We checked my son and I to this hotel for 3 nights. It's a total rip off. The hotel is outdated, the staff weren't helpful and no chain of command. One of the managers parked his car in a designated spot for special needs sticker holders where I paid 30 dollars per day to park my car. The food at the restaurant was very bad and expensive,we end up paying 60 dollars for 2 omelets and 1 pancake. The worst part is the beds got bed bugs, me and my son got many bites and when we confronted the manager he said they will ask a company to come and inspect the matter but they refused to give me the company's report, so I am assuming they were lying about it. Very disappointed with them as they didn't take any action on the first day when I told them we had bed bugs and on the
second day they completely denied it. My vacation was screwed because we had to look for another hotel and move with my special needs son. They don't deserve 4 stars. 2 stars is their level.
Terjemah