Hotel berhampiran African Foodways Market, Winnipeg

The sound of air condition was quite loud but compare to the sound of the shower, it was relatively not that bad. The water flow pressure makes the sound over 5 mins before it became normal. We expected Fairmount standard higher than we experienced.

It is a cool place to be.

Tempat letak kereta percuma, memandu pada waktu malam terasa jauh dari bandar.

The worst experience of my life. I am one of the Elite member with Wyndham. Last year had incident with one Days Inn hotel insects I complaint but no reply since then I moved to Hilton group. The reason I booked this hotel as I wanted to use my left over points before it expires. I booked 3 nights and it was confirmed booking which was also verified by Wyndham customer support and front office but when I arrived from hotel after day exhaustion from Toronto I was told due to Sales booking I don't have any room and they can't do anything I just have to wait. I arrived 11 pm and I took Days of to go for Hunting. Had to wake early but the Frint office had no idea what to do as it was not in their control. None of the management was there to support this matter. It was not knly me other 4-5 guests were also had this issue. After 10-15 min wait when I asked that they have to update me as I have to leave for hunt in 5 hrs I need a place to rest. I was told by the night staff that if I keep arguing they will call security and kick me out. That's what I deserve as being a Elite member customer. After 1 hr of struggle calling Wyndham head offices, a staff member offered me that he will get me a hotel in middle of downtown but they don't have car Park. I was not comfortable to accept then they given me finally a room after 1 hr which as you can see in pic with water leakage, paint issues. It's a Beautiful hotel no doubt but Trust me worst Management. They will not take as a guest instead a number give your room to other on favoritism or higher rates. Pls be aware if you don't want to mess your holidays. IT messed my hard earned holidays.

I called a week earlier as I booked 2 rooms and requested joining rooms and late check-in. We only stayed a night, a total of 10 hours in this hotel. Did not even use their amenities as we were all tired. The customer service on the phone promised me that I will get the joining rooms when we get there, but when we came, the evening front desk guy told me that we cannot have it. First of all, he did not even tell me that I would not have the joining rooms, he just gave me the keys. It was when I asked if these are the joining rooms that I requested for when he told me no. I asked why, and after looking for explanation in his computer for over 2 minutes (I know because I saw him timing himself on his phone), he said the AC is down. I told him it was disappointing as after 14 hours of being in the road, this is just all my kids were hoping for. He just shrugged his shoulders and said ”when you come back here, look for me and I will give you your request” and said sorry. The morning when I checked out, the nice Asian front desk lady who I talked to over the phone apologized for what happened. She did not know why the guy did not give me what I requested for. She even told me that she made a note in the computer that I should have the joining rooms and their manager approved of it. I gave 3 stars just because of how the lady handled the situation and cleanliness. The front desk guy did not do his best and what we are always trained for in hospitality ”go above and beyond.” I do not want anything from this hotel, but I just wanted to let you know that they need a training for customer care. -- Oh, and no lotions provided in the bathrooms.

酒店走廊消毒水味道很重，而且也有發霉的味道，房間衛生一般，但是這酒店有個超級大的水滑梯，非常適合帶娃，停車也方便

I booked a room at this location to have a night’s rest while driving across Canada. This hotel is conveniently located near the highway and food establishments. After a long day of driving we arrived at this hotel for the night. I found the bed had been made up; however clearly not changed. There were many hairs on the sheets and the bedspread. The gentleman working at the front desk came down to see it and immediately brought fresh linens. Changing the bed was the last thing I felt like doing after a day of driving. When I travel, I always bring cleaning wipes and do my own surface clean, especially since COVID. I was mortified to see how dirty the wipes were after wiping off the desk and counter. It was bad enough that I brought the wipes to the front desk to show the gentleman working. If it wasn’t for the apologies and pleasant demeanour of the gentleman working at the front desk I would have packed up and left. Unfortunately, someone not doing their job can reflect negatively on the whole establishment. I would highly recommend management doing regular checks. I do have to say once settled the bed was comfortable and the room was quiet. There is an odour of stale cigarette smoke, likely from people smoking outside the patio doors. All of the front staff were very pleasant. This was the first Choice Hotel that I was actually acknowledged as a Diamond member. I can’t speak about breakfast options as I was gone early. Would I stay again, no. The manager did reverse my charges for the inconvenience.

Meg gave my brother and I the best customer service I’ve ever seen in any hotel. He went above and beyond for us that I will be checking into the mainstay a lot more often. Good human beings like him deserve a raise. Given the touch patch we have been through and how tired we were. Words can’t explain the application for such understanding.

房間乾淨，空間也不小，環境安靜，前台是華人。酒店還有酒吧可以消遣，還有免費早餐，在motel裏性價比蠻高的了。唯一的問題是中央空調屋裡沒有開關，雙床房靠外面的床又有點直吹。所以睡的不好。希望店家重視這個問題。

Very pleased - we stayed 2 nights before our flight and upon return from our vacation. We were away for 2 weeks and the vehicle parking was included with the room. Rooms and hotel were comfy and clean, shuttle to and from airport were quick and prompt. Very friendly staff, clean pool area and good breakfast selection which is also included. Will absolutely stay again.