This is definitely an older hotel in need of updating and, although the important areas were clean, needs a thorough cleaning in less obvious spaces. For example, the bathroom vanity and toilet were clean, but the built-in hair dryer was dusty. The kitchen area was clean, but the sconces on the wall were covered in dust. The bed was clean and comfy, but the carpet was stained. The dishwasher had a ”cleaned” sticker on it, but upon opening, half the dishes needed to be hand washed because there was residue. Almost all the dishes in the room were in the dishwasher. There were dirt smudges on the doors and curtains. The room was very very damp the entire time (5 days and it rained twice). Despite being on the ground floor near the parking lot, it was very quiet. However, one night we came back to our room to fire trucks - someone had spilled gasoline in the hallway (!?) and they were trying to air out the area. The next night the fire alarm went off (someone's cooking). The front desk had some of the worst service I've ever experienced in a hotel. Every time you needed something (which was often - only one serving of coffee for a 5 night stay, one roll of toilet paper, needed to exchange old towels for clean ones) the staff acted as if you were bothering them. When I asked for pool towels, the woman behind the desk said ”only if you come up to the closet with me and get them.” She had to come back down (closet on third floor) and past the office to get to the pool, so why did I need to come with her? Pool was dirty, so we only spent about 5 minutes in it anyway. Despite all this, the hotel is very conveniently located to chain restaurants and stores and a very short drive to Little League facilities and downtown. Having a kitchenette was very convenient. The room itself as well as the bathroom and closet were big.
Bagus
94 Ulasan