Hotel berhampiran Shaw, Washington D.C.

This was my first stay in a capsule. I admit that I thought one would enter from the side instead of the end, not that this seemed to be a problem. I like the idea of being ensconced in a cocoon but I realise this isn’t for everyone. In dorm room situations I always prefer a lower bunk, the upper bunks can be more awkward. Unsurprisingly, the same applies here. Anyway, I put the pillow down the far end and climbed in head first. You ‘seal’ your capsule by pulling down the blind at the end. I am not claustrophobic in any way but found I had to keep the blind open for ventilation. There did appear to be ways to adjust the temperature but due to a busy travel schedule I didn’t get a chance to ask staff about this. This hotel uses Goki, this app that lets you scan yourself into the building and the rooms instead of typing in a room code. It has other functions as well. It is worth getting the Goki app as the door codes are changed periodically for security reasons but Goki should always scan you in once you’ve set it up. I thought that $5 for the laundry was a little much and I’m not sure how they ascertained who had paid and who hadn’t since you just walked in. Laundry detergent was included in the $5 charge and when I asked where I would find it they said it would be set out but I couldn’t find it anywhere so I had to track down a staff member. I’m glad to have finally checked ‘sleep in a capsule’ off the list.

Check in was great, as I was able to get a room before the designated check in time, because my flight arrived early in the morning. The bed was comfortable and the bathroom had plenty of towels. The hotel is also walking distance from many shops and restaurants in DuPont Circle, which made it a great location to be in. I’d definitely return to this hotel whenever I come back to DC!

I won’t return. Rooms: The rooms are substandard and the walls separating rooms are so thin you hear absolutely everything from the room next door. Unfortunately, the people in the room next to us were LOUD until 5 am every night. I tried calling the front desk but soon realized the landline phone didn’t work. Using my own phone I reached a worker who was mystified that I thought he could help. He had zero interest in helping and we didn’t get any rest the whole stay. If you get a room in the back, know that the garbage truck visits bright and early. If you go, DO NOT even look at the extra blanket in the closet. The one we had was covered in multiple stains. Beyond gross. There were a few toiletries set out at check in but they were never replenished by housekeeping, not even the soap. Front Desk: Don’t expect to get change to tip housekeeping from the front desk. When I tried, I was informed that they don’t carry any cash. There was a nice gal working the day shift; the others seemed to barely care. Location: I thought the hotel would be in a great location. It wasn’t as great as I’d hoped. Check the map carefully and plan out where you need to go. We walked over 30 miles in three days but also spent $200 in Uber costs (not counting airport). Next time I’ll pay more for a better place.

The charm of this renovated boutique hotel just steps off of DuPont Circle is only outmatched by the level of friends and customer service provided by the staff. You cannot ask for a more convenient location. There’s the DuPont Metro stop steps away, but we find many attractions are within a 30 minute walk. The rooms are well appointed with up-to-date furnishings and design, and glorious mattresses. The staff is super friendly and helpful. The free cocktail at 5pm isn’t bad either

With a stay at Found Dupont Circle powered by Sonder in Washington (Northwest), you'll be within a 5-minute drive of Smithsonian Institution and Walter E. Washington Convention Center. This hotel is 0.4 mi (0.6 km) from Embassy Row and 1.3 mi (2 km) from White House.Make use of convenient amenities, which include complimentary wireless internet access and concierge services.Featured amenities include luggage storage, an elevator, and microwave in a common area.Make yourself at home in one of the 39 individually decorated guestrooms, featuring refrigerators and flat-screen televisions. Digital television is provided for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and you can also request cribs/infant beds (complimentary).

Overall an average stay & when it came to checkout, disappointing. Stayed here due to the Marine Corps marathon. Check-in was easy and Derick, at the front desk, was awesome; friendly and personable. There is a 1 hour manager’s reception, 5:00-6:00 with complimentary wine. The room was clean with a couple quirks. The bed faced the window, which was neat, but the view was of a parking lot and concrete buildings. The furniture was showing its age with water marks and damaged veneer. My wife and I could not understand some of the lighting. The wall switches were random throughout the room. The switches did not operate the lights you would think. One floor stand light we had to unplug because it had no switch or on/off knob. The neighborhood is quaint with a few local bars and restaurants within walking distance. The roof top bar was said to be “must see”, but it was nothing special and there are better options in the area. We had breakfast in the restaurant where an omelette cost $18, but was very good. The evening of check-in, I asked the front desk if I could switch the credit card to be billed. I was told I could do it at checkout as they were changing the computer system overnight. The next morning, at checkout, I asked if I could switch my credit card and I was sternly told “no” because their computer system was switched overnight and it could not be done. Definitely miscommunication among the staff. And finally, the biggest disappointment was when I received my receipt. I booked the room through Travel Zoo at $169 for the night, plus hotel fee. When I looked at my receipt, I was charged $249 for the night plus hotel fee. I immediately brought this to the gentleman’s attention checking us out. He made an excuse or two and fixed the price after I showed him my reservation and he waived the hotel fee due to this. This wasn’t a smooth process and checkout took approximately 20 minutes. I believe there is a reason this hotel is ranked in the bottom 1/3 of Washington DC hotels. Net time, I’ll stay somewhere else.

Abdul provided great service at Lady Madison. He was friendly, helpful and made our experience enjoyable. The hotel itself is dated and old. There was someone else’s hair in our shower. The rooms smell musty. The online photos are deceiving for the actual room quality

We've stayed at other five-star hotels, but the luxury, opulence and level of service of this hotel just swept me off my feet. Sometimes my teen daughter feels out of place in ”fancy” settings, but the staff were so welcoming that she was at ease for our whole stay. We were first greeted by the valet Dennis (”Dennis the Menace”). He was energetically welcoming and his smile can't be resisted - you just have to smile back. He gave us bottles of Evian and escorted us inside, where he introduced us to Said at the front desk. Check in was quick and efficient but without feeling rushed. We arrived a bit early and our room was being cleaned, so we sat in the breath-taking atrium and just soaked in the beauty. They had added cherry blossom decorations that were stunning. I have included pictures. I booked a king guest room, but I believe we were upgraded to a 585 sq ft premium guest room, 2 levels up. It was formally decorated and very luxurious, but not at all fussy or overbearing. A very helpful bellman escorted us to our room and showed us some of the features, such as the electronic ”do not disturb” light and the electric curtains & sheers. The mini bar was well-stocked with a variety of liquors and mixers as well as a split of champagne (Veuve Clicqot if I remember correctly). The hotel is walking distance to some of our favorite museums and attractions, but we ended up spending extra time in the room, just reveling in the luxury! The mattress was moderately firm and incredibly comfortable. The pillows were large and soft but supportive for side sleepers. And that oversized bathtub... I want one in my home! I am 5'8” and my feet did not touch the opposite end when I bathed. The water came almost to my shoulders. And Frette bathrobes afterwards was such a thoughtful touch! We ended up not using the shower, which was the size of a regular hotel's entire bathroom and was equipped with both an overhead shower head and a hand-held sprayer. I booked the room too late to go to tea or the spa, but I did peek in on both. I almost wish I didn't because both were so enticing. We had breakfast delivered to our room and it was delicious. We did not hear any noise outside our room. There are plenty of outlets for plugging in multiple chargers. Check out was equally smooth and efficient. A bellman arrived within minutes of my request. Said processed the checkout and remembered that we were traveling for my daughter's 17th birthday. Recalling that kind of detail impresses me that he was actually listening when we chatted at check-in. Dennis was outside again when we left. He gave us fresh bottles of Evian while our luggage was being loaded and sent us on our way with smiles. If we return to DC, staying at the Waldorf Astoria again will be our obvious choice!

Bilik pertama saya ok sehingga lampu mula berkelip dan tidak akan padam. Jauh TV n kemudian tidak berfungsi. Oleh itu, saya pergi ke kaunter penerimaan tetamu dan De'Angelo membantu kami. Dia menghantar kakitangan yang memeriksanya. Setelah jurutera datang, dia pergi untuk memberitahu De'Angelo untuk beralih atau bilik. Jadi mereka berjaya, tetapi satu-satunya barang yang mereka ada adalah bilik yang diturunkan, jadi dia memasukkan beberapa nota untuk kami dan membuat kami menyiapkan bilik dengan balkoni untuk menginap semalam. Dia dan kakitangan malam sangat baik dan dia hanya berada di sini sebentar. Sekarang kakitangan di seberang sana sangat teruk. Pergi ke meja grint pada pukul 11 untuk bertanya mengenai peningkatan bilik kami, dan diberitahu bahawa ia sedang disiapkan, tetapi kami tidak beralih sehingga kira-kira pukul 4 petang. Kami mempunyai jadual perjalanan yang tidak dapat kami selesaikan kerana menunggu pertukaran bilik kami. Juga meminta perkhidmatan bilik untuk 2 set barang perak, dan mereka membawanya kira-kira satu setengah jam kemudian, dan juga memasuki bilik kami tanpa pemberitahuan semasa saya sedang mandi. Oleh itu, apabila anda datang ke Watergate, pengalaman malam anda akan menjadi lebih menyeronokkan daripada berurusan dengan kakitangan harian.

Very nice and clean. Not a luxury stay but if you need a comfortable bed, clean room and good food, this place works nicely.