Terokai Ulasan Tetamu Hotel di Wirawila

DoubleTree by Hilton Weerawila Rajawarna Resort
4.7/553 Ulasan
Our last stop in Sri Lanka, for 5 days, before going to Colombo. The hotel environment is really nice and the pool is big enough so our child got to swim nonstop. Nonetheless, the hotel room, even though it was spacious, had some defaults: the curtains didn't close completely so the blackout is just a waste. We stayed on the first floor, with garden view, so the bathroom was very big but there was no separation between the toilette and the shower which meant that every time we used it, there was water everywhere. We asked if we could change but apparently all the rooms on the 1st floor are like that and the 2nd floor rooms were more expensive. Moreover, the food was a bit of an issue for us: we were aware we were going off-season but the main restaurant was always closed for midday (for our entire stay) and the menu they offered on the restaurant above the lobby area was mainly fast food or very spicy food, which was problematic with our child. On that note, and if you don't like spicy food, make sure to ask a hundred times if it's not spicy. The night we arrived we ordered pizza and spaghetti bolognese - and asked for it not to be spicy - and both things were unetable. Who makes a super spicy spaghetti bolognese? The pizza was supposed to be a chicken one but it was also very spicy. We ended up eating some snacks, we brought with us, in the room. The breakfast buffet was good, specially if there were lots of guests, and the dinner was OK: again, they didn't have a lot of non spicy choices for chicken or fish. Everything is quite spicy even though they say it is not (I guess we just don't have the same level of tolerance for spicy food). Overall the hotel is not bad but it could be better, specially if it is rated as a 5 stars hotel. The room needs some renewal and the bathroom situation really needs to be addressed.

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