Hotel berhampiran Sainsbury's Petrol Station, Worcester District

Room was facing street so can hear passer-bys chat. No fan or air-con as weather is very cold.

We recently stayed in this property in the Lister room. We were there for one night, Saturday in to Sunday. Having read some of the other reviews, I thought it might be helpful to share our experience. On booking via *********** we received communication with details of our bookings and clear instructions. Prior to check in we were given a code for the front door and our room. On arrival, we found parking spaces available. We were early and the rooms were still being cleaned, however the lady that met us was very helpful and friendly and was very open to us leaving things in the room if we wanted to. Because we had arrived early we decided to leave our things in the car and go in search of lunch. The room we were allocated to was called Lister. It was a good sized room on the first floor. It is true that you can hear the people moving about in the room above you and the floorboards in the kitchen area making a noise when you walk on them. That said, the bathroom was well presented and the bed was comfortable. The property is next door to the back of a large Asda store and close to a main road. We did experience any problems with the Asda store location but I suspect the back of the store, where there is a large warehouse door, may be an area for deliveries. We did not experience excessive noise or problems in the car park, but I think that this type of property may be booked by people wanting to party. Fortunately that was not the case when we stayed. Free parking and WIFI and access to plenty of choice on the TV. Lister also had a decent ceiling height but rooms on a higher floor may have a lower ceiling.

The Hotel was ideally located to Rail Station, Shops & places of interest. Room was clean and well equipped. Breakfast was brilliant. Plenty of choice and freshly cooked. Hotel had Gym facilities, although I did not use them they were there. And most important it had Car Parking which is quite rare. Would certainly stay there again and recommend to others.

My room was clean and very nice, no complaints on that. However, I left my party early as I felt ill and needed to sleep. But the noise coming up from Cathedral Square until late and the heat turned onto full in my room, but still cold, stopped me from sleeping. There was nobody on reception when I left even tho I loitered, so due to feeling ill and really tired, I left my key card without complaining.

Having arrived an hour earlier than our 3 o clock check in time we asked if we could check in to save us hanging around, was told yes , the girl on reception proceeded with this then informed us of a £10 fee instead of telling us beforehand. The room itself was a typical premier inn room. After our day out in Worcester we arrived back at the hotel and we didn’t notice until the next morning the blood stains on the sheet, surely this should have been seen by the housekeepers!! Also there were water marks and cracking paint on the ceilings. Besides this it was a comfy bed but the room a tad tatty. I informed the lady on reception about the stain issue and she refunded the £10 promptly and apologised. This hotel lets the premier inn reputation down as we have stayed in others and they were impeccable.