk were not helpful at all. One female lied to me about the breakfast buffet only being $10.00 a person ( I spoke to this female 04-14-23 at around 8pm). I spoke to another female who could not even point to me where it says the rate does not include breakfast (04-15-23 at 7:30am). I believed the female that told me that buffet was $10.00 a person a day prior and I went ahead and took my family to the buffet. When arriving to the buffet we found out that it wasn’t not $10.00 a person, but rather $28.00 a person! For the amount we paid for two nights I would think a breakfast vouchers would be included. I believe it was highly disrespectful, especially for it being a MILITARY FAMILY rate. This was never explained to us or listed anywhere for this rate to not include breakfast so it was in our understanding breakfast would be included. I could not find it anywhere where breakfast is not included and neither the customer service representatives could not show me where it says that. . I am not sure if we were mistreated, discriminated against, or our military service is not something that is respected around here. And it being Washington DC I would think that military services are appreciated.

Two best things about this hotel: LOCATION, you can walk to Pentagon; and STUF, very friendly. Those two guys at the FrontDesk are horses. The hotel it was full, lots of people in line at the lobby to do check in and they both working like crazy and fast in order to accommodate everyone ASAP. Instead to be desperate they were with best smile in they face. Congratulations for this both in special, but the entire tram are amazing.

well-managed hotel. Very comfortable to stay in this hotel

Wow, a hotel that I've stayed at so many times over the years, has now gone to the dogs. I actually feel bad writing this review, but my hope is that someone at Hilton will read this and take action. I will keep this short. 1. bathroom toilet filled up with water and poop from the previous guest. Still in the toilet! (unbelievable-I took pictures). Had to have Maintanence come and plunge the toilet. The Maintanence guy did apologize for the ”mess!” 2. No toilet tissue. (were they not planning to rent the room out?) 3. Defective thermostat not working. Room freezing and AC will not turn off. (Maintanence came back and had to fix the problem at the HVAC unit itself. 4. No bath towels. Only small wash cloths. After calling the front desk, housekeeping brought towels and toilet tissue. 5. Overall unclean, dusty and worn out room. There was trash in one of the cans I guess from a previous guest. I didn't complain. I was just tired and vowed never to return again. And yes, I too am a Lifetime Diamond member. So sad.

The stay was great ran into a little problem in the beginning but it was taken care of. Will stay again hotel was close to everything. Great Location.

We stayed overnight and enjoyed this very recently renovated hotel. It's bright, spacious, and welcoming. The modern decor is a bit minimalist but the bed, room appointments, and bath were all first-rate. And the price is reasonable. One minus: the bathroom has a motion-activated light; if you get up during the night to use the bathroom, the light comes on with blinding blindness that is disorienting and can make it difficult to get back to sleep.