No 45, Changjiang Road, Chengzhong District, Xining, Qinghai, ChinaLihat Butiran Hotel
Lihat bilik yang tersedia untuk tarikh perjalanan anda
Kami Memadankan Harga
1 malam
Ulasan Tetamu
4.7/5
Cemerlang
3651 ulasan
Untuk menjamin ketulenan penilaian yang dipaparkan, kami tidak mengira purata sahaja. Sebaliknya, kami mengambil kira kredibiliti ulasan dan tarikh penginapan tetamu untuk menentukan penilaian akhir.
Ulasan yang disahkan
Persekitaran4.8
Kemudahan4.7
Perkhidmatan4.7
Kebersihan4.8
Tapis mengikut:
Atur mengikut:
Semua ulasan(3651)
Ulasan positif(3571)
Ulasan dengan gambar/video(675)
Sarapan pagi yang lazat(413)
Penyambut tetamu yang peramah(405)
Bilik yang besar(300)
Banyak kemudahan(149)
Hiasan yang cantik(116)
Terletak di pusat bandar(102)
Mewah(36)
Kolam renang yang bagus(31)
Ulasan kurang baik(80)
Pengguna Tetamu
Bilik King Klasik
Menginap pada Sep 2024
Pasangan
4 ulasan
4.7/5
Menakjubkan
Disiarkan pada 31 Okt 2024
Very nice hotel, the swimming pool was amazing. The gym was very clean. The room was hard to cool, it stayed warm even with open windows. Staff is friendly, but english is limited.
Terjemah
Jawapan daripada Pihak Penginapan: Dear valued guest,Thank you for taking the time to share your experience with us. We are pleased to note that you had a favorable impression of our hotel facilities, specifically the amazing swimming pool and the very clean gym.However, we sincerely apologize for the discomfort caused by the difficulty in cooling the room despite having the windows open. Rest assured that we will have our maintenance team investigate this issue promptly to rectify it and prevent such occurrences in the future.Regarding the language proficiency of our staff, we acknowledge your observation. We are indeed making continuous efforts to enhance their English language capabilities through regular training programs to ensure seamless communication with our international guests.Once again, thank you for your valuable feedback. We look forward to welcoming you back to our hotel in the future and providing you with an improved and more satisfactory experience.
Pengguna Tetamu
Bilik Superior Twin
Menginap pada Sep 2024
Melancong bersama rakan
22 ulasan
5.0/5
Luar Biasa
Disiarkan pada 14 Okt 2024
Very beautiful hotel with lovely staff. The girl at reception who spoke good English was particularly lovely, really enjoyed our stay here.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, we are delighted to hear that you had a wonderful stay at our hotel. Thank you for your kind words about our staff. We are always striving to provide the best service possible and your satisfaction is our greatest reward. We look forward to welcoming you back again soon.
Pengguna Tetamu
Suite Keluarga Bersambung
Menginap pada Sep 2024
Keluarga
5 ulasan
4.2/5
Sangat Baik
Disiarkan pada 5 Okt 2024
Good location and big clean rooms. We had the family connecting rooms and they were very convenient.
Terjemah
Jawapan daripada Pihak Penginapan: 尊敬的宾客:Thank you very much for your positive feedback! We are delighted to hear that you enjoyed our hotel's good location and big, clean rooms. The family connecting rooms are designed to provide convenience for families like yours.We strive to offer a comfortable and enjoyable stay for all our guests. Your satisfaction is our top priority. We look forward to welcoming you back again in the future.
Patricia Kane
Bilik King Klasik
Menginap pada Jun 2024
Pasangan
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 30 Jul 2024
Very helpful staff; super clean and modern; very nice pool and gym. We only had the breakfast buffet- mostly Chinese fare- good value if you are hungry!
Terjemah
Jawapan daripada Pihak Penginapan: Dear guests: Thank you very much for your stay and comments, thank you for your satisfaction. We will continue to work hard to improve guest satisfaction. We look forward to your next visit.
Pengguna Tetamu
Bilik King Klasik
Menginap pada Mei 2024
Solo
6 ulasan
4.5/5
Hebat
Disiarkan pada 7 Jun 2024
Very kind and courteous staff. The room is well equipped and has a good layout. Breakfast with wide selection of Chinese and Western options. Definite recommendation!
Only minor point is the cleanliness of the tables in the restaurant, especially the mats on the table and chairs could use a wash. Not the end of the world, but for a hotel of this class I would expect better.
Terjemah
Jawapan daripada Pihak Penginapan: 【Buffet】【Shuttle Bus】Dear guest, thank you for your stay and comments.I'm glad you had a pleasant stay with us.We are sorry about the mats on the table.We look forward to your next stay, we will be happy to serve you!
Pengguna Tetamu
King Superior
Menginap pada Mac 2024
Keluarga
1 ulasan
5.0/5
Luar Biasa
Disiarkan pada 20 Apr 2024
Everything perfect
Terjemah
Jawapan daripada Pihak Penginapan: 【性價比高】【有求必應】尊敬的賓客:您好,感謝您選擇西寧三榆大酒店,再多的廣告,不如大家的口口相傳, 我們重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的三榆之旅變得輕鬆愉快順心,期待您的再次光臨,祝 : 一切順利!
Michal Lukasz
Bilik Kembar Mewah
Menginap pada Mac 2024
Keluarga
33 ulasan
4.7/5
Menakjubkan
Disiarkan pada 2 Jun 2024
Nice hotel close to the central square where a shuttle bus from the airport have a stop. 10-15min.
Rooms very spacious and clean.
Terjemah
Jawapan daripada Pihak Penginapan: 【Room Spacious】【Shuttle Bus】Dear guest, thank you for your stay and comments.I'm glad you had a pleasant stay with us.We look forward to your next stay, we will be happy to serve you!
Matthew
Bilik Twin Mewah
Menginap pada Sep 2023
Melancong bersama rakan
10 ulasan
5.0/5
Luar Biasa
Disiarkan pada 29 Okt 2023
The room itself in the hotel was amazing and especially considering the price we paid. 10/10. There is a small convenience store next door at the bottom, which makes it easy to get essentials. There is a man, I didn't get his name. He was on night shifts at the front desk with glasses and was by far the most helpful hotel receptionist I've ever met. These things make me look back very fondly on my stay at Sanyu.
Terjemah
Jawapan daripada Pihak Penginapan: 【High Quality Service】【Large Room】【Breakfast Is Great】【Convenient Transportation】Dear customer:Thank you for your five points!Your satisfaction is our greatest motivation!San Yu hotel is situated in the heart of the city, just a 5-minute walk away from the central plaza. We also have Chinese and Western restaurants for your choice.The hotel also has a swimming pool and gym on the 6th floor.We will continue to work hard to make your next stay even better!We look forward to your next visit! We wish you a happy life!
Carly
Bilik King Klasik
Menginap pada Jun 2024
Pasangan
3 ulasan
4.0/5
Sangat Baik
Disiarkan pada 16 Jul 2024
Good location and view. Average breakfast.
Terjemah
Jawapan daripada Pihak Penginapan: 【City Center】【Swimming Pool】Dear guest: Thank you very much for your stay.It's a pleasure to bring you a wonderful time on your trip.Thank you for your advice, we will enrich the variety of breakfast.We hope to bring you a new stay experience next time, we will be happy to serve you
Pengguna Tetamu
Suite Keluarga Bersambung
Menginap pada Okt 2023
Keluarga
14 ulasan
3.0/5
Disiarkan pada 12 Nov 2023
The service was Ok. The breakfast was great. The rooms are clean and luxurious. Location was in the old part of town where restaurants arent plentiful. The killer to an otherwise good review was the central heating. It was so bad that at one stage the room temperature registered 30 deg celsius. The reception suggested I open the windows but it didnt help. I couldnt sleep at all and if you rent a room which put you out of sleep, how to give a good rating ?
Terjemah
Jawapan daripada Pihak Penginapan: 【Good Service】【Breakfast Was Good】Dear guest, thank you for your stay and comments.I am verry sorry to hear that you are not satisfied with your stay.Please accept our sincerest apologies. According to your feedback, We should have changed your room the first time.I hope this stay will not affect your good impression of Xining.Looking forward to your next stay .We hope you can enjoy your stay in XiNing next time.We wish you have a happy life and a good mood every day!
Chantal France
Bilik Superior Twin
Menginap pada Mac 2023
Melancong bersama rakan
11 ulasan
5.0/5
Luar Biasa
Disiarkan pada 8 Mei 2023
The hotel is splendid.
The welcome is very warm !
The staff is very kind, gentle and helpful.
The bedrooms are big and clean, the bed is really comfortable.
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for choosing us and providing support and love to the hotel. Your satisfaction is the driving force behind the work of all hotel staff, and the ultimate goal of our service is to make every guest feel at home. It is our honor to serve you, and all hotel staff look forward to your next visit!
Pengguna Tetamu
Bilik dengan Katil King Size Superior dengan pemandangan
Menginap pada Jan 2024
Keluarga
2 ulasan
5.0/5
Luar Biasa
Disiarkan pada 17 Feb 2024
very good
Terjemah
Jawapan daripada Pihak Penginapan: 【體驗極佳】【服務熱情】尊敬的賓客:您好,感謝您的入住以及對酒店服務的認可,我們將繼續保持高品質優秀的對客服務標準,竭力為每一位客人打造舒適温馨的入住體驗。再次感謝您的點評,真誠期待您的再次光臨!
PRAKASH RATNA
Bilik Twin Mewah
Menginap pada Apr 2023
Bisnes
59 ulasan
5.0/5
Luar Biasa
Disiarkan pada 19 Jun 2023
Great experience
Terjemah
Jawapan daripada Pihak Penginapan: Dear guest, thank you for your recognition of our hotel. We will continue to maintain and make persistent efforts. Every encouragement you give us is the driving force behind our perseverance. Wishing you a happy life!
Jawapan daripada Pihak Penginapan: 【賓客至上】【服務至誠】尊敬的客人,承蒙您的厚愛,留下如此真摯且詳實的好評。酒店一直以來堅守高品質服務與優質設施的標準,您的認可無疑是對我們莫大的鼓舞。未來,我們定會秉持初心,持續精進,不負您的期待,也誠摯盼望着與您再度相逢,續寫這份美好記憶。
Jawapan daripada Pihak Penginapan: 【賓客至上】【服務至誠】尊敬的賓客您好:非常抱歉沒能給您一次滿意的入住體驗,我們深表遺憾,請您接受酒店全體員工最真摯的歉意。關於前台服務欠佳的問題,非常感謝您的反饋。您方便的話,可以致電酒店值班經理告訴我們具體細節嗎?我們一定認真對待和反思。未來,酒店會加強對前台員工的培訓,包括服務意識、溝通技巧、業務知識等方面。建立完善的服務質量監督機制,對前台服務進行定期檢查和評估,及時發現問題並加以改進。成長的路上離不開您的支持和鼓勵,謝謝您的監督。另外,西寧是多民族地區,對於不瞭解清真文化的客人來説,可能會覺得不方便,但實際上這是文化差異導致的。清真食品在飲食文化中有着嚴格的要求,其製作、加工、儲存等環節都必須遵循伊斯蘭教的教義和規定。對於非清真食品,通常是不允許帶入清真餐廳或廚房進行處理的,這是對宗教信仰和文化傳統的尊重。不過,非常感謝您的建議,我們已上報至總經理處。再次感謝您的理解與支持。期待您下次入住,我們將竭誠為您服務!