Hotel berhampiran Stony Creek Landscapes, Webster City

I believe that we were shown extra attention during the recent stay in the Story City, Iowa Comfort Inn. We may have been the only ones there but there were quite a few of us and nobody shushed us in the halls or in the pool. We 're a close family and having so many of us there for this occasion meant a whole lot. I might add that we've gathered in Story City the day after Thanksgiving for a family dinner many times so we may be guests again. One special kindness was locating my daughter's thermal cup that means a whole lot to her. She was just sick to think that it may have disappeared into oblivion but upon returning to the hotel after the funeral service, she was very relieved that it had been found. The room was fine and being 82 years old, I was thankful to stay on the ground floor. We all had a nice breakfast. Thank you for everything, Story City!,

I stayed here on October 27, 2019 with my son when we went to Ames for a tour of Iowa State. Location was close to campus and they advertised wonderful homemade breakfast. I even spoke to the manager ahead of time to make sure they could meet my son's dietary restrictions. When we went down for breakfast in the morning, no one from the hotel was there. The other guests and I waited for a while, tried calling the hotel number, but there was no answer. (We actually heard it ringing at the front reception area, but there was no staff in the building). While we were on the university tour, I received a voicemail message (which I still have) from Noah, the manager who apologized and stated that they were offering each of us 50% off on our next two stays. He stated that he would keep a list of our names and I should call, rather than book online, and he would be sure to give the discount. Well, my son decided not to enroll at Iowa State, so we had no reason to return to Ames. I thought about calling to request some money back, instead of the discount that I was not likely to ever use, but I thought that would be a hardship for a small business, and I didn't want to be ”that person,” so I let it go. I guess it doesn't pay to be nice. Well, now that my daughter is considering Iowa State, I called to reserve a room with my discount. They refuse to honor it or to offer any sort of discount at all. First, she said it was because Noah is not there anymore and they cannot find the list (but she was able to verify my prior stay). I offered to play the voice mail message that I still have. Then, the reason she gave is that she never would have resolved it that way. This leaves a very bad taste in my mouth. Too bad for them - we are going down on a Sunday night and the place will likely be mostly empty. If my daughter does end up going to Iowa State, we'll certainly never stay here.

WiFi didn't work. Could not use wifi the entire six days I was there.

環境很好，交通也很方便，就是晚上沒有吃飯的地方，酒店的酒吧9點就打烊了。晚上想喝點都沒有地方。酒店二樓有個洗衣服，非常非常方便好用。洗完衣服烘乾不用再晾了。1.25美元洗一缸，1.25美元烘乾。