Ulasan Magnotel Hotel (Wuxi Xibei Xinjiekou)

I've stayed here several times, and each time, finding my way around is like a maze. The cleanliness is only average, and the service definitely needs improvement. This morning, I was pricked on the leg while sleeping, only to discover a dried rice grain on the duvet cover. When I brought it up with the front desk, they asked why I hadn't mentioned it sooner. It's not as if I can examine the duvet cover with a microscope the moment I check into the room, is it? I was merely reporting the issue, but they acted as if I were trying to claim compensation. Furthermore, when I checked out just over half an hour late, the front desk staff was quite rude and insisted on an extra charge.

The young lady at the front desk was incredibly helpful. She patiently offered excellent recommendations for local dining and entertainment, and the surrounding area itself is very pleasant. Our room was spotlessly clean and tidy, the lobby had a wonderful aroma, and the facilities felt quite new. Overall, it was a fantastic stay, and we'd absolutely return!

Instead of facing the May Day crowds, I chose Wuxi to learn horse riding. The equestrian center was only a few kilometers from the hotel, and given that it's a Jinjiang brand, I opted to stay here. Overall, the service was quite good, and the environment felt peaceful. Transportation mainly relied on taxis or driving. A nice touch was the robot delivery for takeaways, and key card access to guest floors provided an added layer of security. My only minor critiques: The window in our audio-visual room was partially obstructed. While this was disclosed during booking and is common for this room type (and it was still great for watching movies with the AC on, so it wasn't stuffy), it's worth noting. Also, I observed many families with kids, but the hotel didn't provide children's toothbrushes or slippers. It would be beneficial if they could stock a small supply. Breakfast was a tad simple, and during peak times, the replenishment seemed to struggle a bit. Despite these few points, I was generally satisfied and would definitely consider staying here again.

Cleanliness: Spotless. Facilities: Modern and well-maintained. Service: Excellent, very friendly and welcoming. Location: Excellent, with plenty of local eateries and supermarkets nearby, making it extremely convenient. Free parking is a big plus. Breakfast was plentiful, and the freshly made soy milk was particularly delicious! They also have a fitness center, which is a fantastic amenity.

Satisfied with the stay, it was pretty good.

Excellent! The hotel is spotless and well-maintained, and the staff are incredibly friendly and helpful. I'll definitely choose Bai Yulan Hotel again for my next stay. Its location is super convenient for dining and getting around, with fantastic transportation links. I highly recommend it for both business and leisure travelers.

I stayed here for a business trip. The hotel's ambiance was wonderful; it felt brand new, as if it had just undergone a renovation. The breakfast spread was also incredibly generous. I would definitely choose to stay here again when I have the opportunity. Absolutely fantastic!

The room was spotless, and breakfast was excellent. Housekeeping was thorough and timely. The front desk staff were incredibly friendly and welcoming. I had a very pleasant stay here for my business trip and would definitely recommend it.

The front desk service was excellent; the young lady working there was particularly warm and welcoming. It was my first time staying, and I found the overall atmosphere to be wonderful. The lobby had a fresh, pleasant scent, and the room was clean. The laundry room was very convenient and even had an iron. Highly recommended! 👍

I had the pleasure of staying at the Magnolia Hotel. As it was during the Spring Festival, the hotel's decor was wonderfully festive. They had also prepared a generous spread of snacks and fruits, along with an unlimited supply of water. The room itself far exceeded my expectations. It was surprisingly spacious, featuring a comfortable sofa and coffee table. Furthermore, the bathroom was impeccably clean, and the shower area was quite large. To top it all off, I even received a gift upon check-out! Huge thanks to the hotel for their incredibly thoughtful service!

All the hotel staff were incredibly warm and welcoming. The front desk service was attentive and highly efficient, and the housekeeping staff were also very friendly. The room rate was very affordable, offering excellent value for money. Our room was cozy, spacious, clean, and tidy. Breakfast was varied and plentiful, and parking was free. I was very satisfied with my stay! The lobby also thoughtfully provided complimentary coffee and herbal tea.

The stay was largely acceptable until the very end. Due to a slight delay in checking out, the housekeeper, right in front of me, rudely blurted out, 'What the hell? Weren't you supposed to check out at 2 PM?' Excuse me, but I had already informed the front desk earlier that I needed a late check-out and an extension. This is clearly an internal communication issue on your part, and if you have any complaints, you should take them up with your supervisor! This is the first time I've ever given a negative review to an individual staff member, and I will definitely not be staying at this hotel again!

The hotel looks relatively new. Upon entering, the front desk staff were incredibly warm and welcoming. The lobby is bright and has a pleasant, not overpowering, aroma. They even offered red date tea and barley tea, mentioning it was to help guests warm up in the cold weather. Breakfast was abundant and varied. A nice bonus: the laundry room on the third floor includes a dryer. The gym is well-equipped with standard facilities. I'll definitely choose this hotel again for my next business trip! 😀

I recently stayed at the Magnolia Hotel (Wuxi Xibei Xinjiekou Store) during a business trip, and it was an exceptional experience. Here's why: Convenient Location The hotel is conveniently located with easy access to major transport hubs. It's just 13.4 miles from Sunan Shuofang International Airport, making it very accessible for travelers. Although the nearest metro stations, Zhaqiao and Yingyuehu Park. Exceptional Service The 24-hour front desk service was always available to assist with any requests or inquiries, ensuring a smooth and comfortable stay. The staff were incredibly courteous and attentive, making sure all my needs were met promptly. Comfortable Accommodations The rooms were clean, spacious, and well-appointed with all the necessary amenities for a business traveler. The comfortable bed and quiet atmosphere ensured a restful night's sleep after a long day of meetings. Surroundings While the hotel is a bit of a distance from the nearest metro stations, the overall surroundings are pleasant and conducive to both work and relaxation. The serene environment and nearby parks provide a peaceful retreat from the hustle and bustle of city life. Conclusion Overall, my stay at the Magnolia Hotel (Wuxi Xibei Xinjiekou Store) was highly satisfactory. The combination of excellent amenities, outstanding service, and a convenient location makes it a perfect choice for business travelers. I highly recommend this hotel and will definitely choose it again for future visits to Wuxi.