Hotel Homewood Suites by Hilton di Woodland Hills

I come to this hotel all the time and the staff is always polite and helpful. The location is near the Westfield mall which is also nice.

Lokasi adalah satu-satunya perkara yang baik tentang hotel ini. Jika anda tinggal di bilik belakang sana lebih baik daripada frontvof hotel. Itu perlu diubahsuai terutamanya untuk harga hotel. Kakitangannya ramah secara keseluruhan tidak pernah menghadapi masalah

We were shocked by the positive reviews for this hotel. We arrived late at night. When we got off the elevator, there was a huge pile of vomit on the floor. We went down to the front desk to let the staff know. The desk agent said that he knew about the vomit, but didn't have anyone to clean it. He said he had a photo of it on his phone and would let the cleaning crew know as soon as they arrived. We went back up to our room. The entire hallway on our floor stank from the vomit and a pervasive smoke odor (despite having reserved a nonsmoking room). Our room was filthy. There was hair in the tub and the edges of the shower had pink fungus growing in there, which suggested that it hadn't been properly cleaned in weeks or months. The room stank of smoke. The beds were hard as a rock, the safe in the closet had no batteries, so it was unusable. The drains in both the shower and the sink were clogged. We were disgusted, but so tired from traveling that we decided to sleep and switch rooms in the morning. When we got up the next day, the pile of vomit was still in the hallway. We went down to the lobby to alert the front desk that the vomit had not been cleaned. A new desk agent was there and he said that he knew that the vomit was there but his janitorial crew had only been in for a few hours and hadn't been able to clean it yet. A FEW HOURS??? It would seem that vomit in a public space would be the very first important thing to clean when the staff arrived in the morning. The desk agent literally couldn't care less that there was a public health issue that had been sitting there, unattended to, for over 14 hours. All things being equal, we decided not to eat the included breakfast. If the hotel staff can't be trusted to keep public spaces clean, how could we trust that food had been handled properly? This was the most revolting hotel stay we've ever experienced and we've stayed in some pretty questionable accommodations in far flung locations. We contacted Holiday Inn about our experience and never heard a word back.

Mooi hotel, maar behoorlijk gehorig.

kakitangan adalah sekumpulan orang yang hebat dan saya tidak mempunyai apa-apa selain perkara yang hebat untuk dikatakan tentang penginapan saya di tempat ini. Saya dimasukkan ke hospital selama beberapa hari sebelum saya datang ke sini kerana strok. Dan jika saya memerlukan apa-apa mereka bersedia membantu saya. Juga semasa saya cuba untuk menjadi lebih baik, saya terpaksa kembali ke hospital semula. Mereka sangat baik kepada saya apabila saya kembali dan membuatkan saya berasa lebih baik tentang semua yang saya telah lalui dan tidak pernah berasa buruk untuk semua yang saya lakukan. mereka melalui tinggal-Ku di sini akan sangat mengesyorkan. Sesiapa sahaja Extended stay woodland hills California adalah sekiranya anda mahu menginap, anda tidak akan mengecewakan Tetamu Selamat

Overall really liked the hotel BUT when we arrived at 3pm for check-in, the room wasn’t ready. Was told to wait in the lobby and they would let me know when it was ready. Waited. Waited. Nobody ever approached us. At 3:45… Went to the front desk to ask status. “Who? What room? Let me check on that. No, sorry it is still not ready.” Waited. Waited. Nobody ever approached us. At 4:30… Went to the front desk to ask status. “Who? What room? Let me check on that. No, sorry it is still not ready.” Waited. Waited. Nobody ever approached us. At 5:00… Went to the front desk to ask status. “Who? What room? Let me check on that. Yes, it’s ready now. Let me make your keys for you.” I’d probably still be sitting in the lobby now weeks later if I hadn’t approached the front desk multiple times. Any compensation for this long delay? Nope. Filled out their survey when I received it by email. Any compensation offered then? Nope. Morale of the story: Throw a fit in the lobby, disturb all the other guests, and make a huge scene, THEN you will get some compensation for their shortfalls. Acting like a reasonable, understanding customer only gets you treated like a sucker. Suggestion to hotels in general: stop giving your worst customers your best treatment. If you drop the ball, there should be an standard chart of compensation automatically deducted from the bill without the customer even having to ask. Don’t make customers scream and yell to be treated fairly.

Terletak di Woodland Hills, Vantage Point Inn Woodland Hills berada dalam lingkungan 5 minit memandu dari Pusat Membeli-belah Westfield Promenade dan Santa Monica Mountains National Recreation Area. Motel ini berada 25.9 km dari Pantai Santa Monica dan 24.6 km dari Universiti California, Los Angeles.Gunakan peluang rekreasi yang ditawarkan, termasuk kolam renang terbuka dan tab spa. Motel ini juga menampilkan akses Internet wayarles percuma dan mesin layan diri.Sarapan Eropah percuma disajikan pada setiap hari dari 7:00 hingga 10:00.Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam, kakitangan berbilang bahasa dan mesin layan diri. Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda di salah satu daripada 38 bilik berhawa dingin yang menampilkan ketuhar gelombang mikro. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program kabel disediakan untuk hiburan anda. Bilik mandi persendirian dengan gabungan pancuran/tab mandi menampilkan kelengkapan dandanan diri percuma dan pengering rambut. Kemudahan yang disediakan merangkumi telefon serta meja dan langsir/tirai gelap terus.

Featuring free WiFi and a hot tub, Woodland Hills Calabasas Guesthouses offers 4 different pet-friendly accommodations in Woodland Hills. These guest houses have a shared year-round outdoor waterfall lap pool and a sun terrace. Guests can enjoy a drink at the bar. A flat-screen TV with cable channels, WiFi, is provided in each accommodation at the property. A kitchenette is available. Please review room descriptions to understand the different amenities offered by each room type. Spa services are available. Guests also have access to the BBQ facilities, a picnic area,a fire pit, and coin laundry. Los Angeles is 37 km from Woodland Hills Calabasas Guesthouses, while Santa Monica is 20 km away. The nearest airport is Bob Hope Airport, 25 km from the property.

Dengan penginapan di kotej ini di Woodland Hills, anda akan berada tidak jauh dari Santa Monica Mountains National Recreation Area dan hanya 3 minit memandu dari Pusat Membeli-belah Westfield Promenade. Kotej ini berada 23.4 km dari Pantai Santa Monica dan 37.4 km dari Jeti Santa Monica.Gunakan peluang rekreasi seperti kolam renang terbuka atau kemudahan lain yang termasuk akses Internet wayarles percuma dan gril barbeku.Tempat letak kenderaan sendiri percuma terdapat di tapak hartanah.Selesakan diri anda dalam kotej dengan penyaman udara ini yang menampilkan sebuah pendiangan. Terdapat balkoni persendirian.Sebuah dapur dilengkapi dengan sebuah peti sejuk, sebuah ketuhar dan sebuah dapur. Kemudahan termasuk sebuah meja dan sebuah ketuhar gelombang mikro.