Hotel berhampiran Berghalde Gouley, Wurselen

酒店各個方面都可贊：房間麪積適中、房間乾淨整潔舒適，單床麪積也很大，床墊特別舒服，感覺休息的特別好。早餐尚可，畢竟歐式早餐就是比較簡單。洗漱用品品質也很好。前台接待員很好。希爾頓集團的服務還是非常不錯的。推薦！

I stayed here, with my brothers, for 4 nights/5 days to meet up with 2 other brothers and family/friends. We had an excellent stay, made even better by the service of Nina and Marcus who were very, very helpful, friendly and NOTHING was ever a bother, especially Nina. They are an absolute assett to this hotel and I hope the hotel recognise this. Everything else within the hotel, including staff, accomodation and facilities were great. Nice (small) pool outside, within walking distance of the town centre (20 mins approx) Danke Mercure Europlatz

I spent three nights at the Hotel Regence, Aachen, in March 2024. I took a Queen Room on the fourth floor, which was fine for a short break. The multi-lingual staff were excellent, attentive, engaged and professional. Although the hotel does not offer an evening restaurant service, the staff recommended an Italian restaurant in town for supper. The hotel breakfast buffet was superb. Wifi is available throughout the hotel. I would happily stay in this hotel again.

I have stayed in this hotel quite a number of times and consistently the quality of my stay has been high. This time was no exception. The staff was very friendly and helpful. The room and the bathroom were spotless and had everything I needed. The WiFi was complimentary and worked really well. The signal was strong and stable. There was one thing that I'd like to see changed though. You need to register every day, but the login process is confusing. After you've agreed to the terms and conditions and clicked on the button to get the free WiFi, another window pops up and it wants to know things from you. This is however not needed to sign up for the WiFi and seems to be purely for marketing purposes. By clicking on the right link, you can skip it. The room was not all that large, but the space was definitely adequate. There was more than enough space for my clothes and other things. The water boiler plus complimentary tea and coffee was convenient, just as the very large safety deposit box that easily fit my 15” laptop, plus other belongings. The work desk was small and especially with a regular chair, not suitable to work at for a longer period of time. The TV was small and had a limited set of channels, but that was not so relevant for me. A detail, but really useful, is that there are sufficient power outlets and at the right place. This makes it very easy to charge your devices. The bathroom was on the small side, but fully functional and the water pressure from the showerhead was more than sufficient. Only minor thing that I've noticed in the past too, is that it requires some engineering creativity to keep the showerhead in the right position. This should definitely be improved. It is annoying and unnecessary. Last, but not at all least, was the breakfast buffet. I really enjoyed it. This is mostly a continental style buffet, but with an amazing amount of choices, including various types of fresh and very tasty breads, yoghurts, fruits, cheeses, juices, cereal, etc. This is a great example to other hotels how to serve a healthy, yet delicious breakfast.

Excellent! We arrived a little early but it was no bother and we were checked in swiftly by a very kind and professional receptionist; she was very helpful too with a great sense of humour. The rooms are very nice, big and clean and the bathroom is big, with a choice of shower heads and a separate bath. The breakfast buffet offers A LOT of options and I was impressed, it would have been perfect if they’d have served vegetarian sausages but that’s me being incredibly picky. Check out was swift plus you can also check out online or leave your keys in a drop box. There is ample parking and the location is very good as you are just off the motorway between Belgium and Germany. We booked directly with them so they offered us a little treat which was super nice. I thoroughly recommend this hotel; the parking, rooms and staff are very, very good!

This is a very nice place and probably we would stay again. It is in a historic building and that comes with certain quirks. The biggest thing to know is it’s not for people who are physically limited. You don’t park near the entrance and there are no elevators to the room. Everything has steps and there is no assistance offered, so unless you get a ground floor room you are toting your bags up the narrow steps. We are fully able so it wasn’t a problem. The grounds are gorgeous and the staff generally very nice and helpful. It’s a bit odd though as it combines high luxury with low frills, such as no help with bags. They seemed a bit understaffed. The food is great but expensive if you dine in. Not unreasonable for the food but high for every day dining. Overall the stay was very good but a bit on the expensive side. One oddity was we wanted to stay an extra night ( we emailed a few weeks ahead and got no reply) and when we inquired as we checked in were told they had a room but they couldn’t book us at the front desk we had go online. We decided to move on.