Hotel berhampiran Riel House National Historic Site, Winnipeg

As the title would suggest, you need be aware that your car may be broken into when staying at this hotel. I always check out the hotels I stay at on TripAdvisor before booking and I did see that this was a problem, but thought never in a million years would we be the target of such a thing. Not the case. Before leaving to start our day I noticed a note slipped under our door that there was an issue with our car and to visit the front desk. It didn't even occur to me that it would be this, I thought it was because we were parked in the red area, outside the hotels green area. The manager was called when I got to the front desk and he informed me that our car was broken into. I will say, they handled the situation very well. The front desk clerk, the manager that I spoke to, the security guard that helped to tape up the window and the clean up crew that were there with garbage cans and an industrial sized shopvac all handled the situation very well. As it turns out...from what we could see there were about 6 or so other cars that were broken into. After the shock sunk in and anger and frustration surfaced, I went back to the manager to see if there was some sort of compensation that could be offered. There was, which I appreciate. If this happens to you, don't be afraid to ask. Needless to say, no matter how nice the room was or how great the lounge and lounge staff were, I'll never stay here again. I will look for a hotel with a private parking garage or at least a more secure parking situation or find an airbnb.

Very clean, personable staff from Housekeeping to Maintenance to Booking/Courtesy Desk. I’m so impressed with this hotel that I recommend the staff get a raise or at least a nice perk of some kind. I have never stayed in a better hotel. I cannot rave about it enough. Everyone is so kind, helpful and smiling. We stayed in a room with a kitchenette but had food that needed the oven. Teresa even heated up our chicken! It’s too bad we live so far away as this would be the perfect place to stay on a regular basis. Kudos to all!

The hotel is very clean and safe. Location is good if you in town for a hockey game or concert at the Canada Life Centre. Also close to the Forks, 10 minute walk. The nespresso machine in the room was a nice touch. Floor to ceiling window and very high ceilings in the room. The only thing I didn’t like was the French doors to the bathroom because there is a gap of at least an inch so I felt lacked privacy while in there. Downtown has what you’d expect of a typical downtown area in a major city. One day seen a lot of homeless and the next day none. Streets are very clean and to get in the hotel you will need a room key. The social bar on site is very good atmosphere drinks and food. I wouldn’t recommend walking anywhere alone at night downtown. There’s lots of nearby pubs and market and lots of restaurants.

房間乾淨，空間也不小，環境安靜，前台是華人。酒店還有酒吧可以消遣，還有免費早餐，在motel裏性價比蠻高的了。唯一的問題是中央空調屋裡沒有開關，雙床房靠外面的床又有點直吹。所以睡的不好。希望店家重視這個問題。

I called a week earlier as I booked 2 rooms and requested joining rooms and late check-in. We only stayed a night, a total of 10 hours in this hotel. Did not even use their amenities as we were all tired. The customer service on the phone promised me that I will get the joining rooms when we get there, but when we came, the evening front desk guy told me that we cannot have it. First of all, he did not even tell me that I would not have the joining rooms, he just gave me the keys. It was when I asked if these are the joining rooms that I requested for when he told me no. I asked why, and after looking for explanation in his computer for over 2 minutes (I know because I saw him timing himself on his phone), he said the AC is down. I told him it was disappointing as after 14 hours of being in the road, this is just all my kids were hoping for. He just shrugged his shoulders and said ”when you come back here, look for me and I will give you your request” and said sorry. The morning when I checked out, the nice Asian front desk lady who I talked to over the phone apologized for what happened. She did not know why the guy did not give me what I requested for. She even told me that she made a note in the computer that I should have the joining rooms and their manager approved of it. I gave 3 stars just because of how the lady handled the situation and cleanliness. The front desk guy did not do his best and what we are always trained for in hospitality ”go above and beyond.” I do not want anything from this hotel, but I just wanted to let you know that they need a training for customer care. -- Oh, and no lotions provided in the bathrooms.

It is a cool place to be.

Very pleased - we stayed 2 nights before our flight and upon return from our vacation. We were away for 2 weeks and the vehicle parking was included with the room. Rooms and hotel were comfy and clean, shuttle to and from airport were quick and prompt. Very friendly staff, clean pool area and good breakfast selection which is also included. Will absolutely stay again.

Wonderful food, remarkable staff, from front desk to housekeeping to management. Was there for an event, and the entire team made you feel appreciated. You could also see how they appreciated each other as well. Will definitely return there!

酒店走廊消毒水味道很重，而且也有發霉的味道，房間衛生一般，但是這酒店有個超級大的水滑梯，非常適合帶娃，停車也方便

Tempat letak kereta percuma, memandu pada waktu malam terasa jauh dari bandar.