Hotel berhampiran Durdle Door, West Lulworth

We enjoyed a four-day walking break with HF Holidays at West Lulworth House. This charming Victorian hotel, situated in the perfect location around 200 m from Lulworth Cove, is a credit to managers Mark and Lisa. We stayed in Room 4 on the first floor, which has double aspect windows to the front of the property and a view to the sea. The room was very comfortable and immaculately clean, with nice cotton bedding and fluffy towels. There was a wide choice of delicious home-cooked breakfast and dinner taken in the attractive, modern 'orangery' dining area, and packed lunches are provided to take on your walk. The staff were friendly and helpful, and the two enthusiastic walk leaders, Angela and John, had extensive local knowledge; they clearly love this stretch of the Jurassic coast. This hotel is smaller and cosier than most of HF's properties around the UK and a real 'jewel in its crown', so we were both surprised and deeply disappointed to learn that HF will not be keeping it in their portfolio after October 2022. We would have so loved to return ...

非常棒的一家小村的民宿！

Having looked forward to our holiday away , I was really disappointed on arrival as the hotel appearance is nothing like the out dated pictures on the website. We had reserved 4 days and when shown to our room , was disappointed to say this was dirty, grubby, and no tlc taken in the up keep. The kettle lead does not reach the plug , so in the end you boil the kettle on the dirty carpet. Cobwebs behind the furniture, mold in the toilet and shower. When mentioning to Travis about the room and were any more available due to the room not being to the standard shown on website , he did offer us a upgrade , however over breakfast another couple also asked him if the room for upgrade was ready .. so on hearing this, we said that we were told the room was ours, thankfully this was sorted and we were given an upgrade to the bar room .. The bar room was spacious and and better than previous , however still had mold , loose toilet seat , old sofa that needs replacing with a well stained white chair. I would not even consider paying the advertised room cost for this . Good points - Breakfast excellent ( apart from day when chef was off , cremated bacon and glued beans , not the best ) Staff were considerate and think embarrassed at times due to lack of leadership (non) It's a shame this place is not being given the lovecand attention as the location is the best in Lulworth. Swimming pool and outside area could also need the tlc , beautiful views from garden but unfortunately the furniture needs a revamp and tidy . So much tat left around the garden ..

I wasn’t going to write this review because I know how much damage a bad review can cause. We’ve been here twice, firstly for a breakfast which was delicious and the service was excellent then the following weekend we stayed on their campsite which is excellent, nipped in pub for a drink and chips at lunch which were delicious btw! Then went in for our evening meal which didn’t go great, i wont go into details, but they did try to rectify it eventually after a bit of a bad experience but it meant I ended up with only eating chips again for my dinner. What I did want to say to anyone reading this review is one bad meal or one bad review does not make a bad pub or restaurant! Unless every review is bad, remember places and people have bad days, im not going to pretend I was happy but when the owners realised what had occurred they did try to put it right.

There is new management ... Forget the bad reviews of 2022 they no longer apply. Service was attentive and friendly. Lovely log fire was welcome too. The food was excellent with something for everyone on the menu. My, usually very particular, friend raved about the Vietnamese Prawn Curry. We are local and hadn't been here for years because it wasn't great but now we will definitely be going there to eat fairly frequently.