Hotel di Dataran Nanmen (pusat bandar), Xi'an

First and foremost, we would like to thank the hotel staff for the pleasant stay. Ms Tao Zi, Ms. Jing Jing and their colleagues at the reception desk were friendly and helpful. Ms. Yi Gai Li and her colleagues at the breakfast and high tea restaurant were warm and friendly. Appreciate all your wonderful service and warm welcome. When I booked the hotel, I just wanted a clean, value for money with a good location hotel. We booked 2 rooms for 6 nights in Dec 2024 at CNY425 per room per night, inclusive of daily breakfast and high tea. Food: Simple breakfast and high tea, but good enough to warm our stomach to start our day. Coffee was better than expected (I thought it would be 3 in 1 type), the breakfast consist of fruits, salad, noodles, rice, porridge, bread, etc. Tea break has some simple snacks like portuguese egg tarts, mochi, mini cakes, cookies, fruits, chinese tea and coffee. Room: There were no connecting rooms, but we were allocated nearby rooms. We had clean white towel and sheets. The toilet and sink were clean, but if you're staying with friends it's a bit inconvenient due to lack of privacy. Although there are doors for the individual toilet and shower stalls, it would be better to have another door at the entrance to the changing area just before we enter the shower stall. This is a minor issue as we are more conservative. Tour bookings: The hotel has staff that assist with daily tour bookings, thus it was very convenient. We booked our day trip to the Terracotta Warrior and the coach came to pick us up at the hotel. I would suggest that you spend the extra CNY 298 per pax to watch the performance, it was worth it. Overall we had good night rest and enjoyed the stay. Thank you again to the hotel for exceeding our expectation.

Our stay at Hesu Designer Hotel was absolutely lovely! The hotel is beautiful, with a great location near the center, making it convenient to explore the city. The rooms are spacious and comfortable. What truly stood out was the exceptional hospitality. Everyone at the hotel was incredibly nice and friendly, going out of their way to help us despite the language barrier, as we don’t speak Mandarin. A special shoutout to the front desk team and to Xiao Wang, who assisted us throughout our stay. The team made us feel so welcome, always offering us coffee and making sure we were comfortable. At the end of our stay, they even surprised us with a lovely gift (picture). The hotel also provided fantastic recommendations for attractions and restaurants, which made our trip so much easier and enjoyable. Highly recommend this hotel for anyone visiting Xi’an!

Took a second to place the lobby (it’s really just elevators), as soon as I got up to Reception I was very impressed. It’s gorgeous, it smells nice, my room was beautiful with an even better view. The location was why I booked this hotel. A perfect spot within walking distance to many city sights. All the extra bundles were worth it, too, highly recommend the late night noodles. And the staff were very friendly: 小徐 (Xiao Xu) and 小胡 (Xiao Hu). My Chinese isn’t the best, but a translator app is all you need.

The hotel's convenient location makes it an excellent option for travelers. The complimentary shuttle service to and from the airport is incredibly helpful, and the free laundry service is a thoughtful amenity for guests. These conveniences will surely enhance any stay, making it a fantastic place to consider! While the breakfast provided a diverse range of options, and I appreciate the thoughtful decorations for my anniversary trip and the complimentary room upgrade, the only aspect that fell short of expectations was the absence of an automatic toilet bowl. I would like to express my sincere gratitude to Queen (舒洁），小宋（志洋），子方for their gracious hospitality and exceptional service.

Penginapan ini terletak di lokasi yang baik di tengah-tengah Xi'an, berhampiran dengan tembok bandar Xi'an dan berhampiran MRT Yongningmen, hanya 3 minit berjalan kaki. Ketika kami tiba, terdapat 2 tin minuman alu-aluan, jus oren dan jus plum, kepakaran Xi'an. Kakitangan memberikan perkhidmatan yang baik dan membawa kami memanggil teksi untuk pergi ke Makam Qin Shi Huang. Tambah-tambah bila balik nanti ada cenderahati untuk anda juga. Keseluruhan bilik bersih, boleh digunakan, sesuai dengan harga.

We stayed 5 nights at the hotel. They served delivious breakfast with a good variety. The location of the hotel was good, easy access to the Muslim Quarter, Bell Tower, shopping malls and train station. The staff were friendly and helpful. There were restaurants and shops outside, both at the right and left of the hotel. There is one pastry shop at Lian Hu Lu selling freshly baked and delicious pastries. It is a must try. The staff of the shop were friendly too. The people we met in Xi'an were friendly and helpful, especially when we needed directions. We enjoyed our stay and had a good time in Xi'an.

One of the best hotels we've stayed in during our two week holiday in Qinghai/Gansu provinces. Beautifully furnished with extremely comfortable bedding. Most importantly, they have heating and air conditioning. One issue is the windows do not close tightly, you can hear traffic sounds from the road below. Reception staff get mixed reviews. Most are friendly and helpful but there are a few ladies who were very unpleasant. When I asked for creamer for the complimentary coffee in the lobby, it was rudely handled with a shitty face. The night shift staff does not even greet you when you come in. The best crew is actually the breakfast ladies and housekeeping. Location is ideal, a 5 minutes walk from a mall and the subway to line 5. 20 minutes walk to Xi'an museum and mini goose pagoda park.

The staff is friendly and helpful. They helped to reheat food, book museum tickets, travel advice, etc. Cleaning is good. Breakfast is good. They offered free afternoon tea. The canteen can overlook Bell Tower while eating. Hotel is only 10m opposite to the metro Bell Tower station, very convenient. Defect is 1. Can smell cigarette through the central air conditioning 2. The fridge in the mini bar is not cold. Can't be used to store fruit or chilled food. The staff offered to store in the kitchen fridge. Not so convenient.

Stayed here for our Xian trip. Hotel was modest but adequate. Staff did not speak english but we used the translator apps so that was not a major issue. Room was big and comfortable. Self-Service Laundry is available. Halal restaurants are available along the streets. Location is near to the Lumoushi Pedestrian shopping alley and about 15 mins walk to the Huimin Muslim Food Street. Very close to the metro station. A special mention to our housekeeper Ms Xiaoxiao at Level 8 for keeping good care of our room and the other staff for their warmth service.

Fantastic 4 night stay! Perfect location a few minute's walk from Zhonglou MRT Exit F, there are escalators so no need to carry luggage up any stairs. Hotel is walking distance from the Bell Tower, Drum Tower, City Wall Yongning Gate, Huimin Street. Lots of yummy food nearby. The cleaning aunties were very friendly, and front desk staff very helpful :) Room was clean and comfortable, I had a great stay.