Quest on the Terrace Serviced Apartments

The location is really good. The accommodation experience is amazing we wish we could stay longer.

Nice and clean. Meet expectations. Only issue is a step down in the room. Should be very careful.

I always enjoy my stay here:-), such a lovely lady at the desk!

When booking i looked for a two bedroom space for 3 adults that had a living space and kitchenette. Overall the property was okay but there were a few things that would make me pause before rebooking. Firstly, the space was clean but in the smaller bedroom a nasal bud was under one of the beds. There were two beds wedged in with a small table and lamp. Its a little cramped if you like your personal space. The mattresses were comfy but partially blocked the doorway. Probably a fire hazard issue. The room did have a good wardrobe. There was an air vent but incredibly loud and I'm not sure it did anything. In the kitchen dishes were still in the dishwasher, which is where we found the one and only fork. Some cutlery and crockery were missing but surprisingly had a good range of pots n pans. Unfortunately the complimentary milk didn't make it to the fridge. The bathroom was quite spacious with good water pressure and washing dryer combo. The shower seemed small in such a generous space. Located in the cbd it's close to amenities and easy to walk to places providing you know the shortcuts to the terrace. It is close to the motorway so if you're a light sleeper bring earbuds. Overall the property was okay but there were a few things that would make me pause before rebooking.

Bathroom had a toilet which ran all night and tiles in bathroom were lifting so let water in under them so we’re always wet

A mixed bag. The guy at reception was as friendly and helpful as could be. Rooms (we took 2 - 6g and h) were clean and had kitchenette but very differentl layouts and sizes. There were some stairs in weird places so not suitable for people with accessibility issues. Rooms werr clean and reasonably modern. Single glazed windows - so a refular hum of noise, but nit bad. There was a weird smell in the corridors and both rooms - not sure what it was - but with windows open it dissipated and we got used to it surprisingly quickly. Rooms were clean. Internet was good. Parking was extremely tight and inconvenient. Location was just above the city, so no great access during the day (using elevator shortcuts to Lampton quay) - a bit of a walk uphill at night though). It was fairly inexpensive so good value for money.

Overall, our stay was pleasant. The reception desk was helpful and attentive. Only disappointments were the parking and there was a smell (that I could not describe) on our floor. Thankfully the smell was only in the hallways of our floor, not the room or anywhere else in the accomodation. The carpark was easy to find but not the easiest to get around if you’re not a confident driver so be warned, if it’s the busy period and you’re needing to park upstairs.

Stay was good but annoyed with the expired milk that they gave us. Milk is a basic item and at least it should have been checked and not given expired milk

The room was a lot smaller than expected. Very small shower. The car parking would be more suited a very small car (ie, swift, smart 4, bambina) as my medium car was very touch and go. Should have parked on roadside. On the plus side, the room was very clean and had everything we needed for one night. Staff were extremely helpful and friendly.