Hotel berhampiran Wytheville Community College, Wytheville

Called ahead to see if their pool was operating as this is important for our son. Was told it was working but when we got there was then advised it was out of order for 2 weeks. The room is needing upgrades; furniture dirty and rickety. Bathroom floor was soiled and needed mop. Carpeting looked dated and had stains on it. AM breakfast was a joke. The ham was dried up, there were few offerings and there was a server behind a series of tables that block your view of what was available in the refrigerators. Have stayed in many Choice hotels but was disappointed in this one. The beds were comfortable but the cold air leaking around the heating unit in the room, made it challenging to keep the room warm. Location on a hill could have been a factor on this windy day.

Room was clean, bed was comfortable. Each bed has 3 good pillow and shower had good pressure with water that got hot enough. No bugs

First night of a road trip and had pre-booked a room with our Marriott account. Usually have great experiences. Not this time. First clue was only 4 cars in the parking lot upon our 6pm arrival. Second clue was when we got to our 3rd floor room. Very odd layout, couldn’t watch television from the work desk. Moldy grout around tub and soap holder. Room looked like it was still in the 70’s with orange carpet, pale blue bed skirt and large useless wood piece holding a television. That really is a cosmetic issue, but hearing about recent renovations, I would have thought a better upgrade would have occurred. Except for the bathroom, the room was fairly clean. So after a great dinner in the downtown area, we returned to our room and prepared for bed. While my husband was brushing his teeth, someone attempted to enter our room. Door handle rattled, shadows seen at bottom of the door. Kept us awake and on guard all night with deadbolt, manual door jam and other furniture blocking the door. It could have been another traveler at the wrong room door, but with only 7 cars in the parking lot……Why would the hotel put travelers so close to each other? There are other Properties, closer to downtown that appeared to be newer and nicer. Would not stay here again.

前台職員非常禮貌，對客人的需求很樂意幫助； 早餐區域非常整齊清潔而且選擇多，尤其是有自制夾餅機，非常滿意