Hotel berhampiran Moto - Tamworth Services, Wilnecote

Hotel struggled to find my booking. Found red lipstick on my coffee mug in the room in the morning- we don’t wear lipstick, made everything feel grubby and used, the sink could have done with a good scrub. Room didn’t have the extras described, toiletries/slippers/robes etc Was told on the booking the room was without meals and later found out they were included. The vibe of the hotel was lively, they had a great set up for kids with a lovely lit park and gardens, very enjoyable stay regardless.

Hotel is not in a bad location for trips out… But the hotel needs a lot of improvements! The breakfast buffet you are left waiting for them to replenish food items , you have to keep asking staff where are the cups for tea as none replaced there was queues because of the location of the toaster, be careful if you ask for water to be replaced in room as I was charged but then got a refund after complaining..the executive room was good but I know the standard rooms are not great. The staff were good but there needs better organisation. The pool area dated and no set time they seem to pick and choose open close times. We had quite a few issues not all mentioned here which we told reception about we was not happy and noticed other customers complaining.. we would not stay again and certainly not 4 star 3 at most .. can’t comment on spa treatments as did not use but looking at the spa I’m sure there are better ones around. Golf course 9 hole in good condition but outside hotel area need tidying up bit scruffy.

Just returned from an overnight spa break at Moor Hall which my husband & kids purchased for me for my birthday . Super easy to redeem & I upgraded to afternoon tea & the treatments to 40 mins. Super spacious room with a comfortable bed , huge bathroom & lovely powerful rain shower. The bathroom decor ( tiles ) could do with some work to make a bit more modern but it was super clean. I was a little concerned with the location of the bedrooms located (room 77) as it seemed to be really close to the main banqueting suite which was hosting a super large wedding ( congratulations to Heather & George ) , especially when we were there for a relaxing spa break but we heard no noise whatsoever & I was mindful of walking into a group of immaculately dressed wedding guests in their finery & a bride & groom whilst we were wearing our white robes & flip flops . Fortunately we didn’t really ‘get in the way’ of the wedding , plus it was a lovely sunny day so they were all outside . Spa massage was incredible with Grace & Catherine . The 40 minutes flew by ! Thanks ladies . We also arranged an afternoon tea . It was presented beautifully & the service was impeccable served in a gorgeous room . The swimming pool was a great size & had a great steam room & sauna. Carvery dinner was just amazing . Eyes bigger than our belly & we skipped dessert . 10/10 Great choice for breakfast ( buffet ) too Everyone we met was dressed immaculately & super friendly & plenty of staff to make our visit amazing. A fantastic spa stay at a beautiful hotel . Left feeling refreshed , super full of good food & drink . Thank you to everyone who made our stay incredible. 10/10 & highly recommended.