Pengguna Tetamu
31 Januari 2023
We used to LOVE the St. Paul. Ten years ago, it was cool, new, trendy, and the place to stay in Wooster. Now, it is a very dilapidated, worn down, shabby old building. We were so excited to stay here for a long weekend but ended up checking out after one night and moving to a Hilton property. From the filthy and stained carpets to the scuffed walls, torn furniture, mold in the shower, broken tile, non-functioning heated floors, HEAVILY scented room air (to which I had a severe allergic reaction), and broken TV, the $180 we paid was almost criminal. And, there is NO housekeeping. Not 'optional' or 'by request' housekeeping, NO housekeeping. If you would like clean linens, you must ***** your own bed and bag your towels and put them all outside the door. Same for trash. Which means the teeny tiny hallways are full of bags of garbage and dirty linens at times. The young woman who checked us in was phenomenal. It is really too bad there has been ZERO maintenance since this property opened. Even the stainless steel fixtures and shower surround had rust and grime on them. And, we had forgotten there are 2 outlets in the entire room not already being used - making it very difficult to charge devices while using any other item needing electricity. The very large coffee maker/tea tray on the desk takes up the entire desktop and is plugged NOT into a wall outlet, but into a multi outlet adapter that is behind the smelly little refrigerator in the wall unit. I had to remove the refrigerator, pull out the adapter, unplug the coffee maker and thread the cord back through a cut out hole in the wall unit so I could 'clear' a space to use the desktop. Completely filthy, gross, and dangerous. The mattress was very saggy with zero structure. Likely the original (making it over 10 years old). We love the location, the concept, and the people, but this property is run down, dirty, small, smelly, and beat up.
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