Hotel berhampiran Szewska Center, Wroclaw

Hotel in the center. Friendly staff. You can leave your luggage if you arrive before the check-in time. Minuses: the view from the wall of a neighboring building. No toothbrush/paste if you haven’t

I booked because the location was good and the reviews for breakfast were good. It definitely exceeded our expectations. Free unlimited coffee and tea, quick check in, warm and clean room with very little noise from outside given its proximity to the city center. The rooms were cleaned daily and towels changed. The breakfast was amazing! Everything from cheese and salad to waffles, scrambled eggs, polish sausage and spinach cake! The hot waffles and spinach cake were the best! When leaving at 5 am Monday morning there was a packed lunch ready for us to take on our flight. Much appreciated. We didn't use the pool and sauna. We will definitely be back to stay in future. The staff were super helpful also and it was all in all a very nice relaxed atmosphere.

チェックインの際、普段通りパスポートを見せて返された時に、「ありがとうございます！」と言われとても驚きました。彼女は日本語を勉強しているそうで、その後のホテルの説明も日本語で説明してくれました。日本人にとってあまり、馴染みのないブロツワフという街でこのような経験ができてとても感動しました。もちろん部屋も食事もお値段以上に綺麗で豪華でとても高評価です！もし、ブロツワフに滞在する際はこのホテルお勧めします！

My stay at the hotel was average. The rooms were decent, but there was nothing particularly remarkable about the accommodations. The staff was friendly enough, though the service lacked some personal touch. Amenities were basic, and the overall atmosphere was just okay. While it fulfilled the basic needs for a short stay, it didn't leave a lasting impression.

The hotel is in a great location just a few minutes walk from the station and the shopping centre. The old town is a ten -15 minute walk away but there are trams that stop outside the hotel that take you into the old town. We arrived 45 minutes before check in and hoped we'd be able to take our room but were told there'd be a 40PLN charge. We could leave our baggage however. The rooms are big and spacious but a little tired. However they were clean and had everything we needed. Breakfast was very disappointing. The sausage was like the hot dogs from a tin and had a very bland taste. There were mixed vegetables such as cauliflower and broccoli which wasn't what we wanted in the morning. Scrambled eggs were brought to us but we're drowned in salt. The bread was dry and there was no toaster either. We're not fussy eaters but it just wasn't to our taste.

That place is the worst I ever had a displeasure to deal with. We've made reservation for two apartments but had to cancel one of them few weeks before our trip due to circumstances. First they charged us for both apartments even they said payment on arrival. When contacted for any explanation and refund they've asked for bank details (they charged credit card and refund suppose to go there). The next they they charged us again but this time for one apartment. No word of refund though. At some point they stopped to answer our calls or answer to emails. We had no clue when or if we'll get our money back. They before arrival we received a txt message informing lift will be out of order into days. On arrival appeared lift is already out. Receptionist pretend she has no idea about it even though lift is next to receptio and there is huge sign out of order on it. Now the funniest thing....our apartment was on 6th floor. No apology about the lift. No apology about the over charges. I understand this place was cheap but some customer service would be nice. Obviously they don't care about possible return of their customers. We received our refund eventually after two weeks.

The good: Great location. Modern room. Quite. Microwave. Staff are friendly, but constrained by their inept management's policies about operations. The Bad: Everything else. We booked for a two week stay. When we asked for Toilet paper, they were out - more about that below. We asked for a second set of keys because I was working while my wife was sightseeing. That was not possible. Even when asked to speak with the management, they could not produce a manager. The problem is that they use physical keys to get in and out and a card to use the elevator. If you had the card, at least you can get to outside of your room. If your spouse is out with the key, you're screwed until she gets back. When asked to get clean linens and towels and clean the room, they said that only comes with stays of 14 days, and we are only checked in for 13 days. It says there is a washer - not really, there is a shared tiny washer that takes 3 hours to run. There is no dryer. When you ask about drying clothes they give you a small foldable rack to hang your clothes to dry. No problem on the outside patio...unless it's raining outside, which it was. Asked where to put the garbage, they said leave it outside of the door at the room. Later called us and asked us to dispose of it on another floor, with obsure instructions to find the garbage container. Aside from that, when we wanted fresh towels, they didn't have enough. When we wanted toilet paper, they were out - I'm not joking. There were no pots to boil water to make coffee. The utensils are small and were dirty (bring a spork). This is a large company making B&B (without breakfast) style rooms available, but with not enough staff and no regard for their customer needs or their satisfaction. Don't stay here!

Ho soggiornato 3 notti in questo Aparthotel, stanza a tema Scotland davvero molto bella e spaziosa. Buona la pulizia anche se migliorabile in pochi aspetti, dotata di tantissimi confort. Letti comodi, bagno super confortevole con ampia doccia, cucina ben attrezzata anche se non ho mai avuto modo di utilizzarla. Un'enorme vetrata da un tocco di classe alla stanza. L'Hotel si trova in una stradina silenziosa a pochi passi dalla via pedonale che porta al Municipio e alla piazza del Mercato (5 minuti a piedi) e a pochi metri dalla fermata del Tram/bus. Il palazzo che ospita l'Hotel è davvero molto bello e pulito, con possibilità di lasciare i bagagli in un cafè attaccato all'Hotel. Alla reception il persona è stato molto disponibile. Esperienza meravigliosa, ci tornerei molto volentieri.

Prawie co 2 tygodnie przyjeżdżam do tego hotelu. Zaczynajac od samego wejścia do hotelu, obsługa przemiła oraz bardzo pomocna. Przemierzając przez hotel, hotel zadbany, pokój dobrze wyposażony, czysty, łóżko wygodne, łazienka zadbana, pyszne śniadania. Piękny widok na wrocławski dworzec (jeśli trafimy na taki pokój) Do pełni szczęścia brakowało by tylko lodówki w pokoju, poza tym jest wszystko co potrzebne. Bardzo polecam 😊

Good option for Wroclaw. It is not in the very center, but a 10 minutes walk and you are there. The hotel is nice, with a good spa, and the room is very comfortable. Loved the Lalique shower gel and shampoo. The staff is nice, welcome drink is a plus, breakfast is good. It will not blow your mind, but you will be happy.