Hotel berhampiran Kampung Gajah, West Bandung Regency

Ini pengalaman saya menginap di Lembang Asri yang ke-5 kalinya 😁 Vibes alam nya yg menenangkan selalu mengundang untuk kembali. Taman yg Luas, Playground dan Pool sedikit hangat utk anak, cukup menjadi favorit. Hal yang kurang menyenangkan adalah Bagian Resto nya. Pliis deh setiap kesini Menu Breakfast selalu SAMA. benar 2 sama. Sy sampai hapal. Variasi dan Taste nya sangat kurang. Ditambah Attitude karyawan Resto kurang ramah. Kurang senyum, dan terkesan berlebihan dalam mengawasi tamu yg makan. Woi mbaa kita udh bayar additional charge utk anak2 yg gak murah ya 75K / anak dengan menu yg sangat simple. Mungkin bisa di training lagi utk Hospitality nya, dan Chef nya tolong buat Varian menu, biar tamu ga bosan. Untuk Front Office, Security, Helper semua oke dan ramah.

Outstanding hotel, nice view with a bunch of kids activities. Rizky Front office staff gave us excellent service very friendly and helpful. Also Roslita restaurant staff in charge very understanding with our conditions (family with 3 kids). Definitely will return for next weekend

Room really nice with mountains view, the room ambiance was really clean and bright. The room was perfect! The garden not really big, but good enough for strolling around in the afternoon time. We also got mini bar (snacks and drinks) for free with unlimited mineral water by request. We enjoy our lunch at semeja restaurant (indonesian or asian food), enjoy our afternoon cake in their coffee shop and also tried dinner at monomono restaurant (Japanese food). Evertyhing was good. The breakfast have a lot of choices, but it really crowded, even they already separated in 4 sessions. Really recommend this hotel for family or couple getaway.

Perkhidmatannya bagus. Proses daftar masuk & daftar keluar begitu pantas. Sarapan pagi adalah baik, tetapi terhad. Lokasinya juga bagus. Saya tidak mendapat sebarang tolak di sini. Semuanya baik. Oh kecuali kolam, saya rasa ia tidak cukup besar. Tetapi, tidak mengapa.

I used to stay in Sukajadi hotel for so many times with my family, cant exactly remember how many times but it was a lot, we used to love the room, the service, and the food was great too! And this time me and my family came back to visit Bandung and decided to stay at this hotel, as a repeater guest, we expecting the same service & facities that we used to experienced, but unfortunately this visit is truly disappointing, the first room we enter was very dirty, a lot of hairs from the previous guest was everywhere in the bathroom, the room doesn’t even have any toothbrush, I called and asked to the staff but they told me they don’t have any toothbrush available, but then the housekeeping staff who passed by our room said it is available and he gave me the toothbrush (?) the first room we enter doesn’t even have a wardrobe or any hanger available?! Then I asked to move my room to another room, its a twin bed and need to be converted to kingsize, nevermind, its better than the first room we had, but then still, the room is very outdated and not very clean, as we now very concern about covid 19 outbreak and expect hotel will do double check about the room cleanliness? Well.. wifi is terrible too, we can’t even have signal inside our room, super mood breaker! And the worst case is that our room (i booked 2 room for 1 night only) both of them doesnt have the hot water (is not working) engineering came to the room and said it takes times for the hot water to came out, well.. i waited for almost 20 min it still doesn’t came out? The staff says sorry and told us basically like “it is what it is... its like that...” anyway, now I can’t expect more / even expect anything from this hotel, truly disappointed, just an expression and honest review from me & my family. And 1 kudos only for the housekeeping staff who passed me the toothbrush brush and clean our second room, thankyou.

This hotel has great potential to be a highly recommended hotel, but fell short on few crucial things. The location is great, good looking exterior, and the room is well designed too! But unfortunately seems this hotel is not well maintained. Maybe because of COVID. But should not be an excuse, tho. Let start with some positives: 1. Room is spacious, good looking design 2. Great location 3. Nice exterior design 4. Decent food During our stay, we found several issues: 1. The room wasn’t exactly the best smelling room we’ve been. Moreover, definitely need so many cleaning such as on the curtain and the bed headboard. 2. The restaurant only open until around 8. We could not even get a plate and a set of cutlery at night. 3. The pillows are rather bad for a 3-star hotel. 4. the wi-fi is terrible. Disconnected every 5 minutes with bare minimum speed. 5. The receptionist wasn’t exactly at their post everytime (sometimes no one is there) This hotel shows sign of its glory years but obviously the COVID didn’t help in its maintenance and management. Not sure whether we would be back here again, but if something drastic is done, we would love to stay here again.

Bilik itu luas, bersih, tidak menyeramkan, sangat selesa kerana saya dapat tidur nyenyak pada hari pertama saya menginap.. selalunya saya tidak boleh. B'FAST ada macam-macam dan sedap... bilik air bersih, tapi lain kali kalau pergi bandung lagi, aah.

Reserved a couple of rooms for out of town friends. They were very happy with the clean rooms and comfortable beds. Staff and baggage porters were efficient, pleasant and helpful. They also enjoyed the breakfast at the hotel. Will definitely recommend it to friends and family when they need a place to stay while visiting Bandung.

Quick Service for any complain from customer, competitive price, Accessable for any kind of destination, close to Alun-Alun Bandung and Street Food and Caffe Shop in the Braga Street. Fully recommend for the Backpack Travellers.