Terokai Ulasan Tetamu Hotel di Winnipeg

Wyndham Garden Winnipeg Airport
4.2/594 Ulasan
The worst experience of my life. I am one of the Elite member with Wyndham. Last year had incident with one Days Inn hotel insects I complaint but no reply since then I moved to Hilton group. The reason I booked this hotel as I wanted to use my left over points before it expires. I booked 3 nights and it was confirmed booking which was also verified by Wyndham customer support and front office but when I arrived from hotel after day exhaustion from Toronto I was told due to Sales booking I don't have any room and they can't do anything I just have to wait. I arrived 11 pm and I took Days of to go for Hunting. Had to wake early but the Frint office had no idea what to do as it was not in their control. None of the management was there to support this matter. It was not knly me other 4-5 guests were also had this issue. After 10-15 min wait when I asked that they have to update me as I have to leave for hunt in 5 hrs I need a place to rest. I was told by the night staff that if I keep arguing they will call security and kick me out. That's what I deserve as being a Elite member customer. After 1 hr of struggle calling Wyndham head offices, a staff member offered me that he will get me a hotel in middle of downtown but they don't have car Park. I was not comfortable to accept then they given me finally a room after 1 hr which as you can see in pic with water leakage, paint issues. It's a Beautiful hotel no doubt but Trust me worst Management. They will not take as a guest instead a number give your room to other on favoritism or higher rates. Pls be aware if you don't want to mess your holidays. IT messed my hard earned holidays.

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