Guest User
June 18, 2024
Ctrip booked a loft twin room for 684 per night, which was introduced with breakfast and a heated swimming pool. After the reservation was successfully paid, the hotel staff called and said that the loft room was not in the main building, but 20 meters away from the main building. I thought 20 meters was not far, so it didn't matter. When I got there, I found that it was actually in an apartment complex across the road from the hotel, and the environment was also okay. I checked and found that there were several homestays in that complex, and the prices were all over 200. I saw that my price was more than 400 yuan more expensive, so I thought I could enjoy the hotel's breakfast and heated swimming pool and I would put up with it. But in the afternoon, I took my family to the swimming pool. The water temperature of the small pools was hot, but the large swimming pool was cold water, cold water... I swam a lap and it was freezing cold, so I got up and soaked in the small pool for a while and got up, feeling indescribably awkward. When I returned to the room at night, the projector and the living room lamp were broken at the same time. I went... The hotel arranged for someone to repair the projector but couldn't fix it, so they asked us if we wanted to change rooms. I thought it was a rare opportunity to pack up, so I just let it go. The key is that I heard rustling noises in the middle of the night. I thought it was the child turning over in his sleep downstairs, but it turned out not to be the case. In the morning, I saw that the melon seed shells in the ashtray on the table were turned over everywhere. I dare not say 100% that there were mice, but I felt disgusted. There were some uneaten snacks on the table, so I threw them away. After reporting the situation to the hotel, their attitude was quite good. They kept apologizing and asked me if I had any demands. I was thinking that I would not come a second time anyway. It was a one-time deal and I would not have any demands. Anyway, friends who want to book a room should think twice. If it is a homestay of one or two hundred yuan, I would accept this treatment, but I paid the price of a hot spring hotel. You let me experience this? Anyway, I will not go again (By the way, I would like to remind all friends that Ctrip does have a price cut. After I booked, my wife used Qunar to check the price. The same room type was more than 100 yuan cheaper. Oh my...)
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