Hotel Holiday Inn Express di West Valley City

Property is located within walking distance from the TRAX train station. The outside was clean and hotel is easy to get to . The room was very roomy and clean with a big bathroom. Bed and pillows provided a great night of sleep. The real reason for my rating is the customer service which was outstanding. I was checked in by Madeleine who was very courteous and professional. She has a wonderful personality and answered all my questions. She recognized my Hilton Honors status and invited me to the hotel’s parent company’s birthday celebration they were having at the hotel. Just a joy to be greeted by her. I found that the shuttle bus drivers were equally helpful and friendly. Even though the property is a little dated, it was the customer service that really stood out and made my stay enjoyable…especially the friendly smile from Madeleine. Would definitely stay here again.

Great customer service great room great breakfast also I will be returning.

Had a great stay, the place is very clean, the beds are very comfortable. Everyone was very helpful and friendly. Breakfast was hot and fresh. Will definitely book here again. Thanks for a great experience.

I have rested in several locations along my journey, from Salt Lake City Utah, Trinidad & Tobago in the Caribbean. But this one is special. Always clean entire staff very professional an courteous. Two thumbs up.

Apabila anda menginap di Home2 Suites by Hilton Salt Lake City/West Valley City, UT in Valley City Barat, anda akan berada di kawasan perniagaan, dalam lingkungan 15 minit memandu dari Pusat Konvensyen Salt Palace dan Arena Vivint. Hotel ini berada 17.8 km dari Universiti Utah dan 15.2 km dari Pusat City Creek.Nikmati pelbagai jenis kemudahan rekreasi yang disediakan, termasuk kolam renang tertutup dan pusat kecergasan 24 jam. Hotel ini juga menampilkan akses Internet wayarles percuma, perkhidmatan rencam dan tempat simpanan peralatan ski.Kemudahan yang ditampilkan adalah termasuk akses Internet (berwayar) kelajuan tinggi percuma, pusat perniagaan dan surat khabar percuma di lobi. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah sebuah daripada 90 bilik tamu, yang menampilkan dapur. Akses Internet berwayar dan wayarles adalah percuma, sedangkan stesen dok iPod dan program kabel disediakan untuk hiburan anda. Kemudahan yang disediakan merangkumi peti besi dan meja, manakala pengemasan disediakan setiap hari.

 Unexpected amenities, thoroughly satisfied with the accommodation my first time at this chain, it’s not like an apartment is it like a all suite Hotel. Everything was great with the stain. How do I known it is Vance everything that I had I would’ve stopped at the grocery store and bought some food first and they take dogs which was a really big plus for me you got your moneys worth I’d recommend staying here Location is right in the middle of it all.

This was literally the WORST place I've ever stayed! If you like the stench of old diapers and a homeless soup kitchen that hasn't been cleaned since opening day 1924! Every hallway from 1st to 4th floor smells the exact same way! Garbage throughout every floor, cans and wrappers and just plain garbage all over the parking lot and tweakers knocking at random doors at all hours of the night scaring the hell out of you when the door ends up being yours that night because the key cards don't keep people out the doors are always propped open and left for any homeless person to walk in and do who knows what to you or your families. The main manager Michelle Robison or the, ”GM” as she likes to call herself is a thief! Maybe she will read this and she will know exactly what the #@$% I'm talking about. I hope you took that 100 bucks and if you split it with your little one time a week worker Jen didn't spend it all in one place. You know what you did. You must think people are stupid. Why else would you not allow Myself or my GF go into room 406 to retrieve that money to give back to the person who lost their wallet? It's because you knew it was no longer in there and then you wanna bad mouth me behind my back to my GF telling her we thought it was just okay to rip other people off. The nerve of your ugly mouth! You had pocketed that money and you didn't even give it back to the guest who lost it and just thought you'd pin it on me. We all know the truth and you and your choice of workers cannot be trusted. The only one who can and should be trusted is Carrie and she should have your job but I'm sure doesn't want it. Oh and buy a hair brush and actually look professional at work once in a while would ya!! Mowt unprofessional looking atmosphere you will ever see. She also allows her little friend employees to get away with whatever they want and none of them do any actual work. Housekeeping does the WORST job, leaving disgusting trails of who knows what after other tenants have stayed in a room. We had to spend 3 days cleaning when we first got there just to get it close to the standards of cleanliness liveable for us.i wouldn't recommend this place to a rather. Again I repeat, the GM as she likes to call herself is a thief and they **** people outta there that they don't like but they keep all the drug addicts so they can get their fix on and off their shifts. I doubt any of the important people ever see this anyways. So again, DO NOT stay at this Hotel!! Do and you shall see yourself that you and anybody decent you bring with you will absolutely HATE it!!! I hope you all take my advice. Do not waste your money! Don't do it!! This is my review and if you would like to take it upon yourself to be disgusted be my... wait I mean their... guest....

酒店服務很好，乾淨衞生！離鹽湖城市區較遠，但是周邊吃飯該是比較方便，有韓國日本餐廳。周圍不遠有輕軌。適合租車出行，停車場免費

For a Best Western Chain hotel, this hotel is like a super 8. We didn't get a good night sleep. Bed was so uncomfortable. Could feel the springs and hear the springs popping. Unfriendly staff. No microwave anywhere. No orange juice, no hot chocolate, no coffee, no hot water in morning for breakfast nor for guest in lobby. Would not recommend this place to anyone.