Hotel berhampiran Express, Wyomissing

Wow...I was blown away when I read the other reviews posted on this site. Our experience was much different from those folks, who for one reason or another, did not enjoy their stay. We stayed here for two nights while visiting an area we moved from ten years ago. We have travelled the world and very few hotels compare to the level of comfort here. This Marriott was well planned and provides all the comforts of home. The room was awesome, very clean and comfortable. The staff were very friendly and accommodating.

Pihak hotel membenarkan saya mendaftar masuk tanpa mengeluarkan kad debit saya selama dua malam tetapi atas sebab tertentu apabila saya ingin menginap malam ketiga mereka tidak membenarkan saya mendaftar masuk walaupun saya sudah membayarnya dan berada di sana dua malam sebelumnya. Jika tidak, tidak mengapa. Mereka tidak mempunyai sarapan pagi atau perkhidmatan bilik tetapi mereka mengatakan bahawa mereka ada.

My husband & I booked a room & so did my daughter. The location was good for us & it was a quiet place. We were on the 4th floor. We liked that there were outlets to charge our phones & my watch. The room had a microwave, coffee pot, fridge, flat screen TV & an alarm clock. The bathroom had large counter space & a good stock of towels. The staff at the desk & those serving breakfast were great. We weren't in the room much since we were visiting family but the room really needed more light. There were only 3 lights in the actual room & they were not very bright. In contrast the bathroom lighting was very good. Also our room door screeched when we opened & closed it. I think the door needs an adjustment which I mentioned to the front desk staff. We have stayed at this Hampton a long time ago. The rooms have been updated since then.

去的時候下雨，酒店位置很好，周圍安靜，也有購物中心，早餐也不錯，廚房有咖啡，屬於在雷丁性價比很高的，好評！

Broken promises. Booked for a soccer tournament weekend based in the availability of a pool. No pool.available and no laundry facilities available either. Only room available was a queen with a pull out couch. Cue the sad trombone music on this one. I knew I should have stuck to Hilton products.

HIDDEN CHARGE ALERT! Despite this hotel has a very large parking lot like any other midlevel where you would expect parking to be included in the price of the room. This hotel, though, will charge you $3 per day for parking. THERE ARE NO SIGNS IN THE LOT INDICATING THAT THIS IS PAID PARKING, NOR ARE THERE ANY SIGNS IN THE LOBBY. This is a DECEPTIVE practice and they will not tell you about this charge unless you ask. I noticed this in a review and asked about it up front. which is when we were told that yes, they do charge for parking. Please don't take this charge out on the staff, obviously this is a decision from management who doesn't care about being deceptive to their customers, and the front desk staff was very helpful when we inquired about it. Having said that, let's start with the good: All interactions with the front desk staff was professional and courteous. They were polite and responsive and resolved any of the concerns we had. Our room was clean and had a large bathroom with a large walk-in shower. And other than the despicable parking issue, there wasn't any serious red flags. However, this hotel does not live up to the expectations I had of a Marriott property. First, our room (king bed) was unusually small for a mid-level brand, I've stayed in economy hotels which were much more spacious. The window had multiple fingerprints on it and there were places that the wallpaper would have benefited from being wiped down. Aesthetically, wallpaper was misaligned. Again, none of these are deal-breakers, but it felt like the owner/builder was more interested in cutting corners than providing a great customer experience. Our bed wasn't comfortable, but this is contingent on personal preferences. It wasn't old, worn or damaged, it just wasn't comfortable to us. A few more pillows would also be nice. The swimming pool wasn't unusable but it was visually obvious that it was in need of a good cleaning and general maintenance. The pool appeared to lack circulation and the floor of the pool was discolored. Probably was still safe, but chemical treatment is only part of the answer. Breakfast was mediocre at best. The cereal dispensers contained cereals that were different than the labeled product. Coffee (from airpot dispenser) tasted stale and old. And they close breakfast at 9:30 on a weekend. In better hotels, when they are preparing to close breakfast the host/hostess comes around to let everyone know. Not here. 9:28 and they were already taking stuff down. Would have loved the opportunity to grab a waffle (when I made my first trip, there were lots of people in line), but by 9:30 the irons were turned off and the mix was closed up. Aside from the parking issue, I would have given this hotel a strong ”3” rating. But when you add that to everything else, it is clear that this hotel has earned a lower rating. It saddens me to rate a Marriott property less than a 4, but the hotel earned the rating which I pro