Hotel Courtyard di Windsor

This hotel was nice. The bed in our room was very uncomfortable though. It was a king that slumped in the middle. Also didn’t like that there was no continental breakfast.

I DO NOT and will NEVER EVER RECOMMEND staying in this HOTEL. NEVER I will be back. I had to cut my stay short as I do not feel comfortable anymore at all. As a long time member of Marriott Bonvoy (Titanium Elite), this property does not represent the true Hotel Marriott. All the five stars review that you will see in their reviews are all faked as they are bribing customers that if you give them five star review thru Trilp advisor they will give you 20,000 points and Google review that they will give you 10,000 points. Staying here makes you feel as if you were walking in the egg shell even though you are a paying customer that you had to be the one to make the staffs comfortable than vice versa. From Assistant General Manager Michael Lessing, that if you give feedback to let them know that their staffs are Not in the same page, the Assistant General Manager will Tell You that your are very DEMANDING that they watch and listen how you speak with his staffs . (Ok be careful, as every Moved and every word you say you are being watch and being listened In this hotel Which makes me Feel even more uncomfortable and to even think that there Might even be Camera inside my room), to front desk staffs And housekeeping with an attitude. The room they gave me has a refrigerator that had rust all over the door. Spider on the ceiling. Door that won’t open right away (for safety inspection, you will get stuck inside if in case there was a fire). Clog sink, even I already told them that the sink was clogged and yet they did not even fixed it. They will not even bother to send you a 24 hour notice to let you know that there will be some noises due to their landscaping that was scheduled the following day as not to bother you in your sleep or while your relaxing. I will not come back in this hotel and I HIGHLY DO NOT RECOMMEND staying here and there is no POINT as well in wasting your money in this Hotel. Even I am a very very long time Marriott Bonvoy member I do not post any reviews not unless it is very necessary so to let everyone knows how is the stay in these property and how you will be treated with rudeness and all the fake five star reviews. If I were you I will not waste my money and time and energy staying in this said place.

I arrived late from Salt Lake City and had a pickup to make back at the airport the next morning so, rather than go back and forth, I chose to stay at the Hyatt House nearby. I am SO glad that I did! Had SUCH a great stay! I checked in online and was able to go straight to my room, using my phone as my key. The room was not just clean but large and well-equipped with everything I needed, including a mini-kitchen. I placed the ”do not disturb” placard outside and proceeded to get one of the best night's sleep I can recall in recent times! Next morning, I gathered my things and strolled right out the door, knowing that the bill was taken care of. Excellent experience! Top marks! Will definitely be staying there again in the future!

I recently held my 50th High School Reunion at the Marriott. We chose this location because it is close to the airport and I had quite a few classmates flying in the for the event. The evening was a stunning success! The details were arranged with Octavia, the Catering Manager, who worked with me and chef to provide the best product possible that would fit within our small budget. During the event, my expectations were exceeded by the exceptional service provided by Joyce, who was my main contact for the event. She was assisted by Tamiya and Ruby, who were my servers, along with Tina the bartender. Tamiya and Ruby were well organized with the timing of the food service and my program, and quietly performed their job to perfection. Tina kept the drinks flowing and the crowd well entertained. Four awesome women who gave me and my classmates a night to remember! A special Shout Out to Joyce ... I am a retired professional Meeting Planner who has traveled the world and managed meetings for 500+ people. I can tell you that Joyce is most definitely at the top of my list of hospitality staff who go above and beyond without being asked; she just instinctively knew what I needed and when I needed it. She was professional, friendly, efficient and definitely ”knew her stuff”... but most of all, she was kind. I highly recommend this hotel for any functions - business or personal - you might need to manage or attend. They treated my little group of 50 like we were a big corporate function, and I am grateful for the courtesy and respect they showed me and my classmates. They made me look good!

Had an early morning flight, so family dropped me off the night before. Right off, I was treated well by the desk clerk (Shareena?), who was funny and warm. I was also treated well by the morning clerk and the driver to the airport (wish I knew their names!). The driver said a tip wasn't necessary (he was so humble), but I insisted. Being treated like I am special is so important, sometimes more important than the place itself. My king-sized bedroom was spacious and I had a view of lots of greenery from my window. I appreciated the low, wide shelf (as part of the TV/refrigerator/bureau) for laying my suitcase on. Most hotels do not have this in my experience (I go to at least 6 hotels per year). No more laying it on the floor, a flimsy luggage rack or on the shelf under the TV! I also liked the side table which could easily slide over the sofa so I could eat. The breakfast was what you would expect from these types of hotels (I stay at all types of Hilton properties as well as some of their competitors), which is fine. The dining area is spacious.