Hotel berhampiran Willesborough Windmill Trust Ltd, Willesborough

First time in the area, incredibly close to train station, happy with the quality/price. Was just an overnight but would happily stay again, breakfast was good and varied. Friendly reception.

Overall average experience. The bathroom condition was not very good and the cleanliness. See the attached pictures. No WiFi service. Not value for the money. Amenities were not very good. On average staff were helpful apart from some of them.

My family arrived today the hotel around the email check in time. There was no queue and we were served right away. The staff were friendly and fun to chat with. We were headed up to our room in no time with all the info we needed for the perfect stay. Parking is free as is the pool. The pool has adult and kids hours so check ahead of time so if younfancy an adult free time ots available. Pool area had steam and sauna along with ice, pool and heated lounge chairs x2. The rooms were very clean and quiet. We had a lovely stay and plan to visit again.

Très beau manoir authentique, accueil chaleureux, chambres confortables et très propres. Le spa est tellement grand que l'on peut nager dedans. Je voudrais ajouter une mention spéciale pour le personnel, particulièrement attentionné, et qui a fait le maximum pour que mon séjour se passe au mieux😊 : j'avais oublié mes bijoux dans la chambre et je ne m'en suis rendue compte que... 5 h après mon départ! Ils ont tout géré avec une extrême gentillesse, retrouvé mes bijoux et renvoyés chez moi! Franchement je voyage beaucoup et c'est la première fois que j'ai ce niveau de service et de politesse.

We've not been overly impressed with any of the IHG brands we've stayed with since the pandemic, but this hotel was up to pre-Covid standards, and very good value for money. We stayed for one night -- the room was quiet, the bed was comfortable and although the breakfast was unexciting, it was more than adequate. The bathroom seemed old-fashioned, but the water pressure was good and the towels were large. Earlier this year we stayed at the Crowne Plaza at Place de Republic in Paris and this was such a better experience on so many levels. All the staff were SO friendly. Our room was on the first floor with a short flight of stairs and the woman tending the bar insisted on carrying our bags to our rooms. I can't remember the last time that happened -- even at much more expensive hotels. In the morning there weren't any scrambled eggs and the woman looked after the buffet said it wasn't a problem and got some cooked for me. The only downside is that the hotel is very isolated -- the neighbouring pub is closed. That wasn't a problem for us as we had eaten with friends before checking in and were only staying for one night, but if you want any nightlife you will have to drive.

So quirky, all the rooms have different themes. Ours was Honeychild and has the bath in the bedroom with a milk churn fitted with the taps, separate loo which was a bit dark but again quirky. Over the bed there was a head of a cow made out of fibreglass. It was so good. The armchair was tatty in a perfectly fitting way and so comfy. The bed was so comfy and the pillows gorgeous. They provide a coffee machine, kettle and pods for the machine, hot chocolate and tea and there was an honesty box on the landing outside for extras. Milk and bottled water was available in the fridge of the landing. Plus there was a little decanter with some wonderful sloe gin in, a lovely touch. The only things that weren't quite right for me were the fact that the hairdryer couldn't be plugged in near the mirror (the mirror near the fireplace was a bit high for me as I'm only 5ft 4”). The steps up to the rooms are very twisty and if you have any mobility issues it can be very difficult to get up and down. The food, we had lunch and dinner on the first day and breakfast the next, was really good and locally produced. The staff were so lovely and friendly on all shifts. We would go back if in the area, especially for the food and the views of the church and the fields. There is also free parking which is great. I would recommend anyone if in the area to give it a try (and they are dog friendly :) ). Thank you to all the staff for a lovely stay.

A lovely comfortable room. We stayed in Room 8 with a lovely balcony, roll top bath and walk in shower. The bed was very comfortable and the room was quiet. Tea/Coffee facilities in room were good. Breakfast was nice , good choice of things. Would recommend to stay and also plan to visit again in the summer.