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TownePlace Suites Windsor
4.4/5103 Ulasan

TownePlace Suites Windsor

Windsor|2.43km dari University of Windsor
Rewriting as there appears to be confusion from TripAdvisor team. This review is about our experience with Towneplace suites and the Towneplace moving us to Sheraton. (Same hotel brand - Marriott), upon literal arrival. Since writing this, and having it posted, the Operations Manager, Samantha, of Towneplace Suites, graciously reached out to make what I feel, is a grand gesture and show sincere appreciation for our concerns. So thank you! This doesn’t excuse our upset for if “we” know better we do better! So, I will begin with this, we did not end up staying. Although I felt compelled to write this for our disappointment upon arrival. Leads me to say, in writing this, expressing our concerns, when “we” know better; “we” do better! Please don’t wait until I’m at your front door. We booked this hotel months in advance to attend a Nexus interview the following day, over another hotel - the Sheraton Windsor! Literally! Coincidentally, the weather that particular week had temperatures with heat warnings including air quality warnings. We drove 3+ hours after finishing work, to literally arrive to Towneplace Suites hotel being told their AC is not working and anywhere in the hotel! They knowing/ having this intel days before our arrival, as staff of the hotel advised us! We were neither called nor notified pre-arrival for us to make alternative arrangements!! This shows lack of respect for themselves, their customers including a Platinum Elite Member such as I! We were told if we stayed, the window does open albeit a few inches! It was not ideal. They said, the alternative is, “they send us to the Sheraton Windsor (their other branded property), at same rate.” (Many reasons for not booking with “other hotel” originally. Rooms are extremely small. And, TripAdvisor reviews for which I do rely on, were less than I would consider. We have never had any luck with “other hotel name” albeit now part of Marriott brand. Hence, the reason I was skeptical.) So after attempts to make immediate alternative arrangements, I came up dry, and acquiesced to their moving us to the Sheraton Windsor. I did express my reasons for not wanting to stay there. FYI -and ORIGINALLY we got no offerings of any kind. No discounts, no free parking, no price adjustments, no offer of Marriott points. NOTHING! This is a huge inconvenience and now the restaurant we wanted to eat at, becomes unavailable option. I’ll explain! FYI - I will submit a separate review of the “other hotel”, and FYI, in advance - we would not stay there again! So, are we disappointed and put out we, as Platinum Elite or really any guest, be given Marriott points to express “sincere” gratitude? I chose the Towneplace Suites for the size of the rooms, and based on TripAdvisor reviews! To reiterate, since the original writing of this review, the posting of this review, and the hotels respectful response thereafter and then, their literal email reply - directly reaching out to us, I am grateful for suc

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Howard Johnson Plaza by Wyndham Windsor
3.5/597 Ulasan
Very friendly staff and fast service. The room was great and very clean. The bed was super comfortable. There was a great selection for breakfast I recommend this property no problem. Check in was quick.
Holiday Inn Express Windsor Waterfront
4.2/5102 Ulasan
This location was really good for us. It is right on the river and we had a great view. The parking was very good. Breakfast was terrible but that was not why I was there. The front desk staff were very nice and helpful. The room was modern and clean. The hotel was full with collage kids and I didn't know until morning. Nice and quite.
TownePlace Suites Windsor
4.4/5103 Ulasan
Rewriting as there appears to be confusion from TripAdvisor team. This review is about our experience with Towneplace suites and the Towneplace moving us to Sheraton. (Same hotel brand - Marriott), upon literal arrival. Since writing this, and having it posted, the Operations Manager, Samantha, of Towneplace Suites, graciously reached out to make what I feel, is a grand gesture and show sincere appreciation for our concerns. So thank you! This doesn’t excuse our upset for if “we” know better we do better! So, I will begin with this, we did not end up staying. Although I felt compelled to write this for our disappointment upon arrival. Leads me to say, in writing this, expressing our concerns, when “we” know better; “we” do better! Please don’t wait until I’m at your front door. We booked this hotel months in advance to attend a Nexus interview the following day, over another hotel - the Sheraton Windsor! Literally! Coincidentally, the weather that particular week had temperatures with heat warnings including air quality warnings. We drove 3+ hours after finishing work, to literally arrive to Towneplace Suites hotel being told their AC is not working and anywhere in the hotel! They knowing/ having this intel days before our arrival, as staff of the hotel advised us! We were neither called nor notified pre-arrival for us to make alternative arrangements!! This shows lack of respect for themselves, their customers including a Platinum Elite Member such as I! We were told if we stayed, the window does open albeit a few inches! It was not ideal. They said, the alternative is, “they send us to the Sheraton Windsor (their other branded property), at same rate.” (Many reasons for not booking with “other hotel” originally. Rooms are extremely small. And, TripAdvisor reviews for which I do rely on, were less than I would consider. We have never had any luck with “other hotel name” albeit now part of Marriott brand. Hence, the reason I was skeptical.) So after attempts to make immediate alternative arrangements, I came up dry, and acquiesced to their moving us to the Sheraton Windsor. I did express my reasons for not wanting to stay there. FYI -and ORIGINALLY we got no offerings of any kind. No discounts, no free parking, no price adjustments, no offer of Marriott points. NOTHING! This is a huge inconvenience and now the restaurant we wanted to eat at, becomes unavailable option. I’ll explain! FYI - I will submit a separate review of the “other hotel”, and FYI, in advance - we would not stay there again! So, are we disappointed and put out we, as Platinum Elite or really any guest, be given Marriott points to express “sincere” gratitude? I chose the Towneplace Suites for the size of the rooms, and based on TripAdvisor reviews! To reiterate, since the original writing of this review, the posting of this review, and the hotels respectful response thereafter and then, their literal email reply - directly reaching out to us, I am grateful for suc
Stonecroft Inn
4.5/595 Ulasan
호텔에서 3분거리 월마트에 컵라면 봉지라면 냉동만두를 팔고 있어서 호텔에 있는 전자레인지와 뜨거운 물을 이용해서 간단하게 식사도 가능하고 주변에 피자 치킨 햄버거 등 식당도 있습니다. 무엇보다 고속도로 올리기도 좋고 주변에 백화점 아울렛도 가까이 있어서 위치적으로 매우 만족하였습니다.
Best Western Plus Waterfront Hotel
4/5111 Ulasan
The price I paid for this hotel that booked through Trip.com I paid breakfast. I paid extra for this but when checking in they said they no longer included breakfast. This was disappointing and should be updated on your website. Also, I didn’t know about a big parking fee.
Lexington Inn & Suites-Windsor
3.5/5101 Ulasan
Upon arriving to check in we were told our room wasn’t ready as the previous guest checked out and stole the tv. Yes, stole the hotel tv. That made us second guess our stay but we thought the hotel can’t tell wether a guest is a good or bad guest. We decided to go have dinner and then come back, giving them time to install the new tv. The room was a “jacuzzi room” , but it for sure had seen better days. It did not smell so that was a bonus. *first the wooden coat rack with steel hooks was so broken that the second I put my coat on it it tilted 90 degrees almost slamming into my face. My hubby took a video of it to show the front desk. *the jacuzzi tub had hair in it, we informed front desk and they came and picked hair out, I myself sprayed down the tub with sanitizer and wiped it after that as it must not of been cleaned from previous tenant * the lights flickered on and off when turned on * you were left on your own how to figure out the heat. * the tv the my just put in there went back and forth between snowy screen and regular tv, upon Investigation the cable in the back had no proper end and was just a loose wire set into the cable hole * the bedding had a hole and some stains and very uncomfortable. The staff was the saving the grace they were pleasant and nice. Will not be staying there again, one too many issues and for 119.99 for the night not worth it all.

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