Hotel berhampiran Xining People's Park, Xining

This is my 2nd time staying in this hotel. The female front desks were  so helpful. One of them help me carry my luggage to my room. The other offer me complimentary breakfast. But  I told her that we have an early morning flight, we have to leave by 5:30 am but she said its ok, they can prepare a simple breakfast the night before and place it in the refrigerator for us to take away in the morning. So we're very grateful for that. The following morning we went down to the lobby and there is no front desk around, I have to keep calling then 1 male front desk appeared and it seems that I woke him up. So gave the keycard and told him that we're gonna check out and reminded him the breakfast. He said no breakfast too early for that. I said they promised me some take away and gonna placed in the ref but he didnt reply and kept in staring at the computer. So We loaded our luggage and went back inside, he still staring at the computer and never response or help us with the luggage. So I have to ask again if there is really breakfast and he replied with no. What kind of service is that? if they havent make the promise, We would have prepare our breakfast the night before. It seems the frontdesk this morning is not giving a four star or five star service. No apology or help given.

Nice location and kind staff. However, the rooms didn’t feel particularly clean, possibly because the carpet makes them harder to maintain. Overall, I wasn’t fully convinced by the stay because of cleanliness. That said, if you need a hotel in central Xining, I would still recommend it for its convenient location.

Nice hotel for spening the night near the railway station which is just a 5 minute walk away I personally spent 3 nights there which were nice, but the hotel is located on the other side of the river from most of the night markets/nightlife so I had to take a taxi/didi each one. One minor complaint is that I couldn't set the AC temperature in the room directly but had to go ask the receptionist who did it through an app on her phone

Nothing but amazing! The hotel is clean and the staff are really nice! The room that I got is spacious and the bed is very comfortable! Highly-recommended! The location is also near to the railway station and there are a lot of shops nearby! It's also beside the Bank of China! ⭐️⭐️⭐️⭐️⭐️

Had a Wonderful Stay . My stay at Enraton Hotel was made truly memorable thanks to the helpful and attentive staff, especially Alan at the front desk. He even helped with my luggage, arranging pickup and drop-off. I highly recommend this hotel to anyone looking for a comfortable stay with a team of staffs that genuinely cares about guest satisfaction. Thank you, Alan and the Enraton team. I’ll definitely be back!

Very nice rooms and view, very clean and friendly staff, but the aircon was centrally set and quite hot, and the breakfast was basically egg, toast and a few condiments.

This hotel received international travellers. Best is its next to famous street food… i do really enjoy the stay here. And its clean too. Just i don’t really like the smoke smell in the elevator.. the rest is fine… hope i will return here again… and i will still stay at this hotel.

We booked this hotel as a stopover before we took the train to Lhasa. Location is perfect, next to the train station. absolute recommendation. Staff is helpful.

We found the hotel easily. The lobby seems to be shared with another hotel. Check-in was possible even late at night. The reception staff upgraded us into a room with a window which was nice. The room in itself is small but functional. The bed is small but comfy. The TV worked well. There's a laundry room that you can use for free but the dryer mode doesn't work. The amenities are outdated and cleanliness is really not what you would expect. Our toilet seat was broken, the sink was dirty (we removed some stains with just water and toilet paper) and it was leaking. The walls have some very nasty stains on it and there's dust and stains on many things inside the room (bedside tables, fan, wardrobe, bedside lights, etc). One very annoying thing is that when you don't close your door properly, there's a loud alarm that quickly starts ringing. Unfortunately, when it's breakfast time, many people don't care and will leave that to ring until they come back, and it's very annoying. Breakfast is Chinese food only and not that great. Plus it is served in a very small room where there's definitely not enough space for everybody so you might have to wait. On the second day, housekeeping took our bath mat and didn't replace it, so we had to use another towel. On the third day, despite putting the ”do not disturb sign” on the door, housekeeping knocked several times until told that we didn't need anything. I mean it's nice of them, but the point of having the sign is not to be disturbed. Depending on when you take your shower, the water can be a bit dodgy (fine at night, but in the morning, it goes from burning to barely hot to burning again which can be annoying). The layout of the bathroom is weird as well as the toilet protrudes in the middle of the bathroom making it complicated to move around, exit the shower or even use the sink (especially since ours was leaking all over). Shower glass doors also don't close properly so lots of water is coming out. Our laundry string was broken so we had to find another way to dry our laundry. I think it's important to note as well that as foreigners, we have been followed to our door by some other guests, and were stared at by others until we entered our room and closed the door which didn't feel safe for my girlfriend. All in all, if you don't care about cleanliness, then it's ok as it's well located.

The location is great, however because there is the bus station next to it, a lot of people stare at foreigners and try to offer a ride / taxi. They are following and are more annoying than on other places in China. However, the stay itself was good.