Hotel berhampiran Staples, Westlake Village

Nice, newer property that is well maintained and well appointed. The only weird thing is that it’s in the same building as a Courtyard by Marriott and I wasn’t initially clear on where to park and check in. Once I figured out that it’s the same parking lot, same lobby, same common areas and same front desk, I got checked in and was on my way to my room. Had and overall great stay!

Checking in the hotel was a breeze. Rudy was very helpful and provided all the information needed for my overnight stay at the hotel. The king suite room was clean and had all basic amenities. I was given free bottled water for being a member of Hilton. Breakfast was great! The best thing was that Trader Joe’s was literally just steps away! I would stay at this hotel again.

I was so pleased with the facilities - very unique layout of the hotel, kind of a fun and mysterious experience to explore the property and gain my bearings. I get a little tired of the typical hotel layout - it's always exciting to get a unique setup like this one. The hotel has been in business since 1969 but has obviously been completely redone, probably multiple times since then because it feels so fresh and new. There wasn't anything that felt old or stale - the entire room felt so clean and new, I highly recommend for germaphobes like myself. I felt very comfortable here. More than anything, I was so moved by the customer service. Being a semi-frequent guest of hotels all over, I've come to learn that lowering my expectations before checking in at most places will prepare me for the inevitable disappointment - haha. BUT this was not the case here - the gentleman who checked me in was beyond friendly and helpful, I felt so touched by the personal effort he clearly put into ensuring my check-in experience was special. I will remember that for a long time. The lady who assisted me in the evening with a small purchase in the lobby and adding my rewards number to the reservation was also very friendly and not in a forced or ingrnuine way. I truly felt her kindness, both, through the phone, and over the counter. She went above and beyond to make me feel valued as a guest/customer and associates like her and her coworker who checked me in just don't go easily forgotten in my book. The guest service and unique experience you're sure to have when you stay here are what set this hotel apart from the rest. I absolutely recommend if you're in the area. What a lovely place for anyone to come visit but still feel right at home. :)

Excellent. I believe that I have said a lot already.It might be continuing to repeat what I have already, h said, however, I will add that such a well organized staff shows efficient, professional and knowledgeable guidance and support. I do believe that Mr. Taylor provides exactly that. My Praise and Gratitude to all. Thank you again. .

We always stay here when we're in town absolutely clean and the staff is so nice. Not to mention the breakfast isn't to bad either...

The breakfast is absolutely the best of any motel...especially the ”choose your own ingredients” omelettes. The Best Western Posada Royale is clean, the entire staff is friendly and helpful, and the courtyard--with its flowers, pool, and water feature--is beautiful.

I had a good stay and the hot tub was broken but they fixed it. Staff was good

I have stayed multiple times and all rooms were nice and clean, beds are actually comfortable, showers have pretty weak pressure but are nice and hot, service is great and fast and the staff is friendly and quick. Not to mention it's one of the cheapest in Simi Valley. Will definitely stay again.

Love this location! Everyone who works there is friendly and very helpful. Rooms were very clean and the bed was very comfortable.