Hotel 3 Bintang di Westampton Township

Wow ! Don’t even bother looking at this place. It is run down, and very shabby looking. I checked in almost near midnight. Upon going into my room , it was very unpleasant afterwards, the ac kept making a rumbling noise the whole time, the doors looked like bears had a fight and left scratches and their marks all over it and I saw several dead bugs all over the room. I was not about to stay there ! I reported to the overnight staff Denise immediately and she seemed concerned at first, she said she would go up and check it. When she came back down she stated she saw nothing so I showed her a picture. She left a note to the manager because I just wanted to leave and apologized for the inconvenience. Following day I called for the manager Dawn and she stated that she saw the note and spoke with her boss and ovn staff and are denying me a refund because her staff said no staff. She was very inconsiderate and careless about my concern and kept it moving. I then called my third party and explained to them what happened with pictures and they reached out to the manager again and thats when they said they would issue a refund. The managers do not care about the customer’s experience ay their hotel, even when you complain, they are quick to dismiss you and apparently do not care for your well being. Save yourself the headache and book elsewhere!

非常棒的酒店，剛入住可能不適應，住幾天發現很不錯，可以繼續關注，後期繼續入住

Everything is usually ok, breakfast is decent but, is a noisy place at times

I travel around the US and stay at 99% hilton hotel and travel three weeks out of the month right now. I have see frount desk where the person at the desk doesn't even so much as look up and smile. Kim is always helpfull and gives us advise on the area and places to eat. She is the reason we stay at the Garden Inn. As we are coming in and out of the hotel she is delightful to talk to and goes out of her way to make us feel at home. Hilton knocked the ball out of the park hiring her!

It wasn't too bad, somewhat outdated and rooms could have been cleaner