Hotel di Xijing Hospital/Tonghua Men, Xi'an

The hotel is located right next to the city walls, offering an elegant and unique atmosphere. The rooms are clean and comfortable, featuring smart toilets. The service is attentive, though the parking lot is quite a walk away. There's no elevator in the hotel. Due to the season, some items listed on the platform, like bathrobes and snacks, were not provided.

This hotel was recommended by a friend when I was out traveling. The environment is very good and everything in the room is new. I asked the front desk to help with the wake-up service for my train ticket at 6:00 in the morning. The wake-up service was very punctual and the service was very good. It is also very close to the subway entrance. Five points!

The room is very clean, the hotel environment is also very good, and it is very close to the subway station. It takes two steps to get to the hotel. The front desk lady is also very good and very warm. It is also very close to the scenic spot. It takes two stops to take the subway to the clock tower. Go to Datang Everbright City. It is really convenient to live here if you are traveling. It is also very convenient to go out to eat. It is recommended! ! !

It is very close to Xijing Hospital. I always stay here when I go to see a doctor. It is very convenient to go to the hospital. It is very convenient to buy clothes. Northwest Commerce is next door, and it is also convenient to have breakfast in the morning. Miss Zhang at the front desk is very friendly and helpful! The room was cleaned very well, recommended! Recommended! recommend! It’s really a good experience! I have stayed in this hotel for several times. The front desk and the housekeeper are very enthusiastic. The room is very clean, the bed is comfortable, the air conditioner is very powerful, the WF is very good, and it is very convenient to travel. It is very close to the subway entrance and the location is very good. There is a subway station at the door and the transportation is very convenient. I give it a five-star rating for this reason. I introduced a friend to book a room and he also thought it was very good and cost-effective. A few steps down is a place selling various snacks. There is also a shopping mall a little further ahead. It is convenient to buy anything. It is close to the subway entrance and it is also convenient to go to various attractions. Recommended! recommend! Recommend the front desk lady Ms. Zhang

## Location Excellent location! The hotel is directly opposite Exit A of Changlemen Metro Station, which was one of the main reasons we chose it. It's incredibly convenient for visiting major attractions like the Bell Tower and Big Wild Goose Pagoda. ## Facilities The room was very spacious, and the bed was huge. It comfortably accommodated one adult and two primary school children. We were very satisfied with the comfort level. ## Cleanliness Acceptable. ## Service The lady at the front desk was very helpful and answered all our questions, though she could have smiled a bit more. However, the gentleman who assisted us when checking out on our last day was very enthusiastic and warm. ## Areas for Improvement The hotel's airport pick-up service is outsourced to a travel agency, and the vehicles don't exclusively transport hotel guests. This meant our originally 50-minute journey from the airport to the hotel took a full two hours due to dropping off other passengers, which was a very disappointing experience. The airport drop-off service is also charged (30 RMB per person) and similarly outsourced. For a group of three, I'd strongly recommend taking a taxi yourself; it costs about 95 RMB, ensures you're on time, and you won't have to share the ride. During peak breakfast hours, there was often a long wait for cups. Additionally, when cleaning table mats, staff would only pick up food scraps and give them a quick wipe with a cloth. If you're particular about cleanliness, you might want to wipe it again with your own tissue.

Accompanying parents to seek medical treatment, very close to Xijing Hospital, very convenient, the room is very quiet, very clean, Service: The front desk staff is very good, the children who bring them take the initiative to give our children's toiletries.

I went to Xijing Hospital for a checkup and booked the room. The room was old and the carpet smelled, but they prepared milk and bread, which was very considerate. I booked for two nights. The first night, the room was opened to the elevator entrance. It was on a low floor. There was a platform outside the window. There were a lot of sundries, poor light, dampness, and mosquitoes. I felt super unsafe living alone. I didn't sleep much that night. I was still very scared after listening to the elevator noise all night. I got up early the next morning to change rooms. The front desk was very good. I only had three requirements: good lighting, high floor (for safety), and far away from the elevator entrance. This time they gave me a good room and I lived very comfortably. Unfortunately, I wanted to drink milk in the morning, but there was none in this room. I asked the room sir for it and she said there was none. I said I had drunk it yesterday, and she said there was none anyway. I didn't dare to ask any more. I don't know what the situation is. It's not a matter of how much money you have, but two different environments in two days makes people very depressed.

The service at Barcelo Hotel is excellent. Entering the hotel is like entering your own home. The front desk staff Xiao Zhang is very polite. The housekeeper serves tea and water. Tissues and other items that may be needed are placed next to the front desk in the lobby. Mineral water is placed everywhere for guests to drink at will. This is a rare service in domestic five-star hotels. It really treats guests like family members... The restaurant on the first floor of the hotel makes exquisite and delicious morning tea. The restaurant has strong business capabilities and considers customers. When you come here to eat, you can enjoy delicious food and bathe in friendly warmth. The hotel also has a drop-off service, and you can also call a taxi. Next time I come, I will still choose Barcelo. It is the home I look forward to on the journey. [Suitable for business, toiletries are very complete]

The room was spotless, the sheets were neatly made, not a wrinkle at the corners, and the attention to detail radiated the meticulous attention to detail of a professional hotel. The most surprising thing was the TV in the room! It connected to my phone and instantly projected the screen, with superb color reproduction. Lying in bed at night, I was greeted with complimentary water upon check-out. Not only could I hear the conversations in the hallway, but even the TV in the next room couldn't be heard. The windows were double-glazed, so even facing the street, I wasn't bothered by traffic noise. The curtains were made of thick velvet, and I slept soundly in the morning, completely uninterrupted by light or sound. Deep sleepers would call it a lifesaver! From the cleanliness to the amenities and every detail, I couldn't fault it. Whether you're on a business trip or relaxing on vacation, this place meets all your needs—it's reassuringly clean, the projection screen is fantastic, and the soundproofing is so good I'd love to stay here forever! I've already recommended it to my friends, and next time I visit this city, it'll definitely be my first choice! ✨

The environment is very good, the room is very exquisite, and it is very close to the subway entrance. Contacting customer service was also resolved in a timely manner. There was a short-haired hotel customer service lady who was very nice and helped us adjust the TV at night. Overall it was pretty good.