Hotel Winnersh dengan Kolam Renang

In March 2021 I made a reservation at this hotel for February 2022. At the end of November 2021 I received a cancellation notice. There was no explanation why, so I waited 2 days to see if one came. It didn't, so I contacted Hilton customer services to tell them I hadn't cancelled it and I required it to be reinstated. Hilton replied saying they had forwarded my message to the hotel and I should expect to receive a response within 3 days. No response was forthcoming so I had to contact Hilton customer services again. The hotel did eventually respond, more than 4 weeks after I was told they would. The response was not satisfactory. They said they had cancelled my booking because they had accepted other bookings instead, presumably more profitable for them than mine. They offered compensation of 1 free night at an unspecified date in the future. This was clearly not sufficient to cover the immediate extra cost of rebooking the entire stay elsewhere, so I rejected it and told them I required them to pay the full extra cost of alternative accommodation and some modest compensation for the inconvenience they'd caused. The hotel said they would make alternative arrangements for me, but then failed to respond to subsequent e-mails on the subject, despite me getting read receipts confirming they had received them. I had to contact Hilton customer services yet again to get the matter resolved.

With a stay at Mayfields Guest House in Wokingham, you'll be a 1-minute drive from Nirvana Spa and 5 minutes from University of Reading. This bed & breakfast is 13.7 mi (22 km) from LEGOLAND® Windsor and 4.6 mi (7.3 km) from Thames River.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.Full breakfasts are served on weekdays from 7 AM to 8:30 AM and on weekends from 8 AM to 9:30 AM for a fee.Free self parking is available onsite.Stay in one of 6 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

The staff were so friendly and patient with us as we tried to get our toddler to cooperate when he wasn't having any of it. The hotel was clean throughout and our room was lovely. We booked a family room this time as our little one is big enough to sleep in a bed, and upon arrival the staff had left some bubbles (which were a good distraction to calm our little one as we'd arrived late in the evening and the kid was overtired) and some sweet treat which he enjoyed across the weekend. It was so thoughtful and a nice gesture to add to our stay. Access to CBeebies on the morning was an added bonus too whilst we were getting ready for the day. The bed was comfy and we slept very well. Breakfast was excellent - whomever cooks knows how to make poached eggs! There was plenty on offer and every waitstaff smiled and were very approachable. Bonus: there is a Costa next door- our favourite coffee shop! We would happily stay here again - and probably will as it's 5 minutes from the motorway and our friends' house, so it was super easy to get anywhere without needing to go into the middle of Reading or worry about parking.

We moved to Winnersh back in November. Called in for Dinner on our moving day. Well impressed then with service and the food. Today went back for wife's birthday meal with a table of 11 of us. Service 1st Class and food absolutely out of this world. This pub had a previous poor reputation but the new management team have turned it around. Thanks to Nate and the team for a fantastic afternoon.