Ulasan Ibis Hotel (Xi'an Bell Tower East Street Branch)

A great location and very helpful staff. The breakfast was great and the laundry service was very helpful!

Not a good option for the price bracket, much better Hotels available near this, the hotel was not clean and smell and dirt everywhere, thought not Ibis group (may be duplicate?) only ok was the location and room- rest ALL only bad as experienced, stayed for a day with family. no proper cleanliness even food area, selection of food was bad.

Hotel is good! Great location. Receptionist don’t speak English! However we managed it! Good choice!

Good location between two subway stations. Breakfast is ok, room was small but enough for just sleeping, very friendly frontdesk staff.

Excellent location and very helpful staff. The hotel serves good breakfast in the morning. I will stay again

Good room. Big and clean. The receptionist doesn’t speak english but was anyway very helpful.

Location is good. Hotel room is super small but clean. It's acceptable when traveling alone. As a couple it might be too small. For the price you would probably find a better hotel but it's not bad either. There is no breakfast buffet, instead you'll get a quite mediocre breakfast delivered to your room by a robot. Since the staff can't speak English and due to some delays it took me a full hour and plenty of own initiative to get my breakfast. Also at 6 am there was some guy shouting stuff regarding COVID Tests with a megaphone.

The services is excellent but the cleanliness have to be improved. I booked for non smoking room but I still smelt the smoke. Hotel package tour is cheaper than buy from the application .

Best Customer service....super friendly. The room was clean the bed was good as well better than what i expected.Robot service was pretty dope too. Good Wi-Fi and free coffee. Overall i would definitely recommend this place to a friend.

The location was ideal since it’s located in central Xian. Very good if you want to go out at night to view the bell tower and also loads of bars and restaurants

Location was good enough, though distance from some of the more interesting places in Xi'an's city center. Metro stop is a 5-10 minute walk. Hotel was comfortable and service was acceptable.

Nice stay.

設施：房間寬敞明亮 設施算比較新，紗窗不嚴，好在有蚊香，門口台階沒有坡道拉行李箱費點勁，客房網絡太卡，看電視卡的少看三分之一劇情 衞生：整體衞生乾淨，布草潔白，早餐中規中矩，偶爾看見小飛蟲 環境：不吵，出門地鐵700米有點遠， 服務：大部分客房服務員態度好，前台服務好，離店送了小禮物，其他都很好

位置不錯，距離地鐵幾百米，到哪都方便，不用打車很省錢，走廊地毯舊點，但房間衞生還行，洗手液洗髮水的氣味很好聞，服務熱情規範，衹是早餐一般，住了四天大姐每次都説名單上沒我們，也不和前台去核對，我衹能翻協程訂單自證清白。現場其他客人也反映有這個問題，説明流程脱節了，望改善。