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Kami Memadankan Harga
1 malam
Ulasan Tetamu
9.7/10
Excellent
6381 ulasan
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Ulasan yang disahkan
Location9.7
Amenities9.6
Service9.7
Cleanliness9.7
Tapis mengikut:
Susun mengikut:
All reviews(6381)
Positive reviews(6355)
Reviews with photos/video(787)
Delicious breakfast(619)
Friendly front desk staff(445)
Classy environment(431)
Fantastic river view(295)
Perfect for business trips(173)
Would stay again(133)
Awesome gym(29)
Has facilities for children(15)
Negative reviews(26)
Guest User
Superior River-View Double Bed Room With American Serta Mattress
Daftar masuk pada Mei 2025
Solo traveler
1 ulasan
9.5/10
Amazing
Disiarkan pada 24 Jun 2025
The staff are very friendly and professional. The hotel is very clean and quiet. They also have fantastic breakfast.
Jawapan daripada Pihak Penginapan: 【機器人送物】【美國舒達床墊】【全能歡小朋】【免費健康熱早餐】非常感謝您對我們酒店的認可,武漢礄口古田希爾頓歡朋酒店秉承友善,可靠,關懷,周全的服務理念,真誠的為客户服務,期待您的下次入住——開心的歡小朋
Guest User
Cozy Queen Room
Daftar masuk pada Jul 2025
Solo traveler
1 ulasan
9.5/10
Amazing
Disiarkan pada 30 Ogo 2025
The Hotel is very clean and facility is also very good.
Jawapan daripada Pihak Penginapan: 【機器人送物】【全能歡小朋】【彼得羅夫洗護】【免費健康熱早餐】賞花歸去馬如飛,去馬如飛酒力微,酒力微醒時已暮,醒時已暮賞花歸。歡小朋致力於給每位到來的客人舒適安逸的感受,讓快樂從此簡單。——好客的歡小朋。
Guest User
Cozy Queen Room
Daftar masuk pada Jun 2024
Business traveler
7 ulasan
9.0/10
Great
Disiarkan pada 19 Jul 2024
Everything is great but the gym needs some updates.
Jawapan daripada Pihak Penginapan: Dear friend, thank you for staying at our hotel. Thank you very much for recognizing us and for your feedback. Huan Xiaopeng has already taken note of the notebook and hopes that the guest can give Huan Xiaopeng the opportunity to improve himself. Next time you come, you can see a different Huan Xiaopeng - one who is improving every day
_WeChat290140****
Cozy Queen Room
Daftar masuk pada Jun 2025
Other
1 ulasan
10/10
Outstanding
Disiarkan pada 9 Jul 2025
very nice
Jawapan daripada Pihak Penginapan: 【機器人送物】【全能歡小朋】【彼得羅夫洗護】【美國舒達床墊】哇哦~哇哦~哇哦~三個哇哦都不能表達出小朋的激動,你對我們的認可就是我們前進的動力,期待下次能再和你相遇——開心不已的歡小朋。
Guest User
Cozy Queen Room
Daftar masuk pada Jul 2023
Solo traveler
5 ulasan
10/10
Outstanding
Disiarkan pada 18 Ogo 2023
I had a good time ,, thank you to the stuff
Jawapan daripada Pihak Penginapan: 感謝客官的高度肯定!高山流水遇知音,歡小朋願常伴您左右,我們熱情永不變,記得回來看我們呀!
Quanguojiudianxunyou007
Cozy Queen Room
Daftar masuk pada Apr 2025
Business traveler
2 ulasan
6.5/10
Disiarkan pada 22 Mei 2025
A few thoughts:
1. It was raining heavily, and there was a pipe outside the room that drained water from the roof. The sound was obvious, and there was a sound like a heavy object falling from time to time, which made the room very noisy;
2. The linens were a bit old and unthreaded, and the towels had small yellow spots when they were not used;
3. The paper towels in the room were not full, and they were empty before they were used;
4. I consulted the front desk at 9pm and needed two bottles of water and some free cookies from the lobby. The water was delivered, and the cookies were promised to be brought later, but they were gone;
5. During breakfast, I didn't eat much because I was not very hungry, but I wanted to pack some food to eat when I was hungry, but was ignored by two on-site staff;
6. The breakfast ingredients are not rich enough, the overall quality of the service staff is not too high, and their awareness and work response need to be improved;
7. The hygiene of the food delivery robot box is not good.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 尊敬的客人,感謝您選擇入住我們礄口古田希爾頓歡朋酒店並抽出時間分享您的反饋。我們始終重視每位客人的入住體驗,並致力於不斷提升服務品質,我們已認真記錄您提供的每一個問題,並深表歉意未能為您提供完美的入住體驗,針對您指出的不足,我們逐一説明並整改如下:1.關於暴雨噪音問題,我們已聯繫工程部檢查屋頂排水路徑,避免類似干擾。雨季期間會優先安排遠離管道的房間提供客人選擇;2.布草與衞生的問題,您反饋的毛巾斑點與脱線問題,我們已全面核查庫存布草,淘汰老舊物品,並加強洗滌消毒流程的質檢,客房部將嚴格執行”一客一換“標準,確保衞生無瑕疵。3.客房用品補充不足,抽紙未裝滿屬於我們工作疏漏,易對客房服務員進行培訓,要求每日檢查房間消耗品存量,確保補充及時,充足。4.服務響應延遲,前台未能兑現餅乾配送承諾,反映出我們的服務跟蹤機制存在漏洞。現已對前台加強”閉環服務“培訓,所有客人需求均需記錄並跟進至完成。5.早餐服務問題,未能及時響應您的打包需求,我們深感愧疚,已對餐廳服務員進行服務意識強化培訓,要求主動關注客人需求,並提供靈活協助,同時我們正優化早餐菜單,增加品類選擇。6.器人清潔維護,已對送餐機器人進行全面消毒,並制定每日清潔檢查制度,確定設備衞生達標。我們深知,言語的歉意遠不足以彌補您的困擾,但懇請您能再給我們一次改進的機會。未來若您再次選擇我們,我們將全程跟進您的入住體驗,從房間佈置到服務細節,力求做到盡善盡美。再次感謝您的直言不諱,您的反饋是我們進步的階梯。期待未來能以全新面貌迎接您,用實際行動贏回您的信任!
M316177****
Cozy Queen Room
Daftar masuk pada Apr 2025
Other
5 ulasan
10/10
Outstanding
Disiarkan pada 18 Mei 2025
The hotel's service is impeccable. The staff always have a sincere smile, and their enthusiasm and professionalism make me feel the warmth of home. Whether it is the efficient and fast check-in or the timely help when I encounter problems, it makes me like this hotel more.
The breakfast is rich and varied, with good color, aroma and taste. Sitting in the restaurant, admiring the beautiful scenery outside the window through the bright windows, and enjoying the pleasure brought by the food, this is undoubtedly the best time of the day.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 【機器人送物】【全能歡小朋】【彼得羅夫洗護】【免費健康熱早餐】謝謝親給的5分好評呦!能夠得到你的肯定是歡小朋最開心的事情呢,感謝對我們工作的肯定與支持,我們別無他求,衹想把最好的、舒適的居住空間奉獻給大家。我們相約下次再見哦。——熱情的歡小朋
203206****
Cozy Queen Room
Daftar masuk pada Apr 2025
Family
10 ulasan
10/10
Outstanding
Disiarkan pada 6 Mei 2025
The room is simple and comfortable. The staff is very enthusiastic and professional. There is enough drinking water in the room. If you don't have time to eat breakfast, you can go to the front desk to pack it. Because the game is in the evening, I asked for a late check-out and the front desk agreed. They also gave me a refrigerator magnet from Wuhan. It is a very good and cost-effective hotel
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 【機器人送物】【全能歡小朋】【免費健康熱早餐】嘻嘻~~~盼星星盼月亮,終於盼到客官大大的五分好評,感謝你選擇武漢礄口古田希爾頓歡朋酒店。你的滿意是我們最大的動力,我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!——閃亮的歡小朋
Timtam & Teenie demama
Deluxe River-view Hollywood Room - American Serta Mattress - Prime Gutian Bridge View
Daftar masuk pada Apr 2025
Family
51 ulasan
10/10
Outstanding
Disiarkan pada 7 Mei 2025
The hotel service is super good, the breakfast is very rich, and it takes 10 minutes by taxi to the big shopping mall. The bed is very comfortable and the hygiene is very good. I recommend the Yangtze River view room. I also found that there is a laundry room, which is suitable for business trips for several days. There is also free popcorn and water
Teks AsalDiterjemah oleh Google
6/9
Jawapan daripada Pihak Penginapan: 【Robots delivering gifts】【Almighty Huan Xiaopeng】【Petrov's cleaning products】【Free healthy hot breakfast】Thank you for your 5-point praise! It is the happiest thing for Huan Xiaopeng to receive your affirmation. Thank you for your affirmation and support for our work. We have no other request but to dedicate the best and most comfortable living space to everyone. See you next time. ——Enthusiastic Huan Xiaopeng
300380****
Cozy Room (2 Beds)
Daftar masuk pada Apr 2025
Family
7 ulasan
10/10
Outstanding
Disiarkan pada 5 Mei 2025
The hotel room is clean and comfortable, the breakfast is rich and delicious, the staff is friendly and polite, especially Xiao Xu at the front desk, who helped us solve some problems in time and saved us the trouble of traveling. Huanpeng can be listed as the first choice for cost-effective travel in the future.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 【機器人送物】【全能歡小朋】【免費健康熱早餐】看到客官簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~酒店的我們求為每位客官提供最為貼心細緻的服務,為每位客官帶來超值的體驗。 歡小朋家是一個富有年輕活力的酒店,以簡約的風格、温馨體貼的服務向客官展示酒店的獨特魅力。客官的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位家人,期待和您的下次相遇呀!——充滿希望的歡小朋
GuuPiggy
Superior River-View Double Bed Room With American Serta Mattress
Daftar masuk pada Apr 2025
Solo traveler
8 ulasan
10/10
Outstanding
Disiarkan pada 3 Mei 2025
I have stayed here several times. This time I chose Hampton Inn again. It is as considerate as always. The room is very comfortable. Considering that there are many guests during the May Day holiday, I added WeChat in advance and responded very quickly. The breakfast is rich. There is a self-service laundry room, which is very convenient.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 【美國舒達床墊】【彼得羅夫洗護】【全能歡小朋】【免費健康熱早餐】歡小朋非常感謝你能選擇武漢礄口古田希爾頓歡朋酒店。歡小朋真的是欣喜萬分。如果認可和讚賞我們的服務,那就多回來看看我們歡小朋,下次也要給五分呢。——好客的歡小朋
Zhuanzhuan Herme
Deluxe River-view Double Bed Room - American Serta Mattress - Facing Gutian Bridge
Daftar masuk pada Mac 2025
Business traveler
6 ulasan
10/10
Outstanding
Disiarkan pada 6 Mei 2025
The room is bright and the lighting is perfect. The cleaner will help fold clothes every day. The bathroom is cleaned every day. It is a very good office environment and the sound insulation is good at night. Very good👍
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 【機器人送物】【全能歡小朋】【彼得羅夫洗護】【免費健康熱早餐】謝謝親給的5分好評呦!能夠得到你的肯定是歡小朋最開心的事情呢,感謝對我們工作的肯定與支持,我們別無他求,衹想把最好的、舒適的居住空間奉獻給大家。我們相約下次再見哦。——熱情的歡小朋
Jiangyilun
Deluxe River-view Hollywood Room - American Serta Mattress - Prime Gutian Bridge View
Daftar masuk pada Mac 2025
Traveling with friends
5 ulasan
10/10
Outstanding
Disiarkan pada 7 Apr 2025
1. **Convenient transportation**
- The hotel is about a 5-minute walk from Metro Line 1 "Gutian 3rd Road Station" and only a 15-minute drive from Hankou Railway Station, which is suitable for business travel.
- There are CapitaLand Plaza and local restaurants around. For supper, you can walk to Gutian 4th Road Food Street to experience authentic Wuhan snacks (beef noodles and barbecue are recommended).
2. **Comfort meets standards**
- The iconic "Serta mattress" of Huanpeng is really good to sleep, with a wide range of pillows, stable shower water pressure, and better sound insulation than economy hotels of the same price.
- The room is equipped with a 55-inch smart TV, which can be projected, making it very convenient to watch TV series at night.
3. **Efficient service**
- The front desk checked in quickly and proactively informed members of their rights (Hilton Honors points can be accumulated).
4. **Rich breakfast**
- A combination of Chinese and Western food, the hot dry noodles and freshly cooked wontons taste good, the fruits are fresh, and the freshly ground coffee machine tastes better than expected.
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: [Robot delivering gifts] [Almighty Huan Xiaopeng] [Petrov cleaning and care] [American Serta mattress] Thank you for your five-point praise, I am very happy to be able to help you ~ Your friend-like kindness also gives me great confidence. I sincerely invite you to come again next time ~ - Happy Huan Xiaopeng
Beijingliebao
Deluxe River-view Double Bed Room - American Serta Mattress - Facing Gutian Bridge
Daftar masuk pada Feb 2025
Booked for others
51 ulasan
10/10
Outstanding
Disiarkan pada 27 Mac 2025
The hotel staff is warm and considerate in reception, the room is clean and tidy, the breakfast is rich and delicious,
Facilities: very new
Environment: elegant
Service: very good
Location: convenient transportation
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 【美國舒達床墊】【彼得羅夫洗護】【機器人送物】【全能歡小朋】【免費健康熱早餐】感謝你的明智選擇讓我們在茫茫人海相遇,給歡小朋這個機會展示自己、關心家人,我們會努力做的越來越好,也感謝你的體諒,希望能有機會再次為你服務!——認真努力的歡小朋。
M47447****
Cozy Queen Room
Daftar masuk pada Feb 2025
Business traveler
11 ulasan
10/10
Outstanding
Disiarkan pada 10 Mac 2025
The room was very satisfactory, the service attitude was particularly good, Manager Lin Guo was very considerate and upgraded the room type in advance. It was a very satisfactory business trip! And the hotel has a good view, with the night view of the Han River outside the window!
Teks AsalDiterjemah oleh Google
Jawapan daripada Pihak Penginapan: 【機器人送物】【全能歡小朋】【免費健康熱早餐】嘻嘻~~~盼星星盼月亮,終於盼到客官大大的五分好評,感謝你選擇武漢礄口古田希爾頓歡朋酒店。你的滿意是我們最大的動力,我們歡迎您在不久的將來再次光臨我們酒店,並繼續為我們提供寶貴的意見與建議!——閃亮的歡小朋