Popular Hotel Marriott di Washington D.C.

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Washington Marriott Capitol Hill

Washington Marriott Capitol Hill

4.3/594 Ulasan
Noma/Sirsum Corda
I had a great experience during my stay at the hotel. The room was clean, comfortable, and well-maintained. What stood out most was the professionalism of the staff, especially Kingsley at the front desk. He was courteous, efficient, and made the check-in process smooth and pleasant. I truly appreciated his attention to detail and friendly demeanor. Overall, a fantastic stay, and I would definitely recommend this hotel to others!
Marriott Marquis Washington, DC

Marriott Marquis Washington, DC

4.4/5119 Ulasan
Downtown Washington
Decent but overpriced convention hotel. No reason to stay there otherwise at those prices. The reservation system is inept and affected the whole stay. It took me 35 minutes on the phone and three representatives to drop one night at the end of my reservation and add one at the front end. I went from three nights to three nights, but no one seemed to know how to do that. So they made a separate reservation for the first night, which increased my cost. After my first night there, I got a call at 4pm asking when I was going to vacate the room on the first day there, and they were surprised when I said ”Saturday” because I had two more nights. There was no housekeeping on that first day until I complained around 6 PM. Then I got an email bill for the last two nights, even though I stayed and was charged for three. Two more calls to fix that, so I got the bill for the first night--which was inaccurate. Way too much of my time was spent fixing what should have been easy--even if there are internal reasons for this, the bottom line is what the customer sees. Bad customer service--for well over $1000 dollars. Not up to Marriott standards.
Washington Marriott Georgetown

Washington Marriott Georgetown

4.1/542 Ulasan
Dupont Circle
Stayed here for company meeting and had a great experience. Was able to check in early. I stayed in 620 which is one of the larger rooms (1.5 bays) which was clean, spacious and comfortable. Our catered lunches for our company meeting were very well done. We have braised short rib and vegetables for one lunch and a sandwich table the next. Execution was flawless. I ate dinner one night at lobby bar and the food and service were very good. The great experience came in the M lounge. While the food and drinks were good, the staff was over the top friendly and kept the area clean. Finally, one of the friendliest staff in the M lounge sang happy birthday to me with my work colleagues and made a strawberry cheesecake plate for my birthday (see photo below). Great service and food made for a very successful company event. The experience was so good we rebooked for next year.
Washington Marriott at Metro Center

Washington Marriott at Metro Center

4.1/5121 Ulasan
Penn Quarter
I was in D.C. for a conference and stayed for 4 nights. My mother came to visit and we were blown away by the incredible hospitality of the staff at the Marriott Metro Center! Ebony at the valet station was incredibly lovely and helpful, as was Neville, Trey, and Kali. They helped us find a room on the 10th floor away from the construction (which is now happening in the lobby and fitness center area) and I was able to work on Zoom without any issues. The location is superb and we appreciated the Starbucks downstairs and the delicious salads at the hotel restaurant. The people were simply the best. We will be back!

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