To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(738)
Positive reviews(712)
Reviews with photos/video(165)
Nice sea view(103)
Friendly front desk staff(61)
Classy environment(57)
Delicious breakfast(48)
Great swimming pool(24)
Would stay again(20)
Perfect for kids(11)
Close to beach(5)
Negative reviews(26)
Guocai
Deluxe Room (2 Beds)
Stayed in Sep 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on Oct 28, 2024
Location is facing the sea in a very quite seaside paradise. Food is great.
Response from Property: It is a great honor to leave you with wonderful memories of this trip. Looking forward to seeing you again in the near future!
Ivan_LCX
Deluxe Double Room
Stayed in Oct 2023
Business travelers
38 review
4.0/5
Very Good
Posted on Nov 20, 2023
Hotel is very well located, out of the island but really convenient for pick-ups and move to factories around. Quiet area, very clean and modern. The only down side is staff doesn’t speak english
Response from Property: Thank you for choosing Xiamen Marriott Hotel and giving you valuable advice. We will work harder to improve our service. Xiamen Marriott Hotel is committed to providing a comfortable and warm stay for every guest, and we will work tirelessly to do so. Welcome to stay again!
ZURIEL
Deluxe Double Room
Stayed in Apr 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on May 6, 2024
It was a great place to stay and I will come back
Response from Property: We will work harder to improve various services. We are committed to providing every guest with a comfortable and warm stay experience and strive tirelessly for it! Welcome to check in again.
JimmyDix
Sea-view Twin Room
Stayed in Jun 2022
Travel with friends
6 review
4.2/5
Very Good
Posted on Aug 22, 2022
our stay in this Hotel was a nice experience. Amenities totally fine. Also the service after we found something to claim about.
Actually this was the disappointing part: the room was clean and prepared but the a final check would have been fine. So they would have found some leftovers from the customer before and some damages.
But the claim was handled very fast. Communication only in Chinese also no problem, thanks to electronic translators.
But one disappointing thing I need to mention: the seating in the breakfast area: No idea what kind of system for seating during breakfast they had, but not to be able to find a place for 3 is a no go when there are plenty of big tables (>5persons) blocked by just a single person…
Response from Property: Thank you for choosing to stay at Marriott Hotel Haicang and sharing your experience with us. We will work harder to improve the services, wish you all the best and look forward to seeing you again in the near future.
Guest User
Deluxe Double Room
Stayed in Sep 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 31, 2023
larkin bucuo
Response from Property: 非常感謝您選擇入住廈門泰地萬豪酒店並用寶貴時間與我們分享您的入住體驗!
Ngoc Anh
Deluxe Double Room
Stayed in May 2023
Business travelers
9 review
5.0/5
Outstanding
Posted on Jun 24, 2023
Clean and tidy
Response from Property: 我們將更加努力的完善各項服務。我們致力於為每一位賓客提供舒適、温馨的下榻體驗併為此不懈努力!歡迎您的再次入住。
Weibaoshiye-lichenghao
Sea-view Twin Room
Stayed in Dec 2022
Business travelers
31 review
5.0/5
Outstanding
Posted on Apr 3, 2023
very good!
Response from Property: 非常榮幸這次旅途給您留下了美好回憶。祝您一切順利,期待在不久的將來再次與您在廈門泰地萬豪酒店相聚。
Baobaobeibei123
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
8 review
5.0/5
Outstanding
Posted on Feb 12, 2025
When I came to Xiamen, I stayed at the Marriott Hotel. It was very convenient to take the subway to the island and to Gulangyu Island. The beach was opposite the hotel. There were not so many people in the scenic area, and the children had a lot of fun. Lucy Zhou at the front desk was very enthusiastic and the breakfast was good. I had a good impression during my stay.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your thoughtful review. We have been committed to providing every guest with a home-like service, so that you can get complete relaxation during your stay. Your recognition of us is the greatest encouragement for our continuous progress. Xiamen Marriott Hotel Taidi looks forward to seeing you again.
Guest User
Deluxe Double Room
Stayed in Jan 2025
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 12, 2025
A very new hotel, opened around 2018, the hotel is well maintained, the location is quiet in a busy area, and the sea view is very good. After checking in, there was a small problem with the room, but the on-duty manager Lee Dong quickly solved it, which also left a good impression. It is recommended to stay here.
Original TextTranslated by Google
Response from Property: 感謝您在百忙之中抽出時間與我們分享您的入住體驗。感謝您對酒店服務、環境方面給予的好評,同時非常榮幸這次旅途給您留下了美好回憶。再次感謝您的光臨,我們期盼再次為您服務。
Guest User
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
4 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Location: The hotel is in Haicang District, not on Xiamen Island. The advantage is that the road is wide and relatively quiet. The disadvantage is that it is far from famous attractions and takes a long time to take the subway. But looking at the price + the newness and oldness, I think it is not a big deal to take the subway. The nearest subway station to the hotel is Haicang Business Center Station, which is a 15-minute walk away. There is also an Alohai Commercial Plaza nearby, which is not so desolate.
Hotel environment and facilities: Typical Marriott business style. Everything is good. I just wonder why there is no small tablet for mobile phones in the bathroom.
There are no charging piles in the hotel parking lot. I searched and found that there is a national grid charging station about ten minutes away by car. I think the hotel parking can also be improved. I drove out to charge and scanned the code to register at the hotel before going out. Then I had to register again when I drove back. It feels a bit troublesome. Of course, it may be a mistake.
Original TextTranslated by Google
Response from Property: 感謝您選擇廈門泰地萬豪酒店並提出寶貴的建議,我們將更加努力的完善各項服務。我們致力於為每一位賓客提供舒適、温馨的下榻體驗併為此不懈努力!歡迎您的再次入住。
Luobo222luobo
Deluxe Double Room
Stayed in Jan 2025
Family
13 review
5.0/5
Outstanding
Posted on Feb 6, 2025
A very good hotel. Recommended by a friend. My family was also very satisfied after staying there. They said they would stay here when they come to Xiamen next time. Marriott is a big brand and the price is not expensive. I recommend everyone to stay here.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好!感謝您對我們的支持和喜愛,願温暖晨風吹拂過您的快樂和幸福,願您的日子裏天天有陽光,花香滿園。祝您生活愉快!
Anonymous User
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
6 review
4.7/5
Amazing
Posted on Feb 4, 2025
The room is spacious, the facilities are good, the service is friendly, the price/performance ratio is good, and the breakfast is rich. The restaurant is a little cold, maybe because we have indoor heating in the north, but it is a little cold here without heating. Overall, it meets Marriott standards. Recommended.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,感謝您花費寶貴的時間給我們的反饋。很高興您在酒店度過了美好的時光。我們會和相關部門分享您的美好體驗。感謝您對我們酒店的信任和喜愛。給您帶來難忘的回憶才是我們值得驕傲的地方。我們每一位同事都期待您的下一次光臨。
Guest User
Deluxe Room (2 Beds)
Stayed in Jan 2025
Family
7 review
5.0/5
Outstanding
Posted on Feb 4, 2025
I checked out at 7am this morning and was in a hurry to go to Gulangyu Island. My phone was left in the hotel room. The front desk lady called me and told me about it. She also helped me get it and put it at the front desk. Thank you very much❤️❤️❤️
Original TextTranslated by Google
Response from Property: 尊敬的貴賓您好,感謝您光臨我酒店!也非常感謝您對酒店的肯定及評價,您的讚美是酒店全體員工前進的動力,我們會不斷努力,積極進取,以求將我們的服務做到最好!衷心的祝您一切順利,期待着您再次光臨本酒店!
Guest User
Sea-view Double Room
Stayed in Jan 2025
Family
7 review
2.6/5
Posted on Feb 10, 2025
The service is average. The concierge does not take the initiative to pick up guests and take luggage. There is no guidance for check-in. The service attitude of the front desk is average. The outdoor swimming pool has been closed recently. The facilities are old. It is not a room with a view, and there is a blockage. Overall, the experience in the Marriott system is mediocre. It may be because Xiamen is a tourist city, so there is a sense of fearlessness.
Original TextTranslated by Google
Response from Property: 我們致力於為每一位賓客提供優質的產品和卓越的服務非常抱歉給您帶來困擾,酒店已將您提到的問題反饋至相關部門並得到了積極的解決。我們將不斷通過完善和改進,用高標準的服務來對待每一位客人,盡力提供給大家最舒適的入住環境,帶來家的感覺。我們也會在接下來的工作中不斷提升,期待您的下次光臨
Guest User
Executive Double Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 26, 2025
I drove with my family from Shijiazhuang, Hebei to Xiamen. All the hotels along the way were five-star hotels. In fact, the hardware facilities of hotels of this level are not much different, but I was deeply impressed by the front desk service of Thai Marriott. When I checked in, the front desk manager Lola Zhang personally arranged a room for us. Seeing that I brought the elderly and children with me, she specially arranged a sea view connecting room for us. Lucy at the front desk immediately got a doll when she saw the child. She was very friendly. The child was also very happy to get the doll. It was so loving. Next time I come to Xiamen, I will stay at Thai Marriott!
Original TextTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您如此用心的點評。我們一直致力於給每一位賓客提供賓至如歸的服務,讓您在入住同時得到全然的放鬆。您對我們的認可是我們不斷進步的最大鼓勵,廈門泰地萬豪酒店期待與您的再次見面。