Silu Tiansi Hotel

Silu Tiansi hotel is very nearby the Wuhan premium shopping outlets and also close to the subway train station. It’s our first time of staying in this hotel. Friendly hotel reception! That Hotel provides with a free one way shuttle service either from the hotel to the Tianhe International airport or pickup up from the Tianhe international airport to the hotel. At the common hall, the hotel is fully decorated with Chinese new year festival celebrations. My kids love the pay ground at the level level six/seven where it’s equiped with kid-friendly facilities.

This hotel is extremely convenient, being very close to the airport, which made our travel much easier. At the beginning of our stay there were a few issues and we had to change rooms twice, but the customer service was excellent throughout. The staff were patient, responsive, and genuinely helpful in resolving everything quickly. The amenities were a big plus the gym was well-equipped, and the free laundry service was very convenient. Breakfast was also a highlight, with a very good buffet offering plenty of options. Overall, despite the initial hiccups, the great service and facilities made this a very comfortable and enjoyable stay. Would happily stay again.

The hotel went above and beyond, offering a private transfer service from and to the airport, a super flexible late checkout, a very good breakfast spread. The bed was incredibly comfortable and the room very well equipped. I would definitely return and recommend to others. Couple (NZ/UK) travelling home from 3 month business trip around China

The hotel is very nice, feel luxury, it said near to airport, but it is 15km away. It provide airport pick up, but you need to make numerous call. They only provide sending to airport from 6am-8am. Metro just infront of hotel. Breakfast is reasonably good.

Clean & nice , room is very big

Godgoodgoodgoodgoodgoodgoodgodgoodgoodverygoodgood

No one to inform about afternoon tea Broken gum facilities

I had an okay time, the amenities where a bit off, the batteries didn’t work and it had a remote control toilet. It was very difficult to flush the toilet after use had to call room service to come fix it

Will I stay here again? Absolutely yes! It's flawless and by far the best hotel i have stayed in China and in my life. Firstly, when i stepped in, the front desk lady (小慧）was so friendly and patient to bribg me through the check in process smoothly and professionally. She patiently explained all the details and services available such as free meal services delivered by robot to room, free airport shuttle, breakfast timing and free laundry services. Secondly, when stepped into the room, the room was so modern, sparkling clean and hi-tech. There was no foul smeel and smoking smell. Fruits (banana and madarain oranges) and some snacks were provided for free. The curtain can be open or close eith a press of the button beside the bed. The warm pressure and temperature are just right and functioning well almost instantaneously. The toilet bowl is also high tech and equipped with sensor and remote control that can heat up your cold butt in cold winter and wash your butt after your business. Thirdly, there's a cute little robot that can accurately deliver meals to your roon! So cool! Lastly, the breakfast buffet was sumptuous and amazing. Also the best i have had staying in China. Many varieties from small xakes, pastries, dim sum, vegetables, noodles, rice, salad, tea leaves, coffee, fruits, yogurt, juices, porridge and etc. The dining ambience is also relaxing and nice although it will be perfect if smoking is disallowed there. Finally i also wish to extend my thank to the other frontdesk ladies who were on duty onthe night of 2 Jan 2024 and 3 Jan morning as they were also super friendly, polite and attended to my queries well. I offered a small tips of 10 yuan but they turned down as they insisted they are not supposed to accept tips. I am sad but still they are doing their job professionally and i am impressed. ❤️💜💖💙💛💚🤍 Truely a 5/5 stars hotel. Thank you.