Anonymous User
September 22, 2024
The hardware conditions are good, and the rooms and facilities are complete. The parking lot is huge and parking is very relaxed. You don't need to go through the entrance and exit of the scenic area to enter and exit the parking lot, so it is very convenient to enter and exit. Parking is free. But in terms of software, there are still some regrets. They all spoke in a harsh voice, as if they were arguing. The staff were wearing casual clothes and were not at fixed posts. It was hard to tell who was a customer and who was a hotel staff, and I didn't know who to ask when I needed to ask a question. What’s even more outrageous is that when we arrived at the restaurant at 7:20 for breakfast (meal time is 7:00-9:00), there were only a few cold steamed buns, some cold shredded potatoes, and a bowl of cold porridge. What’s even more outrageous is that they served steaming hot meals and boiled eggs to a few special customers right in front of us. We asked twice, but the waiter ignored us and just turned away. It seems that this resort still needs to make great efforts to enhance its service awareness and improve its service quality.
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