Ulasan Jinjiang Inn (Xi'an Yuxiangmen Metro Station Qingyang Building Muslim Street Store)

Jawapan daripada Pihak Penginapan: Dear guest, Thank you for your feedback. We are sorry to hear that your stay with us did not meet your expectations. Regarding the cleanliness issue and the old rooms, we apologize for the inconvenience caused. We are constantly working on improving our facilities and will take your comments into consideration for future renovations. As for the check-in issues and delayed room cleaning, we understand your frustration. We will review our procedures and make sure that such incidents do not occur again in the future. Regarding the water drainage system, our maintenance team will immediately look into this problem and take appropriate measures to resolve it. We value your opinion and hope that you will give us another chance to provide you with a better experience. If you have any further suggestions or concerns, please do not hesitate to contact us. Best regards,

Jawapan daripada Pihak Penginapan: Hello! Thank you very much for your support and all aspects of the hotel recognition, we can do everything for each guest to bring a different holiday experience, see your satisfaction and affirmation, we are really very moved, we will continue to work hard, always ready, you are ready to come back.

Jawapan daripada Pihak Penginapan: Dear guest, thank you very much for your review of our hotel. We are very pleased to hear that you are satisfied with our staff and service. At the same time, we are very sorry that you are not satisfied with the lighting in the room. We deeply realize that this is our own problem, and we will take measures to improve as soon as possible.Our hotel has been committed to providing guests with a comfortable and warm accommodation experience, but we did not meet your expectations during this stay. We will carefully analyze the reasons and strengthen training to ensure that similar problems do not occur again.In response to your question, we have taken measures to improve the room and add lighting equipment to make the room brighter and more comfortable. We hope you can visit our hotel again to experience our improvement.Thank you again for your feedback. We will continue to provide quality service to our guests and let you feel our sincerity and care.

Jawapan daripada Pihak Penginapan: 看到親的評論我的心情久久不能平復，很抱歉給您帶來了不好的入住體驗，所有的美好都抵不過您得滿意，對於您在酒店入住期間的經歷，我們深表遺憾，您反映的問題我們第一時間會反映給相關部門，第一時間進行整改，小錦會再接再厲的

Jawapan daripada Pihak Penginapan: 尊敬的客人： 非常抱歉聽到您對我們住宿條件的不滿評價。我們深知房間較小給您帶來了不太舒適的體驗。但我們一直努力在價格和地理位置方面為客人提供最大的便利，價格的實惠以及臨近地鐵的優勢，也是希望能在一定程度上彌補住宿條件上的不足。我們會認真對待您提出的問題，未來會努力改進住宿條件，爭取為每一位客人提供更優質的服務和更舒適的環境。再次為給您帶來不好的感受致歉，期待有機會能讓您看到我們的進步和改善。感謝您的反饋！

Jawapan daripada Pihak Penginapan: 您好!非常感謝您對酒店的支持和各方面的認可，我們所能做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的非常感動，我們會繼續努力，時刻準備着，您隨時回來。

Jawapan daripada Pihak Penginapan: Thank you for your comment. Welcome to Xi'an again.

Jawapan daripada Pihak Penginapan: 感恩您的好評！我們會以更高的標準來維護環境衞生，增添設施，保障停車方便，豐富周邊配套，讓服務周到熱情成為我們永恆的追求，期待再次為您服務!

Jawapan daripada Pihak Penginapan: Dear guests, thank you very much for your praise of our hotel, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip!

Jawapan daripada Pihak Penginapan: Thank you for your comments, Xi'an welcomes you again

Jawapan daripada Pihak Penginapan: We are very sorry to bring you a bad stay experience.We will report the problem you raised to the relevant departments,make rectification as soon as possible,and strengthen the training of employees.

Jawapan daripada Pihak Penginapan: 寶，收到您這滿是誇讚的好評，我們團隊都樂開花啦！能讓您吃得開心、住得舒心、玩得順心，就是我們最大的成就。從您踏入的那一刻起，我們就立志要給您最好的體驗，從整潔的環境到齊全的設施，再到貼心的服務，每一處細節都是我們滿滿的心意。前台小夥伴得知您的表揚，更是幹勁十足，立志要把這份熱情延續給每一位顧客。您的認可就是我們前進的動力，期待與您的再次相遇，我們一定會做得更好！

Jawapan daripada Pihak Penginapan: 尊敬的賓客，感恩您的高度讚譽！酒店選址於此，旨在為四方來客打造便捷出行的理想下榻之處，鄰近老城與火車站，公交站點近在咫尺，皆為您的旅途鋪就暢達之路。豐富的早餐與周邊琳琅的小吃，是我們為您精心準備的美食盛宴，願能滿足您多元的味蕾需求。而始終以熱忱與專業詮釋服務真諦的前台團隊，更是酒店的一抹亮色。您的滿意如春風化雨，滋潤我們不斷奮進。翹首以盼您的再次蒞臨，我們必以更卓越之姿，伴您度過每一段難忘的酒店時光。

Jawapan daripada Pihak Penginapan: 尊敬的客人，非常感謝您對我們酒店的點評，我們非常重視您的反饋。對於您在入住期間遇到的問題，我們深表歉意。我們的設施確實存在老舊的問題，床頭桌子裂開和地板翹起來的情況我們也已經注意到了。同時，我們也非常抱歉您在衞生方面的體驗不佳，我們會加強對床單、被子等物品的清潔和消毒工作，確保每一位客人都能享受到乾淨衞生的住宿環境。關於您提到的紙巾問題，我們會盡快調整紙巾的位置，確保客人在使用時更加方便和衞生。同時，我們也會加強對服務人員的培訓，提高服務質量，確保每一位客人都能感受到我們的誠意和關懷。最後，再次感謝您的反饋，我們會認真對待您的意見和建議，不斷改進和提升服務質量，希望您能再次光臨我們的酒店，我們將竭誠為您服務。