Hotel berhampiran Basilika Weizbergkirche, Weiz

Plus points - the location is good and the rooms are a decent size with decent facilities Minus points - the staff friendliness was a bit hit and miss - some where great, some not so helpful. The room service was a bit patchy - one day no towels, another day tea and coffee not replenished. The parking was also not ideal - I booked this hotel because it had hotel parking. I arrived around 10pm and was told the car park was full and I'd have to find somewhere to park myself either on the road outside or search the internet for a car park close by! Not really what I wanted to hear having travelled for around 12 hours - fortunately there was one remaining space fairly close which was a relief. We were lucky for the remainder of our stay that we managed to get a space in the undeground car park. If you do get a space the car park is really good - well lit, modern and easy to park with good room for each parking space. Overall our stay was ok.

The hotel looks new. Designed in minimalist way, cutting down costs while serving the essentials. A hostel, effectively. Located over 15 minutes away by car from the city centre, the hotel offers free carpark to attract residents. Public transport is less reliable. Breakfast is cheap (€10.5), choice is understandably little. In short, it is quiet, clean and simple.

Hotel molto pulito, camere ampie! Tuttavia alcuni servizi lasciano desiderare! Trattasi di Hotel a 4 stelle e nessuno sapeva parlare italiano! L'inglese da alcuni veniva parlato, da altri no! La TV via satellite non prevede la visione della TV italiana! Si è rotto un rubinetto del lavandino del bagno. Abbiamo comunicato tale guasto al mattino alle 10.00, a ben 2 persone diverse e alle 17.00, al nostro rientro in camera, non era stato ancora riparato e, ci hanno fatto cambiare alloggio! Una sera, mentre eravamo fuori a cena, un numero sconosciuto ci ha chiamato e, pensando fosse uno spam, non abbiamo risposto! Al nostro arrivo, abbiamo scoperto che la reception aveva chiuso alle 21.00 e, noi eravamo fuori dalla porta dell'hotel, senza chiave! Abbiamo chiamato un numero di emergenza e la persona che ci ha risposto ci ha dato un codice per accedere. La sera dopo, ovvero sabato, ci hanno chiamati per dire che la reception avrebbe chiuso alle 19.00! Ora, siamo nel mese di Agosto e in un hotel a 4 stelle e la reception chiude come un albergo di ultima categoria?

This hotel boasts a practical, prime location close to the old town centre of Graz (and, in our opinon, to some of the best breakfast spots in town, which is not a negligeable benefit). Their employees are not excruciatingly friendly but are nevertheless extremely competent and were even able to accommodate our request for a lower-floor suite. Their bedding is without a doubt the most comfortable that I have ever seen, and the rooms are spacious and imaginatively furnished. All in all, this is a wonderful hotel that I would warmly recommend to anyone who wishes to experience Graz in a quite luxurious light, especially when it comes to the price-performance ratio. There is just one quite peculiar issue that I think should be advertised more prominently: if you are taking a hot shower with the bathroom door open, the fire alarm will go off, and if/when it does, you will have to pay 500€ (as of November 2022) for the unnecessary visit by the fire brigade. I read this in the hotel leaflet, which is available in every room, but I don't think all guests read these booklets (I do, but I adore hotels and love sniffing around every amenity available in the room). Seeing as this was precisely what must have happened to one of the guests in the hotel when we were staying there (elevators were not working, the fire alarm light in the main lobby was blinking and there was a huge fire truck parked in front of the hotel), I think a more public warning would definitely not have gone amiss. Staying in this hotel was an extremely pleasant experience and a wonderful surprise. We didn't get the chance to try out their restaurant Der Steirer, but we did spend quite some time in their café (Kaffe Weitzer) - their warm apple strudel with vanilla sauce is nothing short of exquisite!